So happy that touched on it and mentioned ! Petsite programming is different and it's a bit weird for others. It's also kind of weird to think that we have virtual items and a virtual universe and it really does seem different because we are not logging invoices or sending automated newsletters (like other real world applications of programming). But, as many of you mentioned, it's not rocket science and Subeta is not writing revolutionary scripts. Point blank, nothing we are doing is going to change programming for eternity, but that does not mean that there isn't an on-boarding process. As genius as the people are that work at Google, Apple, and Microsoft - there are also intense training months to bring them up to speed on where each company is programming wise. Of course, Subeta is not as complex as Google or Apple, but we do have our ways of going about things. Thinking of my own time (and a lot of people laughed at it initially) - I started fixing little spelling errors and bugs around the site for a month or two before I wrote a script that went live. Fixing spelling errors or little bugs around on the site is an opportunity to read random pages on the site and learn how they work, function, and build a stronger understanding of Subeta. Amber is currently on-boarding right now. We might not have a set schedule of SQL 101 like Apple does but we are not as simple as to approach programmers with a wad of cash and a two week deadline saying "Debug and fix all of this!" Amber studied computer science in school. She knows how to program. Metaphorically, she has that programming toolkit. But it is just familiarizing herself with the way that we write queries, build out new features, and support functions. It's not something you learn overnight and it definitely does not take a PhD's level of commitment but it takes some time bring them on and be able to push out effective changes.
Just timed my pet page loading for the hell of it, from clicking to fully loaded 30secs, from clicking to page appearing but not fully loaded, 20secs, 33/33 pets.
And my two cents on the fundraiser: Personally I'd say go for it, even if it's just a... money injection to help or cover the staff if the site goes down for a couple of weeks repair time. I don't use the CS anymore a) there is nothing there I want b) I feel like I'd be paying for entertainment I'm not getting but a fundraiser? Now that's different, that's willingly donating to a site that has openly admitted that in this time of revamps it needs a bit of support, that it's trying it's best but things are tangled up and confusing. I'd donate to a site I love and want to see do well (despite my complaining) but I'm not going to buy something I don't want to see apparently nothing good happening (which is what it looks like from my end).
Temporarily bringing back a day of down time for maintenance (like Flight Rising was doing at midnight or whatever it was, I don't know if that same method would be useful to Subeta but it might be worth entertaining if it is) is preferable to constantly slogging through.
General things like news bulletins. Attempt to fix ping group issue made, waiting on results. etc... A new NPC with crossed fingers...
Even if Subeta had to go down for longer, there could still be ways to 'entertain' the userbase and keep them checking in for updates, maybe if there are enough pets waiting in the wings do a pet-colour release every couple of days or something, to show people there is stuff waiting for them on their return, not just fixed stuff, but NEW SHINY STUFF TOO just waiting to be broken and fixed w
Or an explanation for the Edward... I would literally, no joke, donate to a Subeta fundraiser if that damn item was explained to me on completion.
At this point, I would actually rather the site be down for a month, or six months.
That's almost a scary idea. Because if it's shutdown for the programmers to repair...who is to say no one will up and leave the project, thus permanently leaving the site shutdown?
I've invested a shit ton of money, time and effort into my battle pet over the last year, so to let it all go to waste because of Keith or staff keeping us in the dark would be a kick to the teeth. There is nothing to keep staff from leaving now. There is nothing stopping Keith from shutting the whole kit and kaboodle down because he's tired of it, furthermore. Remember that Agoge Inc does not have a spotless record with regards to keeping its subsidiaries from disappearing on very short notice.
The Subeta ship is taking on water. Patches are applied to the holes, water is bailed out, and we'll tell ourselves, "Oh, we're only in ankle-deep water now! It was knee-deep before. It's getting better!" And maybe it is, but it's still a leaky ship. There are only so many times you can patch a thing before it becomes more patch than original material.
i really am not, but i'm having a really hard time imagining the circumstances that would have me turning down tex-mex (or just regular mex), so count me in. if nothing else comes from all of this, at least we'll have our unofficial east texas meetup 👍
that damn battling though, that's my real anchor in this site. you can bet if they started a gelly war tomorrow, i'd cancel all my plans. i'll hit my rock bottom some day, but i dont think i'm ready yet. maybe that's easy for me to say, as far from the cap as i am, but we'll see how that bridge fares when i cross it.
