Subeta - New Shops - Gold Account Testing

New Shops - Gold Account Testing

April 7, 2016 4:55 pm

Attention, Gold Account users! We have a new feature for you to test--revamped Shops and Galleries!

The user shops and galleries have been rewritten because they currently put a huge stress on our database, and it's affecting the ability of the site to function.

For the new shops and galleries, we’ve set limits for how many items you can have in each, which means we’ll be retiring the Super Shop! and Hoarder! achievements. Currently the limits are as follows: you can have 250 unique items in a shop, and 500 in a gallery. This limit doubles to 500 in a shop, 1000 in a gallery if you have a Gold Account. These limits are only for unique items, you'll be able to have as many duplicates as you'd like.

Your items won't disappear if your Gold Account expires while over the limit, you just won't be able to add any more until you have either sold/removed enough items or have an active Gold Account again. You can have up to 3 shops/galleries, or up to 6 with a Gold Account. We anticipate being able to raise these limits significantly, but we wanted to start off small and increase rather than starting off big and having to reduce it.

Gold Account testing for will be active until 11:59pm on April 16th. The new user shops/galleries will be released to everyone on the 17th. Once the new shops are live, you will not be able to add anything new to your old shops!

On April 24th, all old shops will be disabled. You’ll still be able to remove items from them, you just won’t be able to reprice items or have other users purchase from it.

The Super Shop! and Hoarder! achievements will be retired on the 17th once the shops/galleries go live for everyone.

Information and a link to the new shops can be found here if you're a Gold Account member. will start pushing changes/fixing bugs on the 13th, so keep that in mind as you submit feedback. We will continue to make any necessary changes once shops/galleries are live for everyone to make sure they’re working to their full potential!

We know this will be a big change for a lot of people, but it's a crucial step for the continued improvement and success of the site, and for your overall user experience.

April 13, 2016, 3:23 pm by

Basically from what I understand is the original user shops are coming back making it easier to purchase items from them....yes please ^_^.

Every pet site I've been to has shops with so sort of limit on them. It's just modern gaming nowadays. Neo has it, Mara has it just to name a couple of them.
If it takes the strain off the server yes please change it if need be.

As far as galleries go I can move my gallery to one of my pets treasure chests. It's no big deal to do that. Plus it gives the pets something entertaining to do over time ^_^.

If the 502, 504 and 520 stress goes away all this is worth it. Subeta has been through a lot over the last 11 and a half years I've been here and I've seen lots of changes some good some not. We all need a stress free site to hang out at and unwind after a rough day of real life drama. Things will get better ❤.

April 12, 2016, 8:14 pm by

I'm super sad. I may not have the the most complete collection, but I really enjoyed making a gallery of all of the sweets and cakes that I could get my hands on. I've been on the site for 10+ years, and one of the things I loved the most about the site was the ability to make my galleries grow. Really...that was the only reason I've been playing for the past several months. This makes me sad. :c

April 12, 2016, 11:11 am by

I keep things I like not soley for the idea of an achievement cause well that means they loose their joy after I have reached the acheivement. I keep the things I keep cause I like them (or they where sent as special gifts to me) and I can happily keep them inmy vault instead of my shop. I do for those that want to keep galleries around we where able to just click a button to get it to update to the new ones. But oh well. as for the numbers that doesn't bother me, I have spurts of not being on due to real life messes and when I come back its just to play a bit and check on things thats it. But thats just me.

April 12, 2016, 9:47 am by

I was going for the Shop till saver achievement, slowly but surely (I play in spurts), but looks like I'm not gonna get it now.

April 12, 2016, 12:16 am by

Honestly, this change, the loss of the hoarder achievement which I was really working toward and the work required to move all those items....makes me loose interest in the site in a major way.

April 11, 2016, 11:15 pm by

I understand trying to make things better and solving issues, but with the amount of work I'm being forced to do just to get my items OUT of my shop and organizing them to move them to many smaller shops is a pain. And I know that everyday that I do quests, organizing the items to go into each individual shop is going to take more time than I care to expend on a game site.

