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Mar 14, 2016 10 years ago
GoldenCoyote
is lonely
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I'm in the same boat as Secret. Every page - from the smallest main shop to the front page to forums and everything else - hangs up and won't stop loading at least 2/3rds of the time, forcing me to hit the "Stop" button before it starts affecting how my other tabs load.

Also, hovers have been broken for me for days. The item will show up, but not the avatar base. And NPC images just don't load at all.

Mar 14, 2016 10 years ago
Karen
is hollow inside
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He-man_769

The longer I'm on the site the slower it runs, especially if lots of pages have been opened to quest or buy bulk of any item. Then I have to close the browser and reopen it, or it starts lagging every other site I go to as well.

Mar 15, 2016 10 years ago Official
Keith
is sweet
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Eradication

We are looking for alternatives to pusher.js, but until we find something that'll work for the load on Subeta (without going back to our own solution which frequently broke) I've added an option to disable pusher.js on the preferences page. If you disable it, it'll disable live events and the shoutbox, but will make the page hanging not happen at all.

💖 ✨ 🤗

Mar 15, 2016 10 years ago
Kevin
is all-powerful
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Wuf

Awesome, thanks for the temporary fix :)

Mar 15, 2016 10 years ago Official
Keith
is sweet
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Eradication

And just a note - we've been looking for alternatives for a long time. The technology is unfortunately mostly focused to sites like facebook (and any newer site) that doesn't reload as you move around the site, but loads the pages via javascript. Subeta reloads on every page, which isn't really built for these kinds of services.

💖 ✨ 🤗

Mar 15, 2016 10 years ago
Annet
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Chelsea

Do you mean if a user is also a member from facebook an logget in his/her account on facebook and then visits Subeta via his/her facebook-account, he/she will better arrive at Subeta than when he/she has not an account on facebook?

Mar 15, 2016 10 years ago
Kevin
is all-powerful
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Wuf

I think he just means that pusher works better for sites like facebook than they do for sites like subeta. not that going on facebook will help you at all on subeta.

Mar 15, 2016 10 years ago
Annet
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Chelsea

It could be possible indeed.

Mar 15, 2016 10 years ago
Autocracy
is lonely
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I just had alternating 504/502 errors for about an hour, and managed to screenshot a couple. I'm on Chrome, and pusher is adblocked.

http://i626.photobucket.com/albums/tt349/edituploads/Screen%20Shot%202016-03-14%20at%207.57.00%20PM_zpsxlvnsc77.png

http://i626.photobucket.com/albums/tt349/edituploads/Screen%20Shot%202016-03-14%20at%208.28.29%20PM_zps3titsebt.png

I had made a forum post and then tried to go to a new topic via notification link.

Mar 15, 2016 10 years ago
Kevin
is all-powerful
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Wuf

those errors are explained sorta by this post they're server errors we're all experiencing. pusher isn't the problem in this instance :) if you're using chrome, you probably aren't experiencing any problems from pusher at all.

Mar 15, 2016 10 years ago
Marlboro
loves dinosaurs
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PsychoDreamer

thank you for this solution :)

Mar 15, 2016 10 years ago
Evy
will survive
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Winnie

Finally something! I went there through the lag and the hanging pages, and it stopped immediately when disabling it. WHAT. A. RELIEF.

Just wondering, what is meant with "live events"? Are those just the pop up bubbles that we won't be seeing again, but we will still see events on the side bar, right?

Mar 15, 2016 10 years ago
Kevin
is all-powerful
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Wuf

Quote by Evy
Just wondering, what is meant with "live events"? Are those just the pop up bubbles that we won&;t be seeing again, but we will still see events on the side bar, right?

yeah I believe so. you won't see them pop up on the sidebar without refreshing, but you will still get the events, I've been using the new setting since it came out last night and have hardly noticed a difference in my events

Mar 15, 2016 10 years ago
Evy
will survive
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Winnie

Alright, thanks! So far, it's working like a charm for me!

Mar 15, 2016 10 years ago
Frost
is frosty
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Quote by Keith
We are looking for alternatives to pusher.js, but until we find something that&;ll work for the load on Subeta (without going back to our own solution which frequently broke) I&;ve added an option to disable pusher.js on the preferences page. If you disable it, it&;ll disable live events and the shoutbox, but will make the page hanging not happen at all.

Can we please have a ping for this? I'm sure a LOT of people will want to know about this option.

[edit] The infinite spinny wheel of doom is back again for me. D: This time, it's cdn.segment.com that's loading forever. I disabled pusher through the option Keith provided, but the lag, stupidly high memory load and infinite loading seems to be back.

[edit] Going to keep an eye to see if the cdn.segment.com thing happens again. Restarted my browser, back to questing and so far it hasn't done that again.

Mar 15, 2016 10 years ago
Kevin
is all-powerful
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Wuf

I'll ping for now

Read Keith's posts above!

[edit] Only disable pusher if you use firefox and experience freezing tabs, people who use chrome and safari should not be experiencing problems with pusher. Pusher is not the cause of the 502/504 errors everyone is experiencing.

Mar 15, 2016 10 years ago
Darkrai
is magical
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Sucre

Thank you for the ping

And thank you so much for the option to disable pusher.js ;-;

Mar 15, 2016 10 years ago
Kaseydaqueen
has a massive family
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Thanks for the ping. Thank you for the option.

KaseysCW Shop
Join my group KaseyEvent to win millions in prizes during my events!!
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Mar 15, 2016 10 years ago
Cobaltbluetoo
is a survivor
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Ataina

Thanks for the ping kbbob. I really appreciate it.

~~~~~
[egg=Cobaltbluetoo][TP=Cobaltbluetoo]
~~~~~
~~~~~
~~~~~

Mar 16, 2016 10 years ago
Frost
is frosty
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Yup, can confirm, now it's cdn.segment.com that's causing issues with lag and loading. :/ Had to restart my browser because Firefox more than doubled in memory load right around when I got the "Read cdn.segment.com" message while doing my Maleria quests.

[edit] Adblocked it and so far, Subeta seems to be blazing fast. No effect on hovers or avatar previews, so if anyone else is having a problem with it - adblock is your savior (once again).

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