New Shops - Gold Account Testing



Attention, Gold Account users! We have a new feature for you to test--revamped Shops and Galleries!

The user shops and galleries have been rewritten because they currently put a huge stress on our database, and it's affecting the ability of the site to function.

For the new shops and galleries, we’ve set limits for how many items you can have in each, which means we’ll be retiring the Super Shop! and Hoarder! achievements. Currently the limits are as follows: you can have 250 unique items in a shop, and 500 in a gallery. This limit doubles to 500 in a shop, 1000 in a gallery if you have a Gold Account. These limits are only for unique items, you'll be able to have as many duplicates as you'd like.

Your items won't disappear if your Gold Account expires while over the limit, you just won't be able to add any more until you have either sold/removed enough items or have an active Gold Account again. You can have up to 3 shops/galleries, or up to 6 with a Gold Account. We anticipate being able to raise these limits significantly, but we wanted to start off small and increase rather than starting off big and having to reduce it.

Gold Account testing for will be active until 11:59pm on April 16th. The new user shops/galleries will be released to everyone on the 17th. Once the new shops are live, you will not be able to add anything new to your old shops!

On April 24th, all old shops will be disabled. You’ll still be able to remove items from them, you just won’t be able to reprice items or have other users purchase from it.

The Super Shop! and Hoarder! achievements will be retired on the 17th once the shops/galleries go live for everyone.

Information and a link to the new shops can be found here if you're a Gold Account member. will start pushing changes/fixing bugs on the 13th, so keep that in mind as you submit feedback. We will continue to make any necessary changes once shops/galleries are live for everyone to make sure they’re working to their full potential!

We know this will be a big change for a lot of people, but it's a crucial step for the continued improvement and success of the site, and for your overall user experience.
April 8, 2016, 11:18 am by Illyria
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There are 72,109 unique items on the site WHY HAVE SO MANY ITEMS ON THE SITE IF IT CAN'T SUPPORT THEM?! raging right now tbh

April 8, 2016, 11:17 am by Hello
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everyone needs to take a deep breath and think about the proposed changes over here. let's come up with alternative solutions, or constructive critism and not just leave an insult or a threat to leave the site so soon into this process. subeta is a place where I can do my own thing away from the everyday hassles of life, so this affects us all in some type of way. This news is not final, they realize the concerns and are going to increase the limit. The code definitely needs updating so maybe this isn't the best way, ..hopefully other options are presented.

April 8, 2016, 11:12 am by Illyria
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Well I'm sure your servers will be running fabulously soon! Because you'll have hardly any players left bogging them down!

April 8, 2016, 11:04 am by Galaxy
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Obviously the limit the staff started with is way too low, but I am reserving my freak out until after they actually go to properly implement it and hopefully then it is no longer necessary. The 10 day GA testing is an opportunity to give feedback on the size you would like to see.

Honestly I think if those starting numbers had been something along the lines of 2,500 and 5,000 unique items for shops and 5,000 to 10,000 unique items for galleries most people wouldn't be freaking out right now so that's the amount I'm gonna say I'd like to see. It's more than I'd need personally but it's not so quite so much a kick-in-the-gut to the hoarders.

April 8, 2016, 10:57 am by Illyria
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So what your telling me is that I might as well just dump my entire account and delete it? Because the only thing that has really been keeping me here for the last 6-12 months has been my minion collection and well if I can't do that....goodnight subeta!

April 8, 2016, 10:53 am by osterizer
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Serious question:

Was this a lie?

Quote by Keith
Galleries won&;t have limits, because they&;ll be spun off to separate pages.

April 8, 2016, 10:49 am by Wesker
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You are absolutely right. It isn't enough time and that's what people should be upset about but everyone is upset about just having to do it. Tons of people have been complaining about the 502/504 errors and now that they are actually trying to do something about it, people are complaining about that too. So much has already changed since this site first started up and we are all still here so we all managed to adjust.

I would say more about not letting little things like this get to me or how life expenses work, but this isn't a news post about personal financial stability or my attitude so I will say this: You are right, I apologize. It was my mistake to come in here and voice an opinion calmly to an angry mob. The 500+ posts should have been a warning to stay away.

