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Nov 30, 2023 2 years ago
Marybeth
is sweet
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Vexa

i'm so bummed because i knew i was having this issue but just hoped it would be cleared / hadn't checked the forums before

there's mere hours left for the black friday sale and i unfortunately cannot pay with a card (tho i don't have a problem with that) but really want to use the funds in my paypal account and i am unable to do so ; __ ;

not a complaint per se i understand issues take time to resolve, this is public mourning !! i truly wish this could have been fixed before the sale


cream & sugar ❤️ fairy garden ❤️ munchies ❤️ trinkets
[tot=marybeth]

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Dec 1, 2023 2 years ago
Saturnine
wants to believe
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Fearleading

"We had a Black Friday sale, and got x% less revenue than last year, because our users couldn't use the PayPal widget, and PayPal isn't interested in troubleshooting with us after this problem has persisted for 2 months" would do wonders on Twitter or TrustPilot.

S-F
[flower=saturnine][tot=Saturnine]

Dec 1, 2023 2 years ago
FENNEC
is on cloud nine
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If PayPal isn’t going to do its job, then I hope Subeta will do a different service soon that helps international players pay at the cash shop. They want to spend their money!! xD LET THEM DO IT!!

Dec 7, 2023 2 years ago
Cantarella
is a Time Lord
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Cantarella

Sadly it is still not working. Even the CW event and the Pawnshop is on the brink.

I had hoped, that we could throw our money at Subeta and all will be happy.

Everybody is dreaming.... and so am I.... Forever looking for (sell me!) [Item=Once In A New Moon Mark] and [Item=Limited Edition Celestial Monarch Figurine] and [Item=White Fluffy Head Sprouts] and [Item=Notice Me Senpai Flush]

Dec 8, 2023 2 years ago
Norn
needs a vacation!
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Grieco

I find it very sad that it is not even worth an update, a short statement what is happening.

🔔 🎄 🕯️☃️

Dec 9, 2023 2 years ago
LothlorienRain
is a witch
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Nightfang

After reporting it on the Lag thread, I found this thread and realized this may be a lost cause. Very sad. I will see about going the other route.

˖°❀⋆.ೃ࿔:・ ˖°❀⋆.ೃ࿔:・

Dec 12, 2023 2 years ago
NEVER feed
BoaConstrictor
after midnight!!
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SapphireSeasGoddess

What completely escapes me, how it can be, that paying for subscriptions works but buying CSC doesn't!?

Dec 12, 2023 2 years ago
Saturnine
wants to believe
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Fearleading

Quote by BoaConstrictor
What completely escapes me, how it can be, that paying for subscriptions works but buying CSC doesn&;t!?

My bet is that a subscription is already saved. It's automatic. If you went into PayPal and cancelled the link between paying Paypal and Subeta (there's like a subscription link page), and tried to buy it again, it wouldn't work.

S-F
[flower=saturnine][tot=Saturnine]

Dec 12, 2023 2 years ago
Cantarella
is a Time Lord
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Cantarella

Quote by Bren
Being outside the US I exclusively used PayPal until this happened. I finally figured out I could use Apple Pay and that’s what I’ve been using since. I’m one of the lucky ones that I was able to sort out something that worked for me!

HOW!? I would like to try google pay, but I just need to know how. How do you do the apple pay?

Still no update. Is there still anyone from the admins reading? How is the progress with paypal?

Everybody is dreaming.... and so am I.... Forever looking for (sell me!) [Item=Once In A New Moon Mark] and [Item=Limited Edition Celestial Monarch Figurine] and [Item=White Fluffy Head Sprouts] and [Item=Notice Me Senpai Flush]

Dec 12, 2023 2 years ago
NEVER feed
BoaConstrictor
after midnight!!
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SapphireSeasGoddess

No, I only activated a subscription not quite a month ago! ... it wasn't my first time, though...

Dec 12, 2023 2 years ago
Bren
is a survivor
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ArcAngelica

This is the process for me:

Quote by Bren
(also - just fyi)
Ok- I just walked myself through it.
So under the Cash Shop tab (above) click ‘Buy CSC’ in the drop down menu.
On that screen click the amount you want to purchase.
Give that screen a moment to load (I don’t know why but the Apple Pay option doesn’t load right away but the credit card part does so just wait for it; It might be searching to see if Apple Pay is set up on your device?)
Anyway, for me it shows at the very top.
I’m on my iPad and once I click Apple Pay it takes me through the steps to pay with it.
Hope this helps!

