i'm scared....

i always have other stuff i can do/could be doing... but my 8th year anniversary is this month and i love this site deeply. but a lot of stuff happening/being said is freaking me out about subeta... how long will it stand before something changes or it's gone one day when i wake up and try to check my alerts? ugh...

again, i'm scared....

It doesn't help at all that staff STILL ISN'T COMMUNICATING other than to advertise their cash shop sale.

my sentiments exactly

I am getting really scared to be on this site. That error today had me kinda freaked out. I love Subeta but I .. I just don't know.

Why does Subeta still expect people to shell out for the Black Friday sale? At this point the site has been having major stability issues for months. Its still not fixed, and for some users it sounds like its barely (if at all) improved. Staff refuse to communicate with users or even keep the Status site or any one of the numerous social medias updated. The site has literally gone down completely multiple times for extended periods without any updates. (Something 2 minutes before its back does not count.)

People do not give money to websites they can't even use...

I don't want to be doom and gloom but it seriously feels like Subeta is in its death throes, especially since staff will not communicate with us. All we can do is go off of what it looks like and, well, it sure doesn't look good.

my sentiments exactly. especially remembering (at least when I could actually access it, since mobile doesn't even have a link to it at all) the status site showing issues with either paypal or stripe or other transaction parts of the site. I'm not touching real money transactions with a 10 foot pole until we get a full, official, not-just-a-random-reply-in-the-forums rundown of what the hell's been going on with the site and HOW it's been fixed (or at least being worked on.) "we're 'looking into' some small issues and trying 'something'" does not fill me with confidence the site's not gonna just crash down in a fiery ball of flames the moment I toss money at it.

(and considering how the site apparently hasn't even been handling 4-500ish users online I dread to think what will happen when the sale actually starts) (I've only been coming online for the daily bath and post notifications but just looking over this board and the non-reply from staff I don't seem to be missing much)

I'm coming up on 10 years here, I've put minimum a good couple hundred dollars into the site and I hate to see it fall to this...

When is the site closing down? I think we would appreciate a heads up so we can have our friends contact information.

... Yeah but seriously, what is going on? We were almost stable AND THAT FELT GOOD. We are now back to blank white pages, errors 502/504, downtime, weird errors around the site. It's really not looking good. And don't get me started on the transparency. Be blunt staff. Are we going toward the end? That's it? [edit] ps: I love Subeta. I've voiced it a million time but I'm legit scared of what is going on.

You know, what worries me the most isn't even the creepy error messages, 504s, blank pages and crashes - we had all of it in the past. However, back then staff gave me the feeling that they cared for Subeta and its userbase. This feeling unfortunately is gone and I feel like left in the dark, unheard and abandoned and THIS is what makes the whole situation so sad and scary.

Like said, I hope we will receive a heads-up before Subeta goes down for good at least so that we can wave each other farewell.

Isn't it? We used to get updated very quickly and the transparency was exactly how we knew we could trust the Staff. I'm speaking for myself here, of course. As of now, we barely get updated. When we do, it's either really late or just a boring explanation. We want the actual truth and as the userbase, we deserve that. A lot of us are investing actual cash. We are not forced to do so, but we are feeding a product and as customers, we want to be satisfied enough to comeback and invest again. I've thought that's how it works, right? Seems like we are throwing money out of the windows and no one care. Subeta is depending on us and on Staff to roll. I don't want the site to close. I don't want to lose my only escape from my boring college life. I've made friends here and I'm grateful. I want the site to stay alive and I think it's time to sit down with everyone and LISTEN to actual feedback. How can we make the site better? What kind of solution do we have? Is it possible to save the site at all?

For now, I'm afraid I will keep my money away from the site. Or, I will pay actual artists to get my custom items onsite. It's not that I don't want to. There is just no point in investing if I know I'll lose all my gains in the process.

This is exactly how I feel. I can reach most of my subeta friends through irc, fb, or snapchat now, but if something happens to Subeta ... who is to say we will even stay in contact with nothing in common anymore?

This is just so frustrating. I have zero inclination to do anything on Subeta (and I just got back from a hiatus, so I was all excited to work on getting back to the top of books read list and top 100 pets). I think I'm done with this bullshit. If the staff doesn't care (and there is ample evidence that they don't, regardless of the empty words that come out of their mouths), then why should I.

