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May 6, 2019 6 years ago
Faune
has a massive family
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Booped

-Raises hand- Has happened to me several times yesterday and today too. Seems like a glitch occuring when the lag hits while ending a quest.

Edit: Today it was: Alexander x2 Maleria x1

"I've found it is the small things,
everyday deeds of ordinary folk,
that keeps the darkness at bay.
Simple acts of kindness and love
"
The Hobbit (film)

May 6, 2019 6 years ago
QueenSpazzy
is bright-eyed and bushy-tailed
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I have gotten the user shop error before, though I'm not entirely certain it's entirely related to the quests issue, though both problems do seem to revolve around a request taking an unusual amount of time to process. I get the user shop error (where a purchase hangs for an unusually long time before stating it failed, though it always seems to have actually gone through) at any time, though, understandably, it occurs most frequently when I'm buying high volumes of items, like when I'm buying a hundred of something to turn in to the recycle beast. The quest issue occurs infrequently, and usually I've had no issues with the items I've bought when it happens (but the two problems can occur in succession on occasion). The occurrence rate seems random, but ALWAYS when a quest is going to eat my items, it'll hang on loading the finished quest page; as if it successfully finds and takes the items from me, but then can't decide what to give me as a reward. It seems to occur at the same rate with all the quest givers; which is to say, none of them seem any more likely to eat items than any of the others, it's a rather even distribution for me. I've only had it occur just a few times, though, and all, I believe, from different quest givers. Although I don't think I've experienced it with Saggitarius, luckily enough, but reading other replies, it seems he must eat items, too, although he's not done it to me. EDIT: I jinxed myself, Saggitarius ate items from me today. =w=;

[font=times new roman]"There's no better vengeance than learning to enjoy again." [/font]

xe/they/she

May 6, 2019 6 years ago
One, Two
Victoria
is coming for you...
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Colson

Yes this has happened several times to me as well.

May 6, 2019 6 years ago
The Royal
demon
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666

7th day of this happening for me, 5 times today while question, one with sag, one with wiz and 3 with cinthia

666

ᴛᴡᴏ ᴋɪɴɢs ᴡᴀʟᴋɪɴɢ ʜᴀɴᴅ ɪɴ ʜᴀɴᴅ 👑 👑

May 6, 2019 6 years ago
One, Two
Victoria
is coming for you...
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Colson

I just handed in a Mage Amulet into the Mage and it led to a blank screen and I did not get a shard or tome from it, so I guess this can happen there too.

May 6, 2019 6 years ago
ardendavelle
is fashionable
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Have been having this happen to me for the last hour, 7 times so far. I'm down ~65,000sp from items vanishing, anyone have any updates on the situation? I know it's being worked on, just curious if there's anything I can do differently in the meantime.

EDIT: Using newest version of Firefox as of 5/6/19 as a browser; just finished my daily quests and these are the stats at the end off that:

  • Quentin's Quests: 4 "you do not have these items", 2 "You are not on a quest", 1 "purchase failed unknown error"
  • Cynthia's Quests: 2 "you do not have these items", 1 "You are not on a quest", 4 "purchase failed unknown error"
  • Library Quests: 1 "You do not have these items", 1 "You are not on a quest", 1 "purchase failed unknown error"
  • Cursed Quests: 2 "You do not have these items"
  • Wizard Quests: 1 "You are not on a quest"
  • Sagittarius Quests: 2 "you do not have these items" Total quests lost: 5 Total Sp wasted: ~350,000sp (those Sagittarius quests that did some real damage!)(Amount rounded down)
May 6, 2019 6 years ago
Varis
parties with the undead
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Ninive

Got lag, error 504 and my items eaten.

[tot=Varis]

May 6, 2019 6 years ago
Ark
has seen too much
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Mr. World

Just had this multiple times today~

May 6, 2019 6 years ago Official
Bug
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Segfault

Hi everyone; the issue with quests sometimes eating items is being looked into. If you've experienced this, could you please let us know:

  • Approximately how often this happens to you
  • Please describe again which errors you have experienced (for instance, there have been reports of quests eating items, but also buying from shop search and I think special shops?)
  • Your exact browser + browser version - Please specify if you are using a mobile device as well

Thank you!

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May 6, 2019 6 years ago
MarchOnOff
is forever on a quest for more pets
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Princess Gri

I'm JUST stuck in Carl's, bought items, gave him, so?!