At this point, I think I'd rather deal with the site shut downs and set-backs for the sake of convenience of having one shop that I can just dump all my unnecessary items into.

April 11, 2016, 3:37 am by

I've never had any problem with the hoarders- heck, they release item set after item set and expect us NOT to save them? That's a huge part of the fun! I never personally tried for a hoader ach, but if someone wants to, what's the big deal? They'll sell most of it afterwards I bet. It's not like the items are going anywhere unless a user deletes them, and honestly, how often does that happen?

April 11, 2016, 3:31 am by

i completely understand everyone's frustrations. i have also poured a lot of money into the site and i am not going to be renewing my gold account or buying anymore CSC until they fix the issues going on... also because i'm worried this change will cripple the site and half the userbase will up and leave because of it, leading to the collapse of subeta. as for the people whining about hoarders- stop... you might as well whine about someone in the real world collecting aeroplane models or having a lot of clothes etc. people are free to spend their money the way they want, there's nothing wrong with it.

April 10, 2016, 9:16 pm by

the problem is that they don't want to actually fix the problem, just pretend it's not there. I've spent years and lots of real money on my collections, and now they're trying to claim the problem is the shops? Wait, last time it was the forums! And it's all bull because the site crashes without fail during events, not every day! I've put thousands into this site- I've filled every reward card at least twice- and I was subscribed for a monthly GA, but I've cancelled the GA and am ready to toss every bit of effort I've put into my account to the wolves and just say fuck it. That's how I feel about the site now.

April 10, 2016, 9:14 pm by

This will do wonders for the economy. No sarcasm. I find hoarding to be a pointless waste of resources that someone in need could have used. I, personally, relish this change and look forward to the server space it will free up once the kinks are ironed out.

It's a good idea opening testing to only a portion of users, to start with, otherwise the sudden load on the servers would be counter-productive to the testing.

April 10, 2016, 5:14 pm by

i have a really good idea- why don't you make CSC half price for a fortnight and use the massive influx of $$$$$$ to hire a programmer that can fix the errors instead of making the shop/gallery "problem" a scapegoat for whatever real problem/s are plaguing the site?

April 10, 2016, 4:00 pm by

April 10, 2016, 2:34 pm by

Just made a new shop, but it's not showing up. Managed to autoprice my main shop, and WOW! All of the stuff is starting to FLY outta that 13k (10k unique items) shop pretty quick! :D

Once the new shops get implemented, I'll make a gallery, but I don't want to unless we get bigger limits. Can we at least get 1500/shop and 3000/gallery to start us off, guys? At least that'd ease some of the pain for some of us collectors.

April 10, 2016, 12:51 pm by

Quote from Keith 06/8/15: “Galleries won’t have limits, because they’ll be spun off to separate pages. That’ll make them a lot less stressful on the system than they are now (because those items are included in all shop search queries / item price queries / etc) so they shouldn’t need limits.”

Found this over on a site I can't mention here but yeah maybe someone should remind keith about this since it seems he forgot. This would make the change a little more bearable when it happens, I say when because we all know it will because staff have turned off their hearing.

Time for us to turn off our support too I guess, I'ma go enjoy real life for a bit :D

April 10, 2016, 10:50 am by

when are yall going to calm down

April 10, 2016, 10:49 am by

holy pissbabies, batman

April 9, 2016, 11:59 pm by

RIP Subeta. Well this ship was fun while it lasted. But its about to sink like the Titanic if the staff doesnt start listening to its members. Its bad when they have to LOCK the comments on the announcement for this because of fear of backlash. Which is happening here instead. I mean, I have been a member on here for a little over 3 years now and have invested in CSC and Subby/allowances alone. Well if this is going to end badly, I may as well cancel. Why would i want to support something thats willing to run around on fire, only to watch them burn to death? It was nice knowing you Subeta.... Hope you enjoy your sinking ship.

