-Raises hand- Has happened to me several times yesterday and today too. Seems like a glitch occuring when the lag hits while ending a quest.
Edit: Today it was: Alexander x2 Maleria x1
xe/they/she
Yes this has happened several times to me as well.
7th day of this happening for me, 5 times today while question, one with sag, one with wiz and 3 with cinthia
I just handed in a Mage Amulet into the Mage and it led to a blank screen and I did not get a shard or tome from it, so I guess this can happen there too.
Have been having this happen to me for the last hour, 7 times so far. I'm down ~65,000sp from items vanishing, anyone have any updates on the situation? I know it's being worked on, just curious if there's anything I can do differently in the meantime.
EDIT: Using newest version of Firefox as of 5/6/19 as a browser; just finished my daily quests and these are the stats at the end off that:
Got lag, error 504 and my items eaten.
[tot=Varis]
Hi everyone; the issue with quests sometimes eating items is being looked into. If you've experienced this, could you please let us know:
Thank you!
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I'm JUST stuck in Carl's, bought items, gave him, so?!
Can someone please unblock me, time's ticking!
Do you remember what items Carl asked for, and said you didn't have?
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Lime Milk and Chocolate Torrey Pudding, Carl still asking for them, hence me being blocked in quest
21 minutes now and ticking
Did you attempt to buy both items via shop search, and did you get a message saying the purchase succeeded, for each item?
I'm not seeing any logs that you bought these items, and it doesn't seem you lost any sP to them either, so you should be good to try buying them anew to complete your quest.
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Approximately how often this happens to you
Seems to change day by day and even hour by hour. Most I got was about 6 times over all quests, average seems to be at least 2-3 times now.
Please describe again which errors you have experienced (for instance, there have been reports of quests eating items, but also buying from shop search and I think special shops?)
Eating of quest items and buying from the shop search. I personally haven't experienced special shop nonsense, but I rarely buy from there. When these errors flare up I noticed the rest of the site seems to lag as well, however, including the forums, explore, vending, and moving items around (inventory to shop, shop to vault, ect). Also a lot of cloudflare errors when quickstocking crop up around the same time.
Your exact browser + browser version - Please specify if you are using a mobile device as well
No mobile, just Chrome in the latest version; I made sure to update after the errors initially started and they have persisted since.
Hopefully this gets figured out quickly, and thank you for letting us know this is being looked into :)
I had them in my shops/galleries or vault, know for sure pudding was in my ishop
17 minutes. ridiculous. on a principle I will not buy them, hell with the quest. thanks though.
Thank you for the information! I have a clearer picture of what happened now.
It looks like you received 25,200 sP as the quest reward, however the quest was never marked as finish. I'm afraid we aren't able to manually fix every quest that glitches this way, but I am working on a fix to prevent this issue from happening in the future.
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So no Carl tonight, right? Meh, his lost! Thanks.
I do not know any specifics on the quests because it has happened to me a lot. Does not seem to be any certain type of quest. I have had the quests eating items and also have had the shops lagging really bad or just not doing anything at all when I buy as well. Sometimes user shops but also from the regular shops. Sorry I do not have specifics though. I am using Chrome 74, Windows 10. I am not using a mobile device.
...aaand Maleria, same thing, on Endeavor Gem and Illumis Nuclear Explosive Goo. I might be done with Subeta, not sure just for tonight
Are you sure? Your logs show that you completed this quest and received rewards for it. Maleria currently does NOT show that you are on a quest; you can start a new quest with her (and you're on quest 14/15 for today).
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