I hate being sad. =( We care so much about Subeta that when we feel something bad is happening, naturally, we want to help in making everything better.

Of course, no one has come forward with any groundbreaking revelation as to what it is or what it means. It's like we have to find some of the oldest users and see if they spill the beans. x.x

artsale and # buysellcw for sure, but I believe # tsrestock, # sbqrs and # hustlercs too!

[edit] OH YES and pings dont work at all in the HA subforum, for some reason

newcw and # wearable are some people would love to ping there

TSRestock for sure is a problem. I had to subscribe to the thread, speaking of which I sometimes don't get subscription pings either.

For the HA forums, only group pings didn't work!

[edit] Thank you!

YES, IT WORKED. :D People have literally been complaining about the ping groups not working correctly in the HA forum for the past three to four months, and you just fixed them. Thank you! (I tested them out once I saw your post, haha.)

THANK YOU. Seriously, I just tried editing my head shot before I looked at this thread, and I was so happy it worked! I really appreciate even the "little" bugs like that being taken care of ^X^

I'm going to be a bitch about this, but WHY the hell do things finally get fixed only when a large chunk of users comment on threads similar to this? It's always cyclic and all it does it placate us for a few months before something else goes awry.

Why even have the Bug Report forums if they really aren't even paid attention to. For months the pings have been broken and users reported the issues.

THIS. Might I point out ">This Gem and please note the date.

and literally right after the post, says they still don't work.

[edit]

EVEN BETTER: Image of Posts

Why did it take ten days from the first fix to try to fix it again? AND WAS THEN PROMPTLY FORGOTTEN/IGNORED?!

Just. SHM, Subeta.

I just read this whole thread, and I would just like to express a deep appreciation for 's most upfront confirmation so far that the site is doing ok. For the last three or four months, everytime I typed subeta.net into my browser, I would genuinely be worried that today would be the day it finally just didn't work. Thinking about that would seriously make me nauseous, just thinking about what I've invested financially and emotionally here -- and there are users and staff millions of times more invested. To have these legitimate concerns being ignored and dismissed and even made to feel like a psycho for asking on tumblr.. it's super disheartening and upsetting, especially when the site owner is even like whatever it's not your business. It's kinda all our business, obvs not personal shit but just a general status update. Especially with the shape the site's been in all spring/summer, we deserve to at least be kept in the loop - and I don't mean just pushing shit that doesnt work. Keith basically threw these forums at us, half finished and split for 5weeks. I'm sorry, but idgaf that looked absolutely terrible. Especially if the ping problem really just got fixed right now? We've been dealing with that for like 2 months, and all it took was just being pointed out to the right person at the right time who noticed that it was a numbering issue?! (btw, I am not trying to be ungrateful or disrespectful at all, I'm beyond thrilled) but I guess I just wish .. idk, I'm not even sure how to say it without seeming like a jerk. I have too many feels on the subject I guess, all of which have already been mentioned many times. What it comes down to for me, is that I'll stop coming when there is no longer somewhere to go because I do love it, and even though I can't really justify spending money on it anymore, I probably still will. I don't know if that makes me dumb for still believing that eventually things will turn around, probably does. I hope not, I really do. But that's because I have Stockholm Syndrome in the worst way when it comes to this site, apparently.

And I really appreciated your news post today , I was wondering what was wrong now and I'm glad I didn't have to go stalking staff posts just to try to figure out what was going on as usual. A little more of that, even to say that those group pings should be fixed, would go a long way .. especially since people are starting to give up even trying to ping.

I think this is actually one of the calmest iterations of the same discussion, which I'd argue is a bad thing. It means a lot of us don't give enough of a shit to be mad, or scared; we're just bored and a little sad.

Oh I missed that! I saw the cards change now and assumed that was the change -laughs- glad to hear it'll get at least a few more guesses. I've yet to breech 10 matches and I play it pretty regularly.

The last one I remember not getting a ping for specifically was battle to a suggestion board, that I ended up stumbling into. But it looks like this might be fixed already (sorry, groceries called!), so fingers crossed!

I'm also glad to hear that bug related communications will be on the rise again. I know all about priorities, trust me, as well as trying to stop the world from ending while having to go out of town to run around in the backwoods of middle of nowhere Texas (where a welder was decapitated recently, no less!) and the second I got back into the office I had 9 things pending world destruction. This I get. But when we the users don't see any progress being mentioned by staff members (via news, or announcements) and the things that are important to us... we get frustrated.

I don't think little bug fixes really need to be showcased (spelling errors, the pet leash expiration events working again, etc) but larger things like the entire achievement ordeal, and that group pings will (hopefully) be fixed now-- these are worthy of news updates for sure, and I hope (moving forward) this is something we see more of.

Thank you everyone for posting in this thread. And I really agree with the sentiments expressed by everyone above about how things have been recently. Finding out that Subeta is doing okay financially was all I wanted to hear.

Because I was seriously about to abandon ship.

Any chance of making a monthly summary of fixed bugs, bugfixes-in-progress and minor site changes in the announcements forum? Flight Rising does a very similar thing (Words On The Wind) and I think it's a really great way of keeping people in the loop without clogging things up. A newsletter on the forums, more or less.

It's a bit more work, but I think that would help with the communication issues the site's been having with the users. Plus, if the users know which bugs you're trying to fix, you're more likely to get feedback on said bugs, which will likely end up with the bugs being fixed faster.

As long as things are being fixed here, can I point out the Recycle Beast issue?

[topic not found]

Keith updated the turn-in page months ago, and shortly thereafter tried to fix something and Keith's updates were undone for some reason. There were several threads about it at the time, but it was never addressed again.

I realize it's not a critical bug, but it's relevant to the topic of this thread. That lack of follow-up has been a recurring issue for a long time. It's extremely frustrating as a user to watch as new code is pushed to the live site, bug reports come pouring in, and nothing is addressed for weeks, months, or even years.

Some of the most frustrating examples, just off the top of my head:

-After the image server changes in January, Keith made a thread for reporting broken images, but the majority of the reports went unaddressed for over two months before stepped in to help. This made some parts of the site (like the Blue Building's shop) entirely unusable for months.

-The Alchemist's buggy javascript took just over two years to get fixed.

-Lumineve Trees came out in 2011, but they've always been buggy. The page slows down as you add more ornaments, until it eventually locks up. We're coming up on Luminaire again, and I'm going to straight-up boycott this feature if it's still broken this year.

-And then of course the achievement beta testing bugs that didn't get fixed until after release, and the broken forum group pings, both of which have already been mentioned.

I get that things will sometimes "fall through the cracks," but when these bugs are so well-documented and affect so many players, or when you explicitly ask for help with bug testing, it doesn't make a lot of sense when they go unaddressed for such a long time.

I actually think it's more depressing that subeta is doing okay/well financially and this is all still going on. Seems like the userbase and their concerns are not at all a priority, even when the money is rolling in.