i understand the desire to keep things moving forward regardless of the "hard hat area" condition of the site in general, but i just worry when it seems to be taking away from work done elsewhere. i'm only speaking for myself here, but i wouldn't have been too torn up if peka-boo were achievement free (as long as we were told upfront, hey here's what's going on, this is why this is happening, please sit tight) while, say, forums were brought up to code.
obviously no one wants this site to stagnate, but it's still important to consider a balance between "new content" and "finishing projects started"
as is said in these threads time and again, tell us what's going on and we will understand. and again, thank you for doing exactly that in this thread. just as an example, i and every other battler have been itching for a gelatin war since 2013's false start. the BAs told us straight up that it wouldn't be possible until the achievement system was fixed. i wasn't happy with it, but i understood it, and i've been waiting patiently ever since then.
i like to think subeta's a relatively mature audience (with a few admittedly glaring exceptions), we want to work with you guys, and obviously we've got some good degree of patience in our hearts. as has been said many times, the key to a healthy staff/user relationship is maintaining open communication with us. every time one of these threads pops up, comm is great for like a couple months, then it drops right back off into silence. we've gotta stop this cycle, otherwise we'll have another one of these threads in 5 months, tops.
I keep thinking of that sentiment of when you're swimming, and you get worried about the conditions and start having trouble, but if you panic too much you will drown! I think there is a lot of panicking going on here, which WILL lead to terrible feels and loss of confidence in us. I mean, I can see that has already happened, and it's horrible to see. I want nothing more than to have you guys trust us again.
We actually have plans to start a new thing that is very keep-you-in-the-know. A kind of developer blog? So you can see some of what's going on behind the scenes, and the process that is running a website like this! I think that is the kind of thing that could really help you guys connect with us again, as I know we have really lost our old community feel because the site just got a little too big to be able to be able to do that! (Plus, there's a strong feeling of users wanting us to be both professional but also chat with you guys in a colloquial way - it's been a hard balance to achieve, for sure)
Thank you for a more in-depth answer than originally (not that your originally statement/acknowledgement of this board wasn't appreciated, but it came off as a bit more "naw this isn't going to happen, it's complex and stuff"). It is also good to know that is currently in the on-boarding process, and getting accustomed with the site and it's coding.
That said if it isn't actually feasible to have chunks of coding outsourced to be re-programmed, I'm still personally behind (and getting the vibe that I'm not alone here, so if anyone's with me speak up yo) the prospect of the site exploring the prospect of a fundraiser to get things fixed.
Like just stated while the site isn't researching chapter 15, it's not exactly doing well enough to start hiring a programmer or two for permanent positions. A lot of users are also saying that they'd give money to the site but it feels wasted because nothing is ever fixed (yes yes, many of us know all about the wonderful world of bills and expenses but in regards to fun past times and hobbies if the site is given money to pay bills and never improves the desire to give it money decreases).
So what about a fundraiser specifically for getting things fixed. Start with a goal of $1,000 to get pings working. Everyone who donates at least a dollar gets their username mentioned in a video from Keith. Then up it to $2,500 to get pings fixed as well as forum groups, the pet leash alerts working, and all the achievement bugs ironed out. Everyone who donates $10 gets an achievement for donating in subeta's time of need, everyone who donates $20 gets to ask Keith a question (that isn't vulgar, rude, or R+ rated) that he has to answer via video.
Up it again to get the wardrobe fixed + figure out why the pet page lags. Add a few more tiers, donating $100 gets a pet slot (one per person?) and/or to request an item to be released onsite (within reason, restrictions apply)??
Are these things that need to be fixed anyways and eventually will be? Yes. But if the site needs money to keep going and people aren't interested in donating to the site until they do, two birds with one stone. The money raised should be used to cover the programmer's salary to do nothing but specifically get this thing fixed post haste.
