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Oct 17, 2021 4 years ago
Taarna
is made of stardust
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Kamisama

How long is this going to go on? Constantly getting logged out of the "new" subeta, not being able to log back in without constant refreshing only to go through the same shit again within half an hour. And Morostide just around the corner will only serve to frustrate more players.

Oct 17, 2021 4 years ago
youngexplorer
can’t believe it’s vegan
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Beau Alex

yesh, it is a problem for me too, also.

Oct 19, 2021 4 years ago
Bliss
will always bounce back
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I can’t log in either. It keeps going around in circles and I keep getting logged out as well


🌹 Beloved Brother 1989-2018 (10/17 - 02/19)
Grammy 1937-2021 (11/14-10/28) 👼

Oct 19, 2021 4 years ago
Rogue
needs to get lost
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Yeah, I can't get new Subeta to load either. Not the wardrobe, CWs, login page. Nothing. Been like this for at least 15min.

✦✦ ✦✦

CW ShopsP ShopMore CWs

Oct 19, 2021 4 years ago
_blackwolf_2009_
is a billionaire
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Qahnaarin

Can't really view forums either! I had to hard refresh on this one just to get it to work.

[kiss=blackwolf_2009] [dance=blackwolf_2009] [egg=blackwolf_2009] [TP=blackwolf_2009]

Oct 19, 2021 4 years ago
Darkrai
is magical
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Sucre

Having this issue :')

Everything had been working for me until this evening...forums were loading slowly and the wardrobe Skins page didn't want to open, so I clicked the Log In button which sometimes kicks things into gear but now no forums or any part of the wardrobe will open, New Subeta isn't showing me as logged in, and trying to log in doesn't work :) [edit] Making a post did cause this thread to load, but I'm still struggling to load others or log into New Subeta

Oct 19, 2021 4 years ago
Tinkerbabe
has a massive family
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Blockhead

I cannot log out and then back in to Subeta so I am unable to see any forum posts. I usually logout & login when I first open Subeta in order to read any forums. Otherwise I just keep getting the rotating loading bars and I cannot go to my wardrobe without doing that either. I do not know if this will post to this error page but hopefully it will be fixed before the event starts tomorrow. ;(

 Calendar days are closer than they appear!  [item=mocking clock]   
Oct 19, 2021 4 years ago Official
Keith
is sweet
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Eradication

Ugh, a fix is going out for this now.

We've been preparing for Morostide and the rest of the year (and an influx of Neopets users who don't want a silly NFT cash grab) and so put something called a "throttle" on the API to prevent cheaters. It only takes x requests per second from an IP and blocks any extra requests for just a few seconds.

Unfortunately due to some other changes I made in the last two weeks (systems that allow us to auto scale to meet exactly the demand we have at the time) make it so that the servers thinks all requests are coming from the same IP (our load balancer) and... blocked all of us. I love computers!

A fix is going out now, but the good news is (and I'll make a larger site update about this tomorrow) we're very prepared 😭

💖 ✨ 🤗

Oct 19, 2021 4 years ago
Taarna
is made of stardust
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Kamisama

Thank you for fixing this.

Oct 19, 2021 4 years ago
Tinkerbabe
has a massive family
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Blockhead

Thank you so much for fixing this! Logging in and out is the only way I can read the forums or use my Wardrobe. Hugs!

 Calendar days are closer than they appear!  [item=mocking clock]   
Oct 19, 2021 4 years ago
Bliss
will always bounce back
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Thank you for fixing this!


🌹 Beloved Brother 1989-2018 (10/17 - 02/19)
Grammy 1937-2021 (11/14-10/28) 👼

Oct 19, 2021 4 years ago
Valasca
is a lovebug
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Sir Earendil

Thank you so much! :)

Oct 20, 2021 4 years ago
Dreamcrystal
is a mirage
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So it wouldn't let me log in either until I changed my password and was logged out. Once I relogged in the "New Subeta" site automatically logged in pretty much

♯ ♪♫ ♯

Oct 21, 2021 4 years ago
cosmos
is synthetic
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good to hear this is being fixed hopefully! im having the same issue haha

Oct 21, 2021 4 years ago
meiChan
is the pumpkin king!
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Yup me too...

[tot=meiChan]

Oct 21, 2021 4 years ago
Pseudonym
is wicked but sweet
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Califia

I'm really sick of this. It's like ESO.

[font=emmett]Love yourself

You deserve it[/font]
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Oct 21, 2021 4 years ago
Tinkerbabe
has a massive family
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Blockhead

I am having issues with logging out and back in which I have to do in order to see anything in the wardrobe or in the forums. Neither of those will load for me unless I log out and back in. But all it is doing now is letting me click logout and to the login screen but then it either gives me an error page, a server error page or just keeps trying to load. I can come back in game on a different saved page but it still will not allow me use of the wardrobe nor many of the forums. This one worked just now however. edit: Of course now that I posted this, it started working again. Thank you.

 Calendar days are closer than they appear!  [item=mocking clock]   
Oct 21, 2021 4 years ago
dragonrider88
has a dragon
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Kwixis

I am constantly being logged out of the new subeta. Not sure why, but it's frustrating when I come to the forums, the thread won't load, only to find I'm logged out of the new one AGAIN.

Do not meddle in the affairs of dragons for you are crunchy and taste good with ketchup!

Oct 21, 2021 4 years ago
Skynix
is bitter
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Same issue as . It's getting really annoying

I have an ERR0R in my soul...

Oct 21, 2021 4 years ago
red5luke
needs a vacation!
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MurdocIsGod

Glad another fix is coming. ('m a little sick of always logging out of old Subeta and logging back into old Subeta just to access the forums and wardrobe, because new Subeta doesn't recognize my username/password. As long as it's still being worked on, I won't complain.


[flower=red5luke]
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