The thing is, you can't give ETA on if/when it will be fixed. So, while it's going to be useful for staff, it's not going to be that useful for people, which is why I'd rather have staff work on it over the userbase, so that we can have ETAs and siteupdate pings from staff.

You have the noblest intentions, but you don't have all the tools to do this in the best way.

You have the best arguments, but you don't have the tools to make your own Subeta.net

I was waiting for the usual "If you don't like it, why not make your own petsite?"

Can't believe it took six pages to see it.

While I don't believe staff are malicious in the way they do things, the things they do convey a strong message. They're giving small gifts to go and get forgiveness, and most of the userbase has this attitude of "we just got a shiny thing; how dare you point out that things are still wrong, and there is no ETA on fixes"

I've seen posts that amounted to "there is no problems, we have the free shop, everything is okay" in this thread and I just....facepalmed. Facepalmed really bad.

It isn't getting done in any way atm, if I can do anything to make it better, it's worth my effort.

I have a degree in computer science, I can usually tell if something can be quickly fixed or not. If if I get it wrong, Amber or someone else can just tell me that's a larger issue and it can get taken off the list. Right now there's a lot that doesn't get done because it's just too small.

This. I don't have a problem with staff giving out CSC and other bonuses, because I personally see it as an apology rather than a bribe.

My problem with it is that some very vocal players seem to think that since we received these gifts, we're no longer entitled to speak out about all of Subeta's ongoing problems. So it's not even Subeta trying to silence us or whatever, it's other players.

That's not how this works.

First, to the anon who sent me that triceratops giftbox, you are the kind of user Subeta needs more of. I laughed my ass off so much when I opened it. You are officially The Best(TM)

I see the CSC as being a shiny distraction, and it seems to work with part of the userbase, because they're so focused on the CSC that nothing else exist.

And this is somewhat scary

I don't mind if people speak out if something is wrong, but the same people are constantly criticizing everything no matter what. It is only negative. After awhile the complaining gets old because no matter what happens, they're going to complain about it again.

The problem is that so little happens. Sometimes there's a resurgence of caring by staff, but it's always temporary. A lot of the players here are tired of it. Especially the ones who have been here for ages.

"Member For 9 years, 7 months, 1 week, 1 day"

I love this site. I'm angry about how poorly it's being run. It could be so much more.

You might want to look at the thread Jessyta posted. This was made by me last year, in early January, if I remember right.

I can give staff a high-five when they deserve it. However, looking back at this thread, it's even more bittersweet because at the start of last year, we were getting places, it was promising, we had very quick and prompt communication from staff, even on weekends, and now?

I'm not sure we're going forward.

I get that. Member For: 8 years, 10 months, 5 days

I have taken my time off, but even in the past couple years since I have been back, I have seen progress. Sure, there are things that need worked on. It'd be nice if more of the staff communicated on a frequent basis. I enjoy talking to them, hearing their input on things, and seeing them help. They did a good job of this during the plot. Sure, things were spread out, but staff did get out there and answer questions. I don't see as many staff members post now, but not as much is going on currently.

I don't like the doomsdaying going on.

unless this is an outright lie, this is very promising information.

If last January is the last example you can think of... :(

If Keith follows through with an intern or staff member that has a sole purpose of communication, I can see things taking a step forward. I don't know what other things he has planned. He mentioned a new programmer, which is good news. Maybe the wardrobe can get fixed then other things can be focused on. Instead of focusing on the negatives, maybe we should set some realistic expectations for staff. Some good goals that they should work on. There is some of that here, but to me, the "subeta is dying" sentiment outweighs anything else.

I don't think I've said anything about the end of the site. I haven't been trying to take the doomsday approach. It does, though, feel like a lot of the staff has been unmotivated with the site for a while now. It's hard to be a cheerleader when it feels like half your team has given up. I really don't want anything but the best for this site. I would love to have it flourish and continue to grow.

~ This right here...in my opinion only, is why I don't think you would be the best choice to become a MM. Reason being, is that you seem to think, if users voice their opinions, that they are always complaining. Have you ever thought that just maybe, they are tired of the same issues occurring over and over?

Please don't take this negatively, as it is stated to just be taken as constructive criticism. I am sure you're a very nice individual and I would probably feel differently towards majority of you post, if you could only be a little more opened minded to those who have concerns ~ :) ~

Then I don't mean you when I see that. :p I know I read a number of people saying subeta is almost dead, I just lump everyone into one pile in my mind and can't keep people straight without rereading posts, and I didn't want to do that. Maybe new staff would help out, if they have the means to hire new people. I'm talking to Amber about some issues and fixes, and if you have ideas for more, drop me a comment.

