Replies

Jul 12, 2020 5 years ago
Evy
will survive
User Avatar
Winnie

Yeah, but I would also need to apply for one of those at my bank, so it doesn't really matter if it's a regular visa or a prepaid one, point is I don't have either, and would need to get one just for subeta...

It asks for a CVV code, and debit cards here don't have those, only credit cards. I'm checking my bank, and I might apply for a visa card alltogether, even though it would be kind of silly to get one just for subeta :P

Jul 12, 2020 5 years ago
JackyMedan
is a spooky scary skeleton
User Avatar
Illyusha

I really like this and would be very interested in getting one of these subscribtion BUT I'm very disappointed that paypal isn't offered as a payment option at all for these, I've read the replies to other people mentioning they don't have a credit card, and it's cool that some debit cards apparently work as well, but I've already looked into this before (while being frustrated that I couldn't get the stripe-only bonus item for this very reason) and my dutch ING debit card (maestro, not visa) doesn't have a CVV number on it. so I cannot use my debit card for this and I don't want to get a credit card (or a prepaid credit card for that matter) because I would have no other use for it besides this. I already have a paypal which works fine for every other international/online payment I have to make..

I'd really appreciate it if you could reconsider not including paypal as an option. especially since this is now the only way of getting the special bonus items (and a bunch of other perks) basically as it is right now I either can't get a subscription or I have to commit to whole new payment method that I'm personally not comfortable using and have no other need for.

Jul 12, 2020 5 years ago
Demoness
will put a spell on you
User Avatar
Seiun

@ jKat Im from NZ and the 15$ plan cost me $24NZD

The item gets given to you upon sign up, no matter when in the month you Sub

Jul 12, 2020 5 years ago
far
is a gold digger
User Avatar
Fartsie

Seems like a lot of thoughts went into making this and that's good.

Unfortunately after years of putting up with issues and an unstable platform, I cannot see myself putting money in the site anymore. There aren't any perks for me in there either. I'm also afraid that even if I give my dollars to the site, my voice and my fears will not be listened to, in favour of keeping silence. There has been a lack of communcation recently, and it's just sad. Hopefully, this new thing can get the site afloat for a while still. [edit]

This isn't a callout. It's just a summary of the last few months. I have choosen nothing but patience. Patience turned into nonchalance. If things are changing, that's good - that's great. But yes, there was a lack of communication at some point / unclear information (or scattered at different places). If this is being worked on now, that's good and I'm glad the site is moving forward. Let's not presume and put words into my mouth either.

[font=arial]But you don't belong to the shadows[/font]

Jul 12, 2020 5 years ago
Elementary, my dear
Written
User Avatar

Ah, not in the US, got it.

Personally I'm hoping that they bring back the PayPal option because I think that would solve some of the problems users would have with not having credit cards or not having a zip code.

And I just feel more comfortable linking to my PayPal than my card anyway.

The past is written, but the future is left for us to write. ~ Picard

Jul 12, 2020 5 years ago
SpiritedLass
is made of stardust
User Avatar

If I were to participate I wouldn't want to get months ahead of myself, would need to be a paid out monthly. It would not help to receive 6 months of CSC all at once. If one signs up for say 6 months to try it out would payment be monthly or is the full amount taken all at once? Still have 4 months on my God Medal would the Gold Medal from subscription be added to that amount?

The Resort or Living La Veta Loca
Give a flower!

Jul 12, 2020 5 years ago
Demoness
will put a spell on you
User Avatar
Seiun

GA time stacks so if you subbed to the new subscription you would get that gold time on top of what time you already have left

Jul 12, 2020 5 years ago Official
Keith
is sweet
User Avatar
Eradication

This is the first version of these, and we intend to offer additional payment options (like paypal!) after we've launched and ironed out the issues with this first payment system.

💖 ✨ 🤗

Jul 12, 2020 5 years ago
Bird
User Avatar
Suburban

Oh dang. This is exciting! I've been a user for years, and honestly never subscribed before, but makes me want to for the first time. Talk about a good bang for your buck. So many perks and this seems like such a better value than just buying CSC.

Hats off to you this is kinda awesome. Looking forward to the "soon to come" and other things in Subeta's future.

Jul 12, 2020 5 years ago
JackyMedan
is a spooky scary skeleton
User Avatar
Illyusha

I'm very glad to hear that, I was worried this would remain the only payment option. I currently still have a little under 2 months left of regular gold account anyway, so I'll wait and see how this pans out and maybe get one when new payment options get added :)

Jul 12, 2020 5 years ago
Keith
is sweet
User Avatar
Eradication

I think you've chosen to see a lack of communication, and that's fine. I think once someone hits the end of the road, that's totally fine.

