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Dec 30, 2015 10 years ago
SleepyDryad
is all dolled up
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Dryad

I really appreciate the update on the situation. As impatient as I am to see what I got (curiosity is not my friend), I also understand that these kinds of things happen. Anyone blaming you Grelca can go eat lemons. Thanks for all the hard work you're putting into rectifying this, and try to get some sleep.

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❤️❤️❤️ ❤️ ❤️ ❤️

Dec 30, 2015 10 years ago
JujuPi
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Mikhaell

Quote by grelca
If y&;all want to blame anyone for a lack of updates, blame me. The entire thing is my fault in the first place, exacerbated by the fact that I didn&;t bring my laptop home for Christmas with me.</p>
<p>I&;m on a plane right now on my way back to LA, and I will probably be pulling an all-nighter working on this, but that still doesn&;t mean It&;ll be ready tomorrow.</p>
<p>But the reason there haven&;t been any updates is that everyone has been waiting on me. So it&;s my fault the wrong script was run, and it&;s my fault you&;re all still waiting.</p>
<p>I can&;t even give an ETA until I really start looking to see how much of the data is missing. But right now I&;m importing all of the missing gifts back into trees from our most recent backup before Christmas (which, unfortunately, was 12/20).</p>
<p>That means for about 1000 people, we&;re (mostly just me though) going to have to go through the logs to reinsert all of the items that were gifted to them between 12/20 and 12/25. And the data for who gave them those presents is 100% gone, so I&;m sorry, but there won&;t be any fixing that. There is no way to recover it. But anything gifted on or before 12/20 will be given out as normal, showing who gave it.</p>
<p>All of this info and more will be posted in an official news post when we know more and have an ETA about when you can expect the trees to open. But like I said, there just haven&;t been any updates to give because everyone&;s been waiting on me to get back to a real computer.

Ok I normally don't say anything to what goes on around the site simply because I don't play as often anymore but every year since I started playing (roughly 3 christmas' ago), however every year the trees are always an issue. Whether it be from everyone piling on to get their gifts at the same time, or the server crashing, or not anticipating the amount of traffic due to the number of items suddenly appearing to people. You guys should be more than capable of executing the tree gifting event properly by now. If the event is such a huge problem then simply take it off the site. It actually might save the servers a ton of grief and allow them to live a little longer down the road. I'm not saying subeta staff don't try hard enough, but if it's such a problem like I said, just remove it completely. I am perfectly fine with the regular gifting system, or you could make changes to the tree event so that only a certain number of gifts can be given to one user. Or plan the tree event months in advance so you guys are well prepared for it.

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Dec 30, 2015 10 years ago
Nova
is made of stardust
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No worries, crap happens. :) It sucks, but we'll make it through. If not, maybe you'll have enough coal under your tree to last you a lifetime. ;) Hopefully your holidays weren't ruined and you enjoyed yourself.

You can blame yourself for lack of updates if you weren't here though. I think most everyone would have just preferred a "We have to wait on someone to get back from holiday, loads of craptastic things happened and we just won't know for about a week" rather than "we're working on it and we'll get you some news soon" and then radio silence for a couple of days. Masses don't do well with radio silence. :)

I'm just glad to see everyone will at least get their items and we were able to avoid a roll-back with your hard work when you get home. Thank you.

Dec 30, 2015 10 years ago
Libra
is fashionable
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the few users who had dissapeared from my gift given page actually reappeared this last hour so i can see what I sent them now. Does this mean that the gifts will still be shown to be anon? Probably but i am happy at least that I can what I sent and let them know. Im happy.

Dec 30, 2015 10 years ago
MapleRose
is a pumpkin murderer!
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Robot.Unicorn

Thanks for the update!

Does this mean that if the items are still listed on my "Gifts you've given" page, then the person didn't encounter the stocking glitch and those items will be fine when their tree opens?



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Dec 30, 2015 10 years ago
Kevin
is all-powerful
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Wuf

Hm that is good news at least, even if the gifts still show up anon.

Dec 30, 2015 10 years ago
Delirium
dances with faeries
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Time Lord

Late to the party, but thank you for explaining what happened to us. Don't be too hard on yourself, it's not really your fault. Shit happens. You were away with family. We'll get over it. hugs


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Dec 30, 2015 10 years ago
Hamda
is a Time Lord
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Pisa

as a person that gave out all the gifts on dec. 24 I find this news post painful ;u;

but thank you for your hard work and during the holidays no less, nobody is blaming you as this is a massive site event to be placed on the shoulders of one person only, we hope that going forward the event is better organized that's all.

Dec 30, 2015 10 years ago
Kevin
is all-powerful
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Wuf

as pointed out to me, the gifts given page is working again (for who knows what reason) all the people who were missing on mine are now back!

Dec 30, 2015 10 years ago
Raven
seas the day
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Sorn

then it might be a good tool for those that are concerned :D

Dec 30, 2015 10 years ago
lovecraft
parties with the undead
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Kewl. Yea my list was fine when I just looked. Someone said maybe the people that had the stocking issue may have lost theirs. IDK but mine was there still. I just copied it and pasted it in word so if anyone I gifted during that time really wants to know what I gave them. I also had my side list too.

Dec 30, 2015 10 years ago
Bathory
is a red shirt
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OoglyBoogly

I was missing from everyones list that gifted me lol because i had the stocking glitch. EDIT: grelca did just say she was adding stuff back so maybe she fixed the ones before the 20th

Bathory is hungry for MORE MORE I SAY. - If you think you are unattractive just remember you look like your ancestors, and hey all of them got laid-

Dec 30, 2015 10 years ago
DESK
is a mall rat
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actually i think i may have been totally wrong, LOL!!!!

Dec 30, 2015 10 years ago
lovecraft
parties with the undead
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Yea thats what Ive been hearing. Those without the stocking glitch are okay as far as lists go. But those that had it, the information was lost :(

Dec 30, 2015 10 years ago
AJramsey
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I think this is one of those shitty situations that shows us the true meaning of Christmas.

Dec 30, 2015 10 years ago
Holden
is a mirage
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Is it just me or does anyone else think making our gifting anonymous is actually really healthy for our obsessive online egos?

Dec 30, 2015 10 years ago
Norn
needs a vacation!
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Grieco

Thank you for the update. I can only repeat what others have said already, don't blame yourself, get some rest, we can wait for our pixels a little longer. Thingas happpen.

The only thing worth giving more thought is that there is no log data after the 20th. I would have thought that with the many crashes and data corruption and well, things that went wrong in the past Subeta would log more thoroughly.

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Dec 30, 2015 10 years ago
ashleigh
is made of stardust
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So did everyone already have open tree presents/stockings? Because I didn't have no glitch announcement on the side, and I haven't had any notification showing what gifts I had..

The suspense is killing me to know what I got from everyone :C


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Dec 30, 2015 10 years ago
Star Captain
taffyann
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I did 90% of my lumi shopping on the 21/22 :( Well, I shall hope my gifts given page is still correct!

Good Luck fixing this! I can not even fathom the mess :(

Dec 30, 2015 10 years ago
Ziva
is fast as lightning
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Korra

thanks for the update!^^ unfortunately I started gifting people at the 23rd... so nobody knows that I gifted people ... haha cool :p

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