April 8, 2016, 10:47 am by Sunfire103
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20k items in my galleries

I'm not sure I'll find a point to this game, since for me its all about collecting minions (pet treasures) and making galleries for all my pets.

No reason to collect items = no reason to play site :(

April 8, 2016, 10:34 am by FireFlea
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So, the 6 available galleries at 500 items each still cannot store my minion collection (3300+ unique items). I won't be able to have any shops. I mean, isn't hoarding/ collecting stuff a huge part of being on this site? I feel like this update is just giving all your users a giant middle finger.

April 8, 2016, 10:23 am by dragonrider88
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I hoard. I like to hoard. It makes life easier when stuff happens like achievements, genetech combos, alchemy combos, questing, etc... not to mention birthday/luminaire gifting to my friends! I can just reach into my hoard and pluck the items out and use them. So a limit on my hoard kinda blows. I'm also a little sad that I'll never get the 45k. But only a little, since there's no prize.

The thing is, where do they think all these items are to go? They still exist. Creating new shops/galleries is putting more data on the server. Reducing traffic to shops isn't going to change. People are still going to quest. If you don't want them going to shops, nerf half the questing. And I'm sure that's just going to piss everyone off too. Oh, and while you're at it, you might as well get rid of recycle beast and item drive, since people go crazy at midnight trying to buy all the stuff out of shops then.

I agree with what said. You're just taking the problem and relocating it...

April 8, 2016, 10:08 am by BoneCollector
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oh my god !!!!! thats insane !!!!

shop 6,300 unique items

gallery 45,200 unique items

thats a bummer to put them all into the vault :( a huuuuuuuuuggggggggggggggeeeeeeee task too and nobody who can see the collections at all :( nothing to show off with anymore either

April 8, 2016, 10:06 am by springblom
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I love Subeta BECAUSE I could collect all the massive amounts of pretty things you all make. It made me happy. I look at my shops and galleries and admire others. (I just found one entirely made of PURPLE things! And it was so fun to look at it.) I can't afford to spend real money on the site, and it's sad that it's becoming more and more a required thing in order to participate well. I still hope for the best, but like was saying... is this what a trainwreck looks like? Because it feels like one.

April 8, 2016, 10:05 am by Emeiya
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Oh. Wow. I log onto Subeta, scroll down, and I see this massive behemoth of a thread. Judging by the responses in the comment section, I think we'll be having a reduction in lag soon - and it won't be because of the lower shop limits, or because people no longer hoard items.

Speaking of hoarding items - theoretically, changing the limit is a good idea. Less strain on the servers to get the data, less strain and load times required with the lowered limit. Something along those lines. Except - you haven't dealt with the masses of items that have to be now removed from the shops and galleries. They'll be moved elsewhere - the Item Vault, to be exact. The items are still here. You've just moved them out of sight. The economy won't be affected, because people won't casually throw their hard-earned, hard-fought items into the market to sell just because of this. Judging from the response, all you've earned is the ire of a good portion, if not a majority, of the player.

This also smacks of trying to force people to buy the GA. Subeta needs money to run. It's a business, not a charity. But there are better ways to do it, and one of the big draws of GA was the autopricer, specifically designed for autopricing all goods automatically. With 250 - 500 items for shops, it's rendered the autopricer entirely redundant as well.

I wish I could say I was surprised that Subeta pushed it out without consulting the userbase - but I won't. Most of the changes that Subeta's gone through have essentially been one-way, management-mandated decisions that completely disregard the thoughts and the feedback of the community. Every time we hear of some major change that will cause major controversy, it's already been set in stone and will be arriving in a few days, like this one. Such a short time for testing isn't going to be enough to cover any issues, or expose any flaws.

Optimising and re-writing the code is good for helping lag, that I agree. But don't punish the players by taking away options and adding limits that were available by the mistakes that were made because of the development team.

Fun fact: just as I was posting this, I got the Error 502 THREE TIMES in a row. Just another thing to go on the list of "Things Subeta Needs to Fix".

April 8, 2016, 9:59 am by fallenkitsune
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Why dont you make shop and gallery sizes bigger (5000+) in the new system instead of pissing off your customer base? I dont have a problem honestly but everyone else seems to be freaking out.