Can someone please unblock me, time's ticking!

...DAMN WILL BE GIVEN. PLEASE HOLD YOUR BREATH TILL FURTHER NOTICE!

May 6, 2019 6 years ago Official
Bug
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Segfault

Do you remember what items Carl asked for, and said you didn't have?

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May 6, 2019 6 years ago
MarchOnOff
is forever on a quest for more pets
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Princess Gri

Lime Milk and Chocolate Torrey Pudding, Carl still asking for them, hence me being blocked in quest

21 minutes now and ticking

...DAMN WILL BE GIVEN. PLEASE HOLD YOUR BREATH TILL FURTHER NOTICE!

May 6, 2019 6 years ago Official
Bug
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Segfault

Did you attempt to buy both items via shop search, and did you get a message saying the purchase succeeded, for each item?

I'm not seeing any logs that you bought these items, and it doesn't seem you lost any sP to them either, so you should be good to try buying them anew to complete your quest.

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May 6, 2019 6 years ago
Sigilmancy
got laid
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Shinoco Damura

Approximately how often this happens to you

Seems to change day by day and even hour by hour. Most I got was about 6 times over all quests, average seems to be at least 2-3 times now.

Please describe again which errors you have experienced (for instance, there have been reports of quests eating items, but also buying from shop search and I think special shops?)

Eating of quest items and buying from the shop search. I personally haven't experienced special shop nonsense, but I rarely buy from there. When these errors flare up I noticed the rest of the site seems to lag as well, however, including the forums, explore, vending, and moving items around (inventory to shop, shop to vault, ect). Also a lot of cloudflare errors when quickstocking crop up around the same time.

Your exact browser + browser version - Please specify if you are using a mobile device as well

No mobile, just Chrome in the latest version; I made sure to update after the errors initially started and they have persisted since.

Hopefully this gets figured out quickly, and thank you for letting us know this is being looked into :)

Twitter <- Out of context quotes from my D&D groups and other random nonsense Discord <- A general Subeta discord.

May 6, 2019 6 years ago
MarchOnOff
is forever on a quest for more pets
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Princess Gri

I had them in my shops/galleries or vault, know for sure pudding was in my ishop

17 minutes. ridiculous. on a principle I will not buy them, hell with the quest. thanks though.

...DAMN WILL BE GIVEN. PLEASE HOLD YOUR BREATH TILL FURTHER NOTICE!

May 6, 2019 6 years ago Official
Bug
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Segfault

Thank you for the information! I have a clearer picture of what happened now.

It looks like you received 25,200 sP as the quest reward, however the quest was never marked as finish. I'm afraid we aren't able to manually fix every quest that glitches this way, but I am working on a fix to prevent this issue from happening in the future.

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May 6, 2019 6 years ago
MarchOnOff
is forever on a quest for more pets
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Princess Gri

So no Carl tonight, right? Meh, his lost! Thanks.

...DAMN WILL BE GIVEN. PLEASE HOLD YOUR BREATH TILL FURTHER NOTICE!

May 6, 2019 6 years ago
One, Two
Victoria
is coming for you...
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Colson

I do not know any specifics on the quests because it has happened to me a lot. Does not seem to be any certain type of quest. I have had the quests eating items and also have had the shops lagging really bad or just not doing anything at all when I buy as well. Sometimes user shops but also from the regular shops. Sorry I do not have specifics though. I am using Chrome 74, Windows 10. I am not using a mobile device.

May 6, 2019 6 years ago
MarchOnOff
is forever on a quest for more pets
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Princess Gri

...aaand Maleria, same thing, on Endeavor Gem and Illumis Nuclear Explosive Goo. I might be done with Subeta, not sure just for tonight

...DAMN WILL BE GIVEN. PLEASE HOLD YOUR BREATH TILL FURTHER NOTICE!

May 6, 2019 6 years ago Official
Bug
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Segfault

Are you sure? Your logs show that you completed this quest and received rewards for it. Maleria currently does NOT show that you are on a quest; you can start a new quest with her (and you're on quest 14/15 for today).

Quote
MarchOnOff completed a quest with Maleria. Turned in Endeavor Gem (2488), Illumis Nuclear Explosive Goo (13575) and got sP: 38000. 05/06/19 @ 4:01:25 PM

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