April 9, 2016, 10:07 pm by

I did just notice that you can add categories to the vault, which is good. Not sure how well it will work for sorting and storing all my many items as nicely as my current gallery sigh

April 9, 2016, 9:49 pm by

Here is the contents of my 'gallery' shop

You have a total of 157159 items in your shop Total items in gallery: 28272/73252

I was working on the hoarder achievement, 45k unique items, I was hoping to at least get to 30k the more achievements that get pulled, the more I don't care about being here anymore

anyway, what am I supposed to do with 157,189 items? Painstakenly stuff them all in my vault where they will be impossible to sort and access easily? I don't think so.. so what then? confused

April 9, 2016, 9:44 pm by

, Oh yes, the drama will get even bigger if items dissapear or this solution from the staff was releassed without warning, even not the time to know this 10 days before. It could be always worser. Yeah I know.

Well vaults are practical things. I'm happy with mine, but it become unpleasant with items you must keep and you haven't planned for a pet tresure or gallery.

But the most worst thing is the negative effect at the economy at Subeta.

There are more points where I frown my eyebrows, but this effects at least everybody.

April 9, 2016, 9:02 pm by

, That is exactly why everybody is upset. The site get the big risk it will change forever on a negative way. Is wil never be the nice place as it was before.

April 9, 2016, 8:57 pm by

: Many consider this bad because: (1) Collectors don't have enough space in their gallery to show off their collections, a large part of which might have been paid either with years of selling stuff for sP or real cash. You don't buy expensive jewellery just to tuck them in your chest of drawers unseen do you? Collections are made to be shown off and admired. There are 'collectibles' and monthly collection items on this site for such a reason (2) Restockers/ Questers/ venders don't have enough space to sell their stuff. Stuff don't always get bought overnight. Some may sit in a shop for a while, especially more expensive ones. 750 items might sound a lot for those who do not sell often enough, but it's just like one per cent of the total items on this site. Plus, sellers don't deliberately choose to sell different stuff from one another. They have overlapping items, which means some items will get even more difficult to get for the larger player base. You may remember how the economy suffered during major holidays such as last Christmas and New Year. That was when shops were unlimited. Now they are extremely limited, and I think the economy will suffer a lot before the limit is raised to a decent amount to stabilise it. (3) Questers won't have such convenient access to rarer items. With only 750 items per shop, sellers have to make choice about which items to sell and which to retain, and many rare or retired must sit in our vaults to make space for items that bring quicker returns. (4) Sellers will feel the time constraint even more acute. Before they just left all items in the shops and autoprice when they feel convenient. Now if you want to make better profits for the items you restock or quest or vend, you'll probably want to keep an eye on your shops to make sure the available space is not unoccupied for too long.

Staff can limit the number of items held per shop, but personally I think (1) they should have identified the problem and fixed it long ago and should not have made such an abrupt change with very little time for adaptation; (2) they should have weighed and considered the impact this change would make on the userbase and the economy of the site. There is absolutely no mentioning of how supplies for quests will be taken care of, which conveniently places the burden of dealing with such problem on us users. When situations get worse and items prices soar rocket-high, users complain then and only then staff will make changes to quests (fewer items required per quest, or lower rarity items required, or increased payout) which is just another patch to the hole. (3) They should have raised the limit for beta testing to more than 250 per shop. And they should also take into consideration the situation where one unique item accidentally put in 3 different shops will take up 3 out of 750 unique item slots. It can happen because such small a shop may not cover one or two categories of items, which forces some sellers to spread items of the same categories across all of their shops.

All in all, a change massive like this should be well planned and well-thought out, with benefits and consequences alike considered and tested, ideally seperately (that is, with only the new shops running) by a group of volunteering users (who would ideally test the running of quests and provide feedback on items supplies and demands as well), before being implemented. But this has not happened, and this is where the plan and the change start to look very bad.