April 8, 2016, 9:59 am by Cathii
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I just wanted to chime in quickly about the cws and the IRL cash you're calculating - aside from casual cw buyers, many of the more frequent buyers also trade/sell cws to earn back csc to spend elsewhere. In other words, they don't spend real cash everytime they are buying a cw. They don't cough up $50 to submit a cw and they dont spend $7 to buy a 700csc slot item.

I've been on here for years, and I bought csc once, 5 years ago. I've never had to buy csc with cash to pay for my slots. I admit that as an artist, it is easier for my to come up with the csc funds than some others, but I know a lot of people who do the exact same as me - cycle through cws / csc / cws without having to spend real money.

I wanted to add it in, because if your version was true, if any csc spent on this site 100% came from real cash, then the amount of money subeta makes would be significantly higher!

April 8, 2016, 9:48 am by quaste
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This has the potential to completely crash the site's economy. Or it could be fine. I guess we'll see :D

April 8, 2016, 9:41 am by Iratze
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I consider myself to have pretty TINY galleries, but I'm still over the limit (even for GA). I understand setting the limits low, but you should at least set the limits REASONABLY low. What's the point of testing a system with REALLY low limits if it's going to HAVE to be raised later? Smh.

April 8, 2016, 9:41 am by Georgie
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124,765 (7,933) ha hahahaaaaaaa this sucks

April 8, 2016, 9:38 am by grumblewolf
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I'm also curious what will happen if I just leave the items in my old galleries. It seems like an awful lot of people are going to be trying to move items during that period of time. Sounds like a disaster for for the servers and a recipe for missing items/ticket reports. :(

April 8, 2016, 9:35 am by Dessert
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This will make collecting items obsolete, everyone will only be allowed an equal set amount of items. That was what subeta was all about to me, collecting bigger and better than the next person. What am I supposed to do with my overflow of items that will no longer fit in a gallery or shop? Tucked away in the vault that I never look at and cant show off? What is the point of that. Horrible executive decision in my opinion. I cant see this ending well in regards to site traffic since people will feel forced to purchase GA's just for a little more gallery/shop room.

April 8, 2016, 9:31 am by Schwarzflug
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Items in Gallery 3,300 (Unique 3,021)

You got to be kidding me... -_- The last reason why I'm stil here...like PinkSapphire meant 'just making it easier to leave'... And I play Subeta for 9 YEARS now. That means NINE YEARS time for collecting items.

Like I said, I'm here for 9 years now and this is the first time, I'm REALLY pissed off and thinking about quitting! >:(

April 8, 2016, 9:20 am by PinkSapphire
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shugs Just making it easier to leave....

April 8, 2016, 9:18 am by MagnusTheRed
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"You have a total of 1101 items in your shop"

You may be able to hear my agonised screams from across the Atlantic Ocean, Keith. Keep an ear out for the sound of an Englisher in torment.

April 8, 2016, 9:17 am by Jinjah
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Sorry that I will have to cull the gallery, but really looking forward to putting items in an order I want (not merely alphabetical or item ID) Many thanks Subeta team.

April 8, 2016, 9:08 am by kaleidoscope
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If anything I really wish that this would have been polled on, discussed further and then implemented. On top of all that, I get the reason (sort of) for the down sizing but why not just down size and limit actual user shops? Galleries are an ongoing process and by limiting the amount per galleries a user can have along with the amount per gallery is a bit nonsensical.

April 8, 2016, 9:04 am by Pac
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The filled wardrobe achievement goes up to 15000 but the total amount you can have is the total amount of wears that exist on subeta. Something like 13/24k

April 8, 2016, 9:01 am by Truth
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I've only been on Subeta for a few months, so it's easy for me to remember how attractive the current Shop/Gallery system was to me when I joined. I couldn't believe that we were able to hoard to our hearts content....it was one more "better thing" that Subeta seemed to offer over other sites - a truly attractive feature that aided in 'hooking' me. Like the majority of people commenting here, I think this is a dreadful change. I only have around 800 items in my shop, I truly feel for the users who have thousands of items to deal with :/ While I absolutely hate the 502 errors, I think this is far worse. I truly hope the 'powers that be' are able to find a better solution to this issue.

