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Oct 14, 2016 9 years ago
Before you die, you see
Kellijuana
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Asuna

That's so good to hear ^_^ I haven't had as many issues tonight (still happened at sign in but not since) so here's hoping! <3 [edit] LOL jinxed that. All my tabs 504'd as I posted this. :P

<3 Lead with Love. Try to understand instead of trying to be right. <3 Stylefile WL search here for holiday trades

Oct 14, 2016 9 years ago
Poptart
has a sweet tooth
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Frosted

Ya I have had 504's still... -_- Really discouraging lately.

As for GA, mine expires in a few days and I don't think I'll activate another until I feel like it's worth it again. :/

[tot=Poptart] [img align=center]http://i.imgur.com/5aIP7YQ.gif[/img]

Oct 14, 2016 9 years ago
Go home
Julie
you're drunk
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I've come to expect 502/504 error when opening up User Dashboard. Maybe put the Feed on it's own tab...


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Oct 14, 2016 9 years ago
Laurey
is a lovebug
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It does seem to be better than it was, although I'm still getting some also. Hopefully it doesn't get worse again, at least.

Oct 14, 2016 9 years ago
Luck
is unlucky
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Bella

Quote by Keith
This is a pretty big deal,
If this is a pretty big deal then it's very odd that you didn't even ping your siteupdate group that you made specifically for this stuff... Lack of news post is vaguely understandable but you do realize that you made a ping group for this exact thing right? It's right there in your signature.

Thanks for actually pinging.

While people are still reporting 502s I hope that the conditions improve very soon, for morostide... :/

he/him / 31 / EST



My best friend is



Oct 14, 2016 9 years ago
Cobaltbluetoo
is a survivor
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Ataina

I'm not really understanding what you and did but I'm very grateful you did it. Yesterday was the worst I couldn't do quests for the errors nor anything else really for the lag. Today everything seems to be running great. Thank you both. Thanks so much for the ping. I could go on, but the Wiz is calling me. :P

~~~~~
[egg=Cobaltbluetoo][TP=Cobaltbluetoo]
~~~~~
~~~~~
~~~~~

Oct 14, 2016 9 years ago
Karen
is hollow inside
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He-man_769

Why did it take so long to hear from staff in any sort of format? Why is it now hidden in a single forum post? Why was there no update on the autopricing issue that's been going on for 2 weeks? We need more if you want any kind of support from the userbase.

Oct 14, 2016 9 years ago
Caitlin
is one for the books
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Derp Derp

Some fix. Still getting constant errors.

I am reminded why I lost interest in Subeta in the first place. Everything is broken, nothing improves, and the staff who can fix things just don't care enough to respond in a timely manner so that users know their concerns are being heard.

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Oct 14, 2016 9 years ago
Evy
will survive
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Winnie

Quote by Keith
Basically, anytime something requests something from the database, it goes through this file. We&;ve made some optimizations based on current technology and spent the last day testing those changes.
I'm more interested in hearing why "this file" was causing problems in the first place? We didn't have this last year in previous events, they went pretty smooth with no downtime at all, if I remember correctly? What changed that this suddenly (aka for months now) started happening. (Not being snarky, just really want to know.)

Oct 14, 2016 9 years ago
Oh My Shinwa, we thought
Roadkill
was dead
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Lewis Pepper

Quote by Karen
</p>
<p>What about autopricing? And compensating players who have GAs only for autopricing who haven&;t been able to for almost 2 weeks now?
I would very much like to know this too. as well as why the siteupdate group created SPECIFICALLY for this type of thing and is linked in his own signature (though considering the other social media linked hasn't been updated since Julyand early September, respectfully) was not, in fact, pinged.

not to mention the amount of errors I've gotten trying to even post on this thread is amazing. (conspiracy theory, go!) better yet, the errors around the site started for me only really /after/ that post. but I digress.

[egg=roadkill] | | [tp=roadkill]

Oct 14, 2016 9 years ago Official
Keith
is sweet
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Eradication

Autopricing was one of the fixes we pushed last night, and was tested, I just didn't want to say FIXED unless we're sure it's fixed (which we're watching now). Hopefully, it's working for you, and if it doesn't we get error reporting on our end (+ user error reports) that we're continuing to debug.

I didn't post to the site update group for the same reason - I'm watching to see how it works on the site. I'm posting here to say that we made a change and that we're seeing if it makes any difference.