[-Guru] Yes I am opinionated. If I had to reflect opinions of the site instead of my own opinions, I wouldn't be so outspoken. It doesn't matter what words you use com·plain: express dissatisfaction or annoyance about a state of affairs or an event.

that's exactly what they're doing. sure it's an opinion. it doesn't mean they aren't complaining. after a point, the complaining is the same thing every thread, and it's simply my opinion that I am complaining about the complaining.

There are a few staff members whose communication I'd rate as acceptable, but that number is dwindling. At this point, staff is trending towards only giving updates when prodded to give them. Which is bad. :c

The creative team is most on the ball in terms of updates, in my opinion. I guess they also have less that the general user needs to know about, but still. They post revamp feedback threads, they let us know when art errors have been noted and are being looked at... and that's really about all that we need to know as users. The art folks are less involved in the day-to-day of the site, so I don't expect to hear from them on a day-to-day basis.

The administrative staff and the coders, though... Sometimes users are left hanging about issues that they consider important to the day-to-day running of the site, and they're left hanging for days. Weeks. And to us, it feels like super easy stuff, stuff that someone just has to pop in and say "hey bro i hear you here's the tl;dr"

... but we very rarely get that tl;dr until the thread is six pages long and the appropriate parties have been pinged explicitly :(

~ I understand, and yes, you are just as much entitled to your opinion as any other person. I guess I read it as being conflicting/contradicting as you are giving your opinion, you are also doing the same thing. (complain to complain) And that seems to frustrate you, if others do it. If that makes any sense ~

For me,

Complaining = express dissatisfaction or annoyance about a state of affairs or an event ~

Opinion = A view or judgment formed about something, not necessarily based on fact or knowledge ~

[-Guru] It frustrates me because the complaining comes across to me as some people won't ever be satisfied (not all complaints bother me, some are really needed) like during the luminaire tree fiasco, some people wanted ETA for when the tree would be fixed, staff gave its best guess with the information they had at the time, the date was pushed back a few times as more information came out, then people complained about not having an accurate ETA. There's a lack of understanding from members that some of the staff is really doing the best they can with what they have, some could do better, communication does need to be better, but I think people need to be more forgiving also.

[edit] complaints are inherently opinions. they are one type of opinion, but they are both subjective statements.

My last point of reference with accurate notes, where I fully remember the context, concerning the quality of staff communication dates from last January, yes. This is not the last example I can think of, this is only a point of comparison of early 2015 vs early 2016, and the ones I have references for.

~ I understand completely, regarding the luminaire tree issue. I happen to be one who asked if there were any updates in general, when the site went down. However, I didn't ask for and ETA, just wanted some sort of feedback of what was happening is all. I think if the communication were better, (staff) I probably would not say anything, as I would see an effort made on their part. I think sometimes, staff may think the issue is so small that it isn't important to users. However, the users may feel differently. Also, I do realize that it does take a lot of effort to run a site. It's just that I also see the same issues occurring, which is why I have concerns as well. I guess all in all, I see it as this, when users post their opinions, it only helps the site to become better. If you think about it, Keith and staff couldn't possibly know about all the issues/problems that are happening without the users informing them right.

[-Guru] I think part of the problem is that there's no single place to see where staff has said something, things are buried in news comments and anything said on forums (except for the first post on a new thread) is found in the admin posts page. It can be hard to get the most accurate word of what exactly is going on. I think staff sometimes holds off on informing us of what is going on because they need some time to figure out what is going on first. Sometimes the last update they gave us is still the most current information - "we are trying to work on what went wrong" and there's not much else to give.

I know when users post their complaints and opinions, it's to make the site better. It kinda crosses a line for me when the opinions go to 'subeta is going to die, it will close up any day' that sentiment is not constructive. Sure it may feel like that some days, but I don't think the site will close up without warning and those comments promote panic and anxiety.

~ I agree with not having a single place to see where staff has mentioned something/current news.

I also understand that they may not know at the time of what's happening and yes, they do need to try and figure it out. But 14 hours if not longer? That's a bit much. I mean again, they could say we are still working on the problem. Honestly, I view this as something that is just being overlooked and sometimes ignored. I get that they need time to figure it out, but honestly, I don't think it would take that much effort or time on their part to just write some type of feedback. Not to mention, because it is recurring of the exact type of passed issue, I would think that Keith would have had some type of plan B, just in case it happened again.

I respect that you feel that way, as it could possibly stir up a lot of drama. I'm sure others may feel the same way. Again. it's just an opinion though, and not a factual thing.