Like honestly, I get that pet sites are dying. It absolutely kills me but I can accept it. Its a wide spread issue across all the big names left. Subeta staff are uninterested in evolving with the times and making things mobile friendly with apps and such. That's fine, they don't have to. I know apps are expensive and its probably the right move not to.

But the correct response to your genre dying out isn't to just give up and leave your site to implode like a headless chicken. Its not to ignore the angry, upset, worried, and/or sad users so emotions can run higher every day. Its not to continue making empty promises. Its not to tell us we won't be responded to but watch the status site, Facebook, Tumblr, whatever and then not update them. If its time to pull the plug then just come out and say it.

I don't want Subeta to die but honestly... at this point it would be a sort of relief if Keith said the site was done. It would be crushing but at least we would know. We wouldn't have to wonder and worry that when it goes down it might not come back up or keep trying to beg uninterested staff to please talk to us. We could have our closure.

Why would staff mention that the site is on the decline when there's a money milking opportunity right around the corner? I already decided I won't be buying anything on here come black friday, but I hope the people who are going to buy don't regret it.

at this point, all i want to know is if this website is going to survive or if they are holding out on info that this is going downhill. i really really want to know.

According to Subeta, the site is not making enough money to stay afloat and reach the daily support goal. As of right now, it's at 22% and we will not get a CSC bonus for Black Friday. Therefore, if it goes up, it will be temporary and probably fed by the people stocking up. However, what is money and investing when you cannot enjoy your product? Even if it's a fund sink, it is 1) short lived and 2) too much instability. I've yet to see people getting really excited to invest here (jk?) for Black Friday when we rarely get the site to function properly.

I will buy for Black Friday but I won't buy actual CSC with money. I'm a bit too chicken to invest here if the site is slowly but surely going down the drain. Don't get me wrong, Subeta is awesome. We all have our reason to come here and what's unique is that we CAN interact with staff and the userbase is not that bad.

We deserve answers. Please, tell us if the site is not going to make it. Don't hide it from us - we can understand and we can talk about it. What can we do as a community to save this place? I can't be the only one getting excited for Subeta holidays and events. I can't be.

I'm shutting up right now or else, I'll write a damn novel.

Wasn't fireside supposed to be now ish? (idk? maybe? my sense of timing with holidays on here sucks)

I second what said. I would like to know beforehand so I can ask my friends for off-site contact details. I'm a very lazy person and I prefer to communicate via subeta if I can so I'm not up to date regarding off-site contacts. I really hope if subeta were to shut down that we would be told in advance, ty.

I was expecting some info about the down time instead of a blue bar at the top of the page, so I agree with - the transparency isn't what it used to be and that's sad because I always remember a time when we were always wanting even more transparency. So even less transparency is just .. yeah, sad. D; I was going to invest in the bf sale but I'll have to reconsider. May not want to invest any more monies atm when we're kept in the dark.

Fireside is supposed to be in middle to late November, so it will likely start sometime this week or maybe even next week.

ty, I thought it was somehow overdue lol

A few months ago, I was excited for Black Friday. I would buy a lot of nice CS items and get some CWs while I was at it. I was prepared to shell out at least $20 this month, which is a lot considering my fiance and I don't have that much money. I wanted to support Subeta since I love it here. But, now I don't feel like spending any money here is a good idea.

What is there left to support? How can I feel any confidence spending money here?

I gave this site a few chances to do better. Everyone makes mistakes, but when the same mistakes are being made constantly, I consider that intentional neglect. Now, I'm convinced Subeta is being left for dead. Nothing has proven me otherwise. And, where is the money spent on here going anyway?

I keep on seeing the number of users online drop, the daily goal barely going above 20% most days, less users with GAs, the lack of specific or even any information from staff, and many users expressing their discontent. Subeta made me come out of my shell and feel acceptance. I love this community and seeing Subeta suffer like this is heartbreaking.

No simple apology or "thank you for your patience" from staff is going to work for me this time. Patience can only get someone so far. The only thing that will work for me is action, as in fixing the servers or features like the wardrobe. But, I'm not holding my breath.

Subeta downright cannot afford to keep a website working properly, I am pretty sure they cannot afford to outsource an app's development.

They should have looked at it years ago, back when daily goal was hit on a regular basis, but now, even the 1st of the month isn't enough to get 100% of the daily goal.

Apps are MASSIVE money sinks, and for each one that is profitable, how many are not? A lot.

I literally said that in my post. No need to cut out a snippet and repeat me.