However, we've made an effort in the last few months to be extra communicative and have been tackling issues on the site at record pace. We've got the discord set up for users to communicate in real time, and have been setting up new methods of communication like the wardrobe bug forum, that has pushed us to fix bugs much faster.

I listed out the things we are doing to improve the site, and our future plans, as the first response to this post. In complete honesty, it's hard to see with you posting in a thread where the owner of the site is responding to posts seconds later, with a plan for moving the site forward, and paragraphs about how we came to this choice and how we hope it moves us forward about a lack of communication.

💖 ✨ 🤗

Jul 12, 2020 5 years ago
SpiritedLass
is made of stardust
User Avatar

If I were to participate I wouldn't want to get months ahead of myself, would need to be a paid out monthly. It would not help to receive 6 months of CSC all at once. If one signs up for say 6 months to try it out would payment be monthly or is the full amount taken all at once? Still have 4 months on my God Medal would the Gold Medal from subscription be added to that amount?

The Resort or Living La Veta Loca
Give a flower!

Jul 12, 2020 5 years ago Official
Keith
is sweet
User Avatar
Eradication

If you have an existing subscription (these are completely different systems) you can:

  • Cancel your existing subscription and file a ticket, I'm working with the staff now on a policy for users who've had long running subscriptions and getting the gold accounts turned to cash shop credits (sorry, we cannot give a refund)

You can subscribe to the new subscriptions at any time, with one of the old subscriptions or not. If you signed up today the gold account time would be added to your existing time.

💖 ✨ 🤗

Jul 12, 2020 5 years ago
Evy
will survive
User Avatar
Winnie

Quote by keith
This is the first version of these, and we intend to offer additional payment options (like paypal!) after we&;ve launched and ironed out the issues with this first payment system.

Ooh, a paypal option to subscribe would be great. I'll probably wait before getting a visa card then. I still don't quite get what subscribing would mean to my current GA though? I have 2 months left on my current one, so if I would subscribe, I would have to subscribe every month in order to get the special item every month, but I would always have 2 months extra of GA, which would't serve a purpose anymore if you subscribe monthly?

Jul 12, 2020 5 years ago
SpiritedLass
is made of stardust
User Avatar

Just tried again starting from the news page and clicked into subscribe and save, picked plan and nothing happens. Can not input info as it just doesn't take it for some reason.

The Resort or Living La Veta Loca
Give a flower!

Jul 12, 2020 5 years ago
wyrm
is made of stardust
User Avatar

im glad pet creators aren't being ignored, but... i literally could not care less about (custom) wearables so there isn't much encouraging me to buy any of the tiers right now. especially given the issues the site keeps having, and the state of pets in general.

i appreciate the increased communication in general, and i do hope this increases revenue. i just can't justify any of it coming from me right now.

Jul 12, 2020 5 years ago
Kabbalah
is cryptic
User Avatar
Veiko

Quote by Keith

These subscriptions are a first step to a more major cash shop overhaul, which will include reduced prices on custom wearables (both submitting and purchasing) and reducing the price of individual items or making them part of monthly packages.

When can the CW submission and purchasing price reductions be expected? I'm sure I'm not the only artist who'd rather wait until after costs are lowered to start slotting for new items.

Jul 12, 2020 5 years ago
SpiritedLass
is made of stardust
User Avatar

Sorry, no I do not have a subscription. When I tried again to log in to this new plan I get a host error.

The Resort or Living La Veta Loca
Give a flower!

Jul 12, 2020 5 years ago
Riu
will always find their way
User Avatar
Icey

How about for those who just re-subbed? I just re-subbed today automatically and subbed to the new one. I'm not complaining or anything. I don't mind having to have subbed twice but someone might get upset over it. I know I could've waited but I didn't want too haha.

Jul 12, 2020 5 years ago Official
Keith
is sweet
User Avatar
Eradication

Basically! Each tier of these subscriptions come with 30 days of GA, so they get added to your existing time, and you'd basically have +2 months forever. I'm chatting with the team about some solutions here (maybe a one time GA=>CSC payout option) but we haven't landed on anything exactly yet (it's sunday)

That sounds like a bug - can you make a thread in the bugs forum, with screenshots or anything else that might be useful? Thank you!

There are a lot of steps before we are ready to lower prices (start the user led CW council, make a list of recommendations and changes to the system, outline levels of priority and where price changes would come in) but we're kicking off the process tomorrow 🤞🏼

💖 ✨ 🤗

Please log in to reply to this topic.