💖 ✨ 🤗

Oct 14, 2016 9 years ago
Flying Ace
Ciannwn
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Gwyn ap Nudd

. I appreciate the extension to my GA but I'm 67 years old. I won't be here to see it run out in 46 years, 10 months, 6 days. :D

Quote
Ph&;nglui mglw&;nafh Cthulhu R&;lyeh wgah&;nagl fhtagn
H.P Lovecraft
[tot=Ciannwn]

Oct 14, 2016 9 years ago
Paddy
howls at the moon
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Night

Thanks for the update Keith :D

Quote

We&;re sorry about the autopricer, and other issues. We&;ve added 14 Days to your Gold Account
And thanks for the GA extension too :)

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[/font]

Oct 14, 2016 9 years ago Official
Keith
is sweet
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Eradication

Fixing ?! You'll get another notification once it's fixed ;)

💖 ✨ 🤗

Oct 14, 2016 9 years ago
Chocolate
needs more chocolate
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I've been lurking in this thread for a while now, and right now, I'm just tired of this all.

I'm tired of the errors, I'm tired of the lag. I'm tired that every year users have to beg for more information. I'm tired of staff posting in these threads, but failing to update and of the other areas (news, status site, etc.) But most importantly, I'm tired of the nastiness.

I just got this alert:

Quote
We&;re sorry about the autopricer, and other issues. We&;ve added 14 Days to your Gold Account ?
(Btw, love that it ends in a question mark.)

Staff is trying. They really are. I'm starting to see their lack of response here as just general sadness. No matter what they say or how they say it, the vocal users in here find some nasty comment to throw right back in their faces. After the last comment, I believe I saw only a handful of comments thanking, and full pages with additional critiques/complaints.

Let's be clear, I'm really sick of the errors popping up. I don't know what's changed in the last month to make it so much worse. We had a good first half of the year in terms of lag, so something most certainly happened. I would really, really like to know more information. I would like staff to be more vocal in changes their trying to make, and where they think are the trouble areas. I would like to see some information addressing the coding issues- are there enough debuggers still loyal to the site to help? I would like staff to take our comments into heart, and the next time an important post is made, could they at least ping the siteupdate group? People shouldn't have to stalk the admin posts, or hope kbbob* notices to stay in the loop. *All hail the all-seeing kbbob.

But right now we have 17 pages of people all saying the same thing.

I really don't want to be defending staff right now, but could you guys just slow down? We've said our piece. Staff knows we're angry, and they know the site is falling apart. Us being assholes doesn't help the situation.

Chocolate by [userid=586524]
🍫 🍪 🍩 🍫

Oct 14, 2016 9 years ago
Evy
will survive
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Winnie

Quote by Chocolate

But right now we have 17 pages of people all saying the same thing.</p>
<p>I really don&;t want to be defending staff right now, but could you guys just slow down? We&;ve said our piece. Staff knows we&;re angry, and they know the site is falling apart. Us being assholes doesn&;t help the situation.
Us being silent helped even less though? ;) I feel like because of this thread, after weeks of silence, staff finally started posting updates about the errors, so it did help, imo.

I hope that staff can see that our frustration comes out of the fact that we like it here. We want to spend time here. We want to spend money here. But the errors make that difficult. I'm not the most vocal one, since English isn't my first language, and I always feel others can speak their mind in a much more eloquent way that I ever could, but I feel like lately, if no one ever speaks up, nothing ever changes. The more people complain, the more it shows that they stay invested in this site. When the complaining stops, it's that people stop caring, or that people are leaving.

Oct 14, 2016 9 years ago
Templar
is unlucky
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Hellboy

Not everyone who had a GA got extra time. :T I woke up, it expired a few minutes after I signed on and got nothing.

Oct 14, 2016 9 years ago
Kevin
is all-powerful
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Wuf

I think if you file a ticket you should be able to get 14 days added on. :)

to anyone doing backreading, this isn't the case. the event went out, something broke, and it's currently being fixed. another event will go out when it's fixed for everyone when the time has been applied.

Oct 14, 2016 9 years ago
Dandelina
is forever on a quest for more pets
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Atroxx

Well I've gotten a handful of errors over the last couple hours. I'm going to activate a gold account and hope the autopricer works.

[img align=right]https://img.subeta.net/items/minion_dandybun.gif[/img]

Oct 14, 2016 9 years ago
Templar
is unlucky
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Hellboy

thanks, it's been filed. But, maybe there should be something in the news for this event? That way, other people who might not read this thread and had the same thing happen to them would know to file tickets, too?

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