Here’s the full post: https://subeta.net/forums.php/gotopost/66859611

Also:

Quote by Bren
Are you set up to use Apple Pay?
I’m thinking the page was checking for Apple Pay on my device… it didn’t show up right away; it took a good 10 seconds after the credit card option showed (on iPad). It came up a lot faster on my iPhone though.
I don’t have my windows laptop at home- it’s at work so I can’t check on a non-Apple device, sorry! 😔

It’s post if you want to read to get the context of the conversation.

Hope this helps!

Name tag by Cyroris Not all those who wander are lost ~ JRR Tolkien

Dec 13, 2023 2 years ago
The Helper
Mara
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Meridia

Absolutely gutted! I saw some extremely rare CSC items that have been in my wishlist for YEARS, but buying with Paypal just doesn’t work! If Subeta starts running into some financial problems, I’m blaming Paypal ☹️

Need Crystal Shop items, but don't have the time or patience? https://subeta.net/forums.php/read/927829/Selling-Recycle-Points-Crystals-and-Crystal-Shop-Items">I've got you! I sell items at their flat Crystal price AND I happily do trades!

Dec 13, 2023 2 years ago
Cantarella
is a Time Lord
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Cantarella

Thank you. I've got now google pay but it won't show me the google pay button. I only have always the card and the US account button. It is so freaking frustrating. My subscribtions went throu, but nothing other.

OHHH! NOW I have the button!

@ everyone who wants to pay with paypal. I have connected my paypal account with google pay. And ONLY my paypal account. So i can still pay throu paypal.

So it works with Google pay and Apple pay.

Everybody is dreaming.... and so am I.... Forever looking for (sell me!) [Item=Once In A New Moon Mark] and [Item=Limited Edition Celestial Monarch Figurine] and [Item=White Fluffy Head Sprouts] and [Item=Notice Me Senpai Flush]

Dec 13, 2023 2 years ago
The Helper
Mara
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Meridia

I tried to set up my Paypal through Google Pay. Unfortunately, this doesn’t seem to be an option for Canadians, for some reason ☹️ But I thank you for your help! I’m sure this will work perfectly for others!

Need Crystal Shop items, but don't have the time or patience? https://subeta.net/forums.php/read/927829/Selling-Recycle-Points-Crystals-and-Crystal-Shop-Items">I've got you! I sell items at their flat Crystal price AND I happily do trades!

Dec 14, 2023 2 years ago
Bren
is a survivor
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ArcAngelica

Glad you could get it to work for you! 🎉 The buttons do seem to load slower than the other stuff on the page!

Name tag by Cyroris Not all those who wander are lost ~ JRR Tolkien

Dec 20, 2023 2 years ago
Khaiya
vs. Evil
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Okay yeah I just ran into this, and I am annoyed. I spent all my CSC I was up pretty high but the CW sale and the Pawnshop sale wiped me out, I have a fairly steady income from my CW's but yeah can't get PayPal to work...I am going to have to set up a direct pay or something..=_=;

We are the ones who remember, the ones who see what was, and is, and will be. Me~

Dec 23, 2023 2 years ago
Bliss
will always bounce back
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I can't buy csc either and I use stripe


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Dec 23, 2023 2 years ago
Shaifu
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Goom

Happy 3-month anniversary y'all <3

[img align=center]https://i.imgur.com/5ujwEfy.png[/img]

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Dec 31, 2023 2 years ago
NEVER feed
BoaConstrictor
after midnight!!
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SapphireSeasGoddess

Quote by Bliss
I can&;t buy csc either and I use stripe
Oh, wow, interesting...

edit January 22: Still a problem. I tried buying CSC, neverending loading circle. I clicked the "new other way" and landed on Kumos! I tried logging in with my regular combo and to my greatest surprise that worked (no new credentials necessary) - I got the 500 CSC and went to buy more, but, as expected, there are only credit card options.

Like we have said before, nobody is going to pay € 80 or how much it costs now for a creditcard in order to only buy CSC. Just like I refuse to pay € 100 or whatever to use the motorway once a year, when I don't usually need it at all.

Please, for the site's sake as well get paypal working again!

... and, btw., costs can't be the factor, because the vendor also has to pay a fee, if people use cards, that's why they (esp. small shops) don't like or completely refuse them.

Jan 23, 2024 2 years ago
Shaifu
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Goom

Aww, I missed my monthly post by a day :( Anyways, applause for month 4!

I would like a honest answer, is this issue being worked on at all? After 4 months it feels that this problem has a very very low priority (with project kumos being worked on) and that there are hopes that the users will eventually switch to credit card payment.

I've missed so much content and opportunities on this site already (Black Friday Sale, Pawn Shop, A LOT of slotting on CW's) that I am just frustrated. Please give us an update.

[img align=center]https://i.imgur.com/5ujwEfy.png[/img]

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