April 9, 2016, 7:50 pm by

Unpopular penguin meme here: I am glad this is happening because the LAG has basically brought me to QUIT. Hopefully this will help out and I will play more regularly now :) lag<less shop items

April 9, 2016, 7:27 pm by

Well, as someone who was trying to get those achievements, I was sorely disappointed when I first read the announcement. Following along, reading other users' input and such, I have to say... I'm not okay with this. I understand that something needs to be done about shops/galleries/the errors/the load on the database. I get it. I get that hiring a programmer isn't cheap. But a general cry from the community that this is bad? Seems far worse to ignore the cry than trying to come to a new conclusion.

I do not like that it is practically being thrown in our face that "it was warned for years on the forums that limits would be imposed" because... wasn't the reason the forums were forced into a revamp was because a.) server strain and b.) the majority of users didn't use forums because they were "intimidated"? So if the general populace had no idea those warnings were there, how is this fair?

I have a lot of complaints about this entire ordeal. But as I've seen, most complaints thus far have either been ignored, brushed off, or only half explained. So this is my solution. I have had an automatic subscription pretty much since it became a thing. Not just the base subscription, but ones that also come with an "allowance". Even when I went on nearly a year hiatus, I left my subscription active because I loved and supported this site. As of this post, I am cancelling my subscription. I couldn't be more disappointed right now.

April 9, 2016, 6:57 pm by

I like Subeta most of the time.... but when its a hot mess - its really a hot mess. Its a hot mess right now. And again - how very annoying! Someone call me when its fixed.

April 9, 2016, 6:53 pm by

I'm confused. What's so bad about this? I mean, you can still keep as many items as you want in your vault, correct? I just... what's the issue?

April 9, 2016, 6:34 pm by

is there a possibility of being able to remove this large blue message about the shops and shop search? I know in the past there's been a remove button but there's not for this message.

April 9, 2016, 5:37 pm by

I DID love this site too. But their mistakes have gone from infrequent "oops, that didn't work so well, let's try again!" to recurring, ever-growing "Well crap, that ill-conceived plan we made that the users hated to cover up/fix our LAST ill-conceived plan the users hated just really screwed things up! What now?" They're doing this themselves.

April 9, 2016, 5:02 pm by

I LOVE Subeta...for better or for worse. This site has been a big part of my life for the 8 years I have been a user. Real life has really put me through hell over those years. This place has been my solace. Please stop the talk of shutting the site down. Shit happens. Change sucks. But, Subeta will always be in my heart. Let's all have HOPE for the future.

April 9, 2016, 4:42 pm by

Thanks for weighing in to try and slow the KABOOM Effect and explain a bit with good humor. I maintain my strong dislike of the change, but I can still appreciate the gesture/effort. Not to mention the courage it takes to step into this ... well I don't know how to describe this comment thread. Good luck keeping your head above water! gives rubber ducky arm floaties OwO Stylish and practical in crisis.

April 9, 2016, 4:32 pm by

Inb4; Subeta adds "INCREASE YOUR SHOP FOR X AMOUNT CSC ONLY!!!" Because this place is starting to turn into gaiaonline with all the cash only crap. GG staff.

April 9, 2016, 4:20 pm by

Might have been said before this but why is Super Shop achievement being retired? If its limited to 250 unique items, surely (theoretically) I could get 45000 of the same item and still get that achievement with a new shop?

April 9, 2016, 4:05 pm by

If you still are going through with this, FIX THE VAULTS so they can be sorted automatically and not manually. You're killing this site because not everyone can afford GAs.

April 9, 2016, 3:50 pm by

Remember Squiby and how it died?

The time has come for Subeta.

April 9, 2016, 2:56 pm by

500 item limit and I have nearly 5k items in my gallery. o_0 If I need to downsize, I would like a mass removal button or something.