April 8, 2016, 8:58 am by Kreedo
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How come we will only be allowed to have 1000 items in a gallery, but 15,000 in the wardrobe ! ???

April 8, 2016, 8:57 am by Ziorac
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With all this negative feedback, surely that wouldn't still push through with this?

....Right??

April 8, 2016, 8:55 am by tighnari
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Yeah no. If they limit wardrobes I am totally done. Subeta's fantastic massive wardrobe is the sole reason I love this site.

April 8, 2016, 8:46 am by Ziva
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April foolsday is already over guys~

April 8, 2016, 8:39 am by Fullmetal
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this update is so unnecessary holy shit

April 8, 2016, 8:37 am by Dusk_295
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I don't usually comment on updates because... well, things change and it's a part of life. But this is awful. I don't have a lot of time to spend on Subeta so it takes me a long time to get achievements and I've been working on the hoarder one a long time. It just seems like in the past year or so that a lot of wonderful things on Subeta are being phased out in favor of things that are straight money makers. I get that you have people to pay, etc. ...but it makes it hard to justify spending more time here let alone my hard-earned real time money.

April 8, 2016, 8:30 am by Ran
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I've been on Subeta for 8 years and I have a very large gallery of items i've carefully collected over the past years. There are more of 4000 items in it, and every one of them has a meaning in my Subeta life! What am I going to do with all the stuff? Where am I going to put every new item I want to collect, or how am I going to even divide the old main gallery into tinier ones? Just keeping it real for long-time players...

April 8, 2016, 8:24 am by Mike
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People need to realize that they can't fix the servers or just "get better ones" in a way that is going to make something that causes huge amounts of lag suddenly stop. Updated equipment does NOT fix outdated code. Code gets outdated, it happens. In this case it's more of the fact that the system was flawed to begin with. Certainly no users fault, but it is a simple matter of fact, and it needs to be fixed. The fix is to stop encouraging needless hoarding and impose sensible limits on the number of items in shops and galleries. It's plain good sense really. The limit might be a bit small to begin with but it's going to be raised, you can't have a higher limit then lower it, it's not enforceable. You might not agree with the double/double capacity/number of shops for GA users and even as a basically permanent GA holder, neither do I, but they are trying to make GAs more appealing. If people would leave well-thought out constructive feedback of what they could do better than this or alongside this to improve it, it would be a lot more useful than just complaining and threatening to quit, which helps nothing and gets nowhere.

April 8, 2016, 8:21 am by Aynjell
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Everybody so calm and I'm over here like:

April 8, 2016, 8:12 am by FLUX
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Quote
Why has the one constant with this site been shitty ass servers that can&;t seem to power a nightlight?!
Quote
Or, this WILL really lighten the server loads, when users start quitting in droves 😦

These two quotes basically sum up my reaction - and I actually support lowering the shop limits. But the proposed limits are not just ridiculous, they are moronic. People will literally quit subeta over this. And say goodbye to anyone buying a gold account ever, shop prices are so deflated that 250 extra items is not worth a 50mil/5$ spend for autopricer. I'll price that shit myself from now on ;).

April 8, 2016, 8:10 am by Lavy
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oh no D:

April 8, 2016, 8:09 am by Secret
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I'm curious. Did you make the limits laughably low so we would all rejoice and praise you for having mercy on us when you double or triple them? Like... is the plan to have limits at 500/1000 and you knew we'd all freak out with those limits so you went stupidly low to start knowing we'd be grateful later because at least it isn't 250/500 anymore?

April 8, 2016, 7:59 am by gemajgall
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Subeta, you kind of shot yourself in the foot. You "told" us (without using words) that hoarding is good. Achievements all over the site are based on hoarding clothing in the wardrobe, items in shops, money in the til, etc. You do events that reward hoarders (think the Reading Drive). Pets are encourages to have cute treasure collections to win the, again achievement-able, pet spotlight. Holidays and others release thousands of new items into the system monthly. Even the, again achievement-able, questing and vending crank out items like crazy. You trained us all to hoard.

