Replies

Oct 14, 2016 9 years ago
Laurey
is a lovebug
User Avatar

I also haven't had a GA in a while, but I got a notice saying I received 7 days of GA time. Except it hasn't actually done anything to my account.

[edit]Looks like it just kicked in about 10 minutes after I posted this. Thank you staff <3

Oct 14, 2016 9 years ago
Sopheroo
pitched a tent
User Avatar
Hyacinthe

I am pretty sure this is going out for everyone - my GA expired this morning and I got the second wave of alert.

Also yeah, it seems glitched and is not given to everyone. So yeah, people should go and mention that it's not working as it should

Oct 14, 2016 9 years ago
NEVER feed
BoaConstrictor
after midnight!!
User Avatar
SapphireSeasGoddess

Quote by Laurey
I also haven&;t had a GA in a while, but I got a notice saying I received 7 days of GA time. Except it hasn&;t actually done anything to my account.
I thought "just wow, thanks", when I received the event. But I'm also wondering, when it'll kick in. Probably only tomorrow?

Oct 14, 2016 9 years ago
Chocolate
needs more chocolate
User Avatar

Chocolate by [userid=586524]
🍫 🍪 🍩 🍫

Oct 14, 2016 9 years ago
Solas
the treasure hunter
User Avatar
Solas

Thank you for your patience over the last few weeks, we're still working to resolve the issues but we've given you 7 days of Gold Account time!

Odd thing is I don't have a gold account :( wish it HAD gave me a real week

Oct 14, 2016 9 years ago Official
Keith
is sweet
User Avatar
Eradication

Gold accounts are tied to your account, which is cached. Everyone should be seeing their GA benefits activate now or over the next few minutes as the cache expires :)

💖 ✨ 🤗

Oct 14, 2016 9 years ago
Mythology
loves wieners
User Avatar
Mingyu

I don't either, and the free seven days didn't kick in for me xD.

Oct 14, 2016 9 years ago
Laurey
is a lovebug
User Avatar

Maybe it's a bit slow going out, but mine updated a few minutes after I got the notification.

[edit]Yeah what said I guess :P

Oct 14, 2016 9 years ago
Princess
is a Grand Champion!
User Avatar
Princess

Well, it just kicked in the GA time. Still don't know if it's intentional or not but cool free GA I guess.

art by mei

Oct 14, 2016 9 years ago
Chocolate
needs more chocolate
User Avatar

I think they're giving every user a free week of gold (you have a gold icon now, indicating GA.)

Chocolate by [userid=586524]
🍫 🍪 🍩 🍫

Oct 14, 2016 9 years ago
Luck
is unlucky
User Avatar
Bella

"Thank you for your patience over the last few weeks, we're still working to resolve the issues but we've given you 7 days of Gold Account time!"

The way this is worded, I'm wondering if this was supposed to compensate the people who already had a GA whom were inconvenienced? Or is this just a present to everyone for having to deal with the 502s? I haven't had a GA within the last week so I'm wondering if that was meant to happen?

he/him / 31 / EST



My best friend is



Oct 14, 2016 9 years ago Official
Keith
is sweet
User Avatar
Eradication

everyone was given GA time. Users with existing gold accounts got two weeks, everyone else got 7 days :)

💖 ✨ 🤗

Oct 14, 2016 9 years ago
Laurey
is a lovebug
User Avatar

It seems like people who were current GA users got 14 days added to their total, and people who didn't have a GA at the time got a free 7 days.

Oct 14, 2016 9 years ago
Templar
is unlucky
User Avatar
Hellboy

@ Keith I had a GA active during the events, but it expired today and I only got 7 days. It literally expired within the past hour and a half. Should I create a ticket, or is this intentional?

Oct 14, 2016 9 years ago
Solas
the treasure hunter
User Avatar
Solas

I see that now :o I'm happy shocked right now :D I can do more quests ;) Thanks

Oct 14, 2016 9 years ago
Tris
is made of stardust
User Avatar

[ Post removed due to community guidelines violations. ]

Oct 14, 2016 9 years ago
Keith
is sweet
User Avatar
Eradication

File a ticket and a UA can help you :)

💖 ✨ 🤗

Oct 14, 2016 9 years ago
Templar
is unlucky
User Avatar
Hellboy

Alright, thank you for answering me, I really do appreciate it. Gonna feel silly opening up another, since the last was closed, but I'mma do it. <:

Oct 14, 2016 9 years ago
springblom
is chat-tea
User Avatar

a week of GA! This made my day. I've been unable to afford to buy one and was just wishing for one to make fixing up my shop a touch easier. Thank you. <3

Oct 14, 2016 9 years ago
Luck
is unlucky
User Avatar
Bella

Thanks for explaining :)

- Thank you. The fixes and compensation/gift is a step in the right direction but please remember communication. I have no idea why you're so overly reserved about using the siteupdate ping and announcements, it's basically the opposite of what people are asking for.

he/him / 31 / EST



My best friend is



Please log in to reply to this topic.