April 9, 2016, 2:55 pm by

gonna also add additional thoughts. whether you love or hate this idea, subeta needs to invest in the site more, like more capacity to handle the user base and our goals/things we love instead of cutting back,removing features,etc...it just seems like its a sinking ship, instead of fixing it. your just taking parts of your ship to patch the holes. subeta isnt going to live long if you arent willing to invest. if you invest and beef up features instead of scaling down, your user base will thank you. will recommend you to their friends,and those people that come will also invest. but all your doing is scaring away those who cant handle it any more, leaving the ones left who still barely hanging on.

its pretty disheartening and brings down the morale of the user base by seeing all these comments and the amount- over 700 comments on this and yet no one is listening to us. the majority. I really love the friends I have on here, its more than just a site to some so to have this happening and to have some people walk away with their investment with this site, is only going to bring it down. if you really love this site as much as the user base, you would listen to us all and implement some good changes. I think keith needs to do a live chat with the user base and ALL of us brainstorm better ideas. instead of ignoring our comments and proceeding anyway.

April 9, 2016, 2:42 pm by

So it seems that, despite the almost unanimous backlash, you guys are still going to implement this horrible idea. I'm amazed. Does user feedback mean nothing to you? Yes, I know there are always those people who cry and whine about every little thing and don't have strong reasons to back up their complaints, I get that. But they're a small minority. People like me, who rarely post comments on news announcements, are coming out of the shadows to voice our criticisms on this one. Think about what that means. I'm strictly a seller, though I do believe hoarding should have a limit. A SENSIBLE limit. I don't have an exact number in mind, but 250-500 is abysmally low even if you plan on "increasing it over time" (I can't help but doubt that).

By the way, I keep seeing this "you guys should've known this was coming, we mentioned it in the forums awhile back" argument. Are you forgetting that a significant portion of the user base, including me, doesn't give a shit about the forums? Do you have any idea how infuriating that excuse is? Perhaps we would've known this change was coming if you posted it on the news for everyone to see, since this does affect EVERYONE.

I've been on Subeta for a long time and you guys have already screwed me over once. I gave you another chance after that. If this new shop idea goes through, I won't leave (I still quest, train my pets, and battle), but I certainly won't spend money on this site ever again. I can tell you that.

April 9, 2016, 2:28 pm by

This is unfair to shoper users and since you are getting rid of some achievements you may also need to get rid the Richest User "Be the richest user on the site", because now that there a to how number of now many items of what we can put into our shop. You have destory a way for users to make more of the sP. You most user have work long and hard to make their shops what it is today.

April 9, 2016, 2:01 pm by

You know what? People have been telling you left, right and center what a horrible move this is, and YOU'RE NOT LISTENING! Keep this up and you're going to lose your users. You know, the people who happen to pay the money to keep this site in existence? Or maybe that's what this is really all about, a way to bring an end to Subeta.

April 9, 2016, 1:54 pm by

okay - so I made a new shop - 3 actually for all my shop items - and moved everything from my old shop into my new ones - now, come to find out - I can't autoprice anything?? I need to go through item by item and hand price it in all my new shops?? or maybe I just missed that part or too stupid to see it - .......

April 9, 2016, 12:36 pm by

The real question is.. does Subeta even listen to the users anymore? O

April 9, 2016, 12:27 pm by

You want to add items without errors and the entire user base just wants to be able to keep things simple and not need 50 shops to be able to share the things they've collected that they take pride in and have spent TIME and MONEY on getting. Like what is the point in having our current stuff let alone new things if we can't ever display it the way we want to?

Trying to show stuff off through pets or on the profiles somehow seems like it would just add more issues potentially and it would make the site more neopets like. I don't see how subeta can continue to run if you guys can't find other viable solutions aside from attempting to patch holes all the time :/ The user base is speaking and you all don't seem to be listening unless it's for something like the atebus shop and how folks wanted to keep it, Honestly whether we had that shop or not does not effect the site on a large scale but yet it was kept because users wanted it kept....This is a HUGE deal and we need our opinions put into consideration.