But then you realize that's bad for the servers. People sit on piles of money and items--in part afraid to use them because "What if something like the Reading Drive or Peakaboo come back?" So you, Subeta, had to encourage us to spend. You made Peakaboo to get people off of their piles of money. You made several Free Beer-related achievements to get people to clear them out of their hoards and sell them into oblivion after people stockpiled them because they were easy for the Hoarder achievements. People like achievements; people work hard on them. And, IMO, achievements should ALWAYS been achieve-able. There should be no such thing as an unobtainable achievement. (Trophies are a different story, and IMO, Subeta you need to learn the difference between the two). Every time you retire achievements, there is a wave of panic from people who are working hard on them. That really isn't fair.

Again, Subeta, you brought this on yourself by encouraging us to hoard. Now that is a major part of many of our gamestyles, and we just don't have the ability to feasibly and manually rearrange tens of thousands of items. I use my vault to keep track of food to feed my Gourmet pet. I have a gallery to keep track of pet treasure items while I expand their treasure hoards--that isn't cheap. I collect books. I have a shop. And I dump all my spare items into a gallery to try to get Hoarder achievements. The numbers on these are much less than most people have posted here--but it's still more than a full-time working human being can rearrange.

I have to agree with others. There HAS to be a way to fix things without royally screwing over much of the userbase. As someone commented before, I think I would rather deal with the 502/504 errors than this.

April 8, 2016, 7:56 am by Flowey
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rip this update, dead before it got off the ground.

April 8, 2016, 7:54 am by atempause
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What's next? Limits on vaults/wardrobe/TCs?

April 8, 2016, 7:50 am by Medli
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how does it feel to know neopets dot com has a better gallery system then u guys

April 8, 2016, 7:44 am by skye_raven
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Hannah66665 yeah i can see your thoughts along those lines if you really don't use them that often, esp. if you're wearing the same thing for a month or more :) but then on the other hand there is a lot of people in here that change several times a day lol

April 8, 2016, 7:35 am by Pac
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Some people like their big wardrobes as much as other people their galleries okay? We do not want the wardrobe limited any more than we want galleries or shops limited (or at least unreasonably limited)

if the wardrobe gets limited as well then there is literally nothing left to collect or do on here. (At least in the wardrobe you can't have 10000 duplicates).

April 8, 2016, 7:28 am by Purple
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WTF. :(

April 8, 2016, 7:26 am by Paperoga
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OMG! 👀🚑

April 8, 2016, 7:24 am by Searchname
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I understand about trying to relieve the servers and what not, but considering the passion with which people collect things for galleries here (and it /is/ a passion even if there are no actual prizes or recognition for galleries) I am thinking that you may want to reconsider at least that side of things. Galleries don't show up in search normally anyway, so I doubt they're pulling as much as shops, are they? Maybe just tweek them so they stop calculating worth and what not and let people collect the pretty shinies they want to instead? Something else that would free up some server weight and yet not penalize users for...using the site? The shop thing I am not slap happy with but I can live with that one, since the idea behind them is to move items anyway. But galleries are supposed to just be there, you know?

April 8, 2016, 7:20 am by _st3phanie_
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This is the worst idea i've ever heard. SUBETA is about collecting the massive amount of items you guys create and allow us to create. I have been a LOYAL Subeta member for over 8 years, can you just imagine how many items I have in my galleries. its the only reason I play to collect pixels for my Galleries.My wardrobe is bursting with cloths I dont even wear, I think you should limit the wardrobe space and let us keep our galleries most people have 5k items in their gallery because we have been playing subeta for MANY MANY years. I just wish I could make the trade for less wardrobe space instead. Where does all my stuff go into the vault ? the shops arnt even large enough to sell your stuff off. Im annoyed , confused and upset about the limit you have gives us, and make us buy GA to give us a small amount of extra space.

April 8, 2016, 7:06 am by Chazezmom
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Total items in gallery: 29853/73251 .... actually out of 45,000

What do I do with 29K items?? What happens if I just leave them where they are? I have to say "ditto" to the hundreds of comments already made on what a bad idea this is. I've been here since the beginning, stuck with you through some pretty rough times, but this...I dunno, hoarding is life on here

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