I too feel like this will be the downfall of subeta, The economy is already seriously messed up and I shudder to think what will occur if this goes into place. I can't buy csc with sp anymore as it is and I damn sure am not going to use anymore of my real cash to do it when the site could potentially cease to exist within months. If that is what keith is going for then he should just shut it down now and save us all the headache of watching it spiral slowly into an unrecognizable state.

April 9, 2016, 11:41 am by

The reason why I hesitate is I don't understand why only GA-users could participate the test. Why not everybody? It gives me a suspicious feeling. Feel free to tell me if my suspicion is unjustified and moreover why.

April 9, 2016, 10:52 am by

Out of curiosity, is the average user shop even anywhere near 250 items? I mean, I assume they looked at how users on average behave in terms of item income through quests, vending, restocking, games, and holiday acquisition. But if that does in fact represent the average user shop, given just how much the game throws at players at even a casual level having shops so small makes me wonder if the average user just logs in once or twice a week, plays random, maybe picks up their pet income (assuming their pets have jobs), maybe does the weekend quest, and logs out. Because otherwise that limit is just ludicrously low, and forcing users to use multiple shops with the results being less than desirable (having to manage 3-6 shops instead of 1, still low numbers of items for sale, only being able to autoprice one shop a day) is pretty terrible, on top of manual shop migration. Not only that, gold accounts get 3000 slots to a regular user getting 750.

All that comes together to give me the impression that showing up everyday, actively participating in the economy by stocking instead of fragging, and using the CSC I pay cold hard cash for for things other than gold accounts is playing Subeta wrong. That's not even getting into the whole meat of collecting, battling, role playing/storytelling, and event participation.

The primary purpose of items on Subeta is to sell them to other players. Fragging them for what I find to be a low value currency (lack of things to buy, lack of interest in selling them, low return on items fragmented) instead of what I find to be the higher value action of making them available to other players because I am no longer able to sell them feels like a brick through the window of Subeta. I'd much rather feel like I am part of a community and benefitting other players by offering items I don't want for sale than simply finding the most efficient way to empty my inventory.

April 9, 2016, 10:52 am by

There must be better solutions than this to address the technical load issues at the shops.

I really suppose that it put too much responsibility to the users for this test. The guarantee to get a greater chance of success to address the problem of all those bugs and errors, is on this way still too uncertain. Even if everyone participating here.

Anyway I will focus all the pros and cons to rethink of what has been said by everyone, including the FAQ.

April 9, 2016, 10:41 am by

April 9, 2016, 9:33 am by

welp.. this sounds pretty crap

April 9, 2016, 7:17 am by

Usually, I have around 2000 - 2500 items in my sales shop from questing and vending. I quest half of the week, never all the days because of working times. I vend perhaps once a week. When events occur, even more items are in my shop. I would prefer a shop around this number which can be autopriced like usual. If split up in several shops (so perhaps 5 shops each with 500 items) there should also be free autopricing for all the shops because it would be a restriction compared to before otherwise. If I would only be able to autoprice one shop (with less items) with my GA, I won´t bother to buy one anymore. I think it´s normal to have that many items for sale in shops, when people quest all week, they would have even more. I empathize with the hoarders here, that has to be a terrible restriction for them. Also, no hoarders, less buyers = reduced possibility to make enough sP. I support Subeta which I dearly love also with RL money yet I prefer to be able to buy some CSC credit cards with sP, too. Everybody has his own most loved features aound, mine are to talk to friends and play in the wardrobe. I am a little bit scared that restrictions like this could concern the wardrobe one day, too, when the lag isn´t better after this new implement. And we would certainly be presented with a fait accompli again.

April 9, 2016, 6:31 am by

I just read the entire "shops make the site lag/crash" but, and that's such bull. It's yet another excuse to try and "fix" the lag instead of actually doing what needs to be done and shelling out some money to REALLY fix it. Cute. Yay Keith, you have finally crossed the border into ruining your site, congratulations!

April 9, 2016, 6:16 am by

I still have not make a dicicion to participate the test or not. I'm at least glad to understand more about this whole issue.

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New Shops - Gold Account Testing

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