Done deal. If it happens I will let you know and we'll figure it out! because yeah basically if there's tex and/or mex involved it basically takes loss of limb or un-changeable appointment for me to turn it down u
Maybe the cap will be raised by then and you'll never have to know the feeling of not being able to beat something, still, and being told it's because you don't have the right godlies. Or of just sitting there picking your nose while half the site catches up to you and then the playing field is 100% level and anything of any importance is achievement based (hello magma god) because well shit 50 people can already get it + 5 or so users have a team of mega pets so one per account, meaning anyone who isn't capped is SOL at ever getting anything they can't personally earn. Which'll only happen by borrowing gods. Because everything is one per account forever now r___r....
Count me in. Just what is so godammned funny about it or what does it represent? Edward Cullen's mutant vampire pussy that wants someone to eat it?
Damn, if a Gelly war begins on the first day of my fall semester, i s2g i will blow up boxes of Jell-o gelatin.
Wanna know more about battling? ❤️ The Official Battle Guide v3.3 ❤️ Need to find books? 🌈 The Book Grind Guide v1.0 🌈
If I never find out, I will still be wondering on my death bed TTATT I wonder if it'll get revamped one day and suddenly make more sense. I mean what kind of thing even IS THAT!? King pea? Thing...
Can I just mention how community enforcing this kind of thing can be? Sure spending $10 in the CS helps the site, but you don't get the feeling of helping, or putting your hand into a group effort.
Oooh when I quoted I was taken to the bottom of the last page, not the first, ahhh I didn't know that had been fixed ;w; oh joyous day.
The only reason, tbh.

Personally speaking - I am not in charge of overseeing the freelancers and I am not sure of the exact limits of their work, but I do know that we have had outside work in areas of game development and layout coding. In terms of outsourcing projects like forums, achievements, etc - those are not unique to Subeta but the applications are unique. We could easily search for an open source forum (there are so many on the internet) and plug it into Subeta. We could even hire someone that could write a brand new one. But at day's end - we'd still need to integrate it with our avatar system, achievements, pings, pets, events, and a million others. That's not something that can outsider can easily do. The issues that we face are not always in the core functions of core features but rather in the ways that the core features interact with each other. If we optimized it so that someone else wrote the core and then we handled the integration, we'd face the same issues that we do, without the intimate knowledge of the core functions (as someone else wrote them)
I'd imagine that there core features are something that we always want to have full ownership (in the sense of seeing it from start to finish), expertise, and knowledge of
As for the fundraiser - it's an interesting idea but it isn't really a viable option. We don't think of bugs and errors in the sense of time and we do not put a dollar amount to them. In theory, it is a great idea to organize and manage issues by saying that it will cost X hours or X amount of work and then allocate resources accordingly, but we've seen in the past that such a system doesn't always work out. Sometimes when I work for 8 hours, I program the world, and then other times it's as if I did nothing because a bug took me off course and what should have taken an hour turned out to be three with debugging and fixing problems. If we could say that achievements would cost $6000 to fix, flat and not subject to changes - maybe we'd consider alternatives. Financial support as of right now, and likely throughout the future, is best directed through purchasing CSC
And, of course, that is not saying "we are doing poorly, there are a lot of bugs, so buy more CSC!!" at all. It's just that Subeta requires a certain amount of money to run every month. That number is relatively the same throughout the year - in a way, it is fixed (for the purpose of explaining this). Whether we have the site running at full speed, running with bugs, or offline with the beach photo - the bills will need to be paid in the same amount. As a player, or even a consumer of a product, it's hard to think of the longer term stability when there are issues at hand. It makes no sense to spend money on something that is bad at the moment. There is not one person on staff that is not aware of that concept and that there are users that feel that way. And the reverse is true as well. When the site is running very well and everyone is happy - there is confidence and happiness in spending a few extra dollars. Subeta has been fortunate enough to maintain balance over the years and through the rough financial crisis but that is not to say we are entirely happy with our performance (as no business really ever is). I think it is safe and clear to say that the best future state of Subeta is one that runs without critical errors or downtime, produces great and fun new content, and makes enough to cover the fixed costs, and even have a little extra to cushion for growth opportunities (and for the unexpected)
We don't want to think of $5 right now as $5 for right now. We want to think of it as a $1 for this month and a $1 for the next four months because we are still going to be around in four months. Going back to fundraising - we do not want to rally and promise that for $2,000, or however much, all of these issues will be gone. There is no criticality in the sense that we need a set amount of money to get us out of a hole. We're just experiencing a point in time where we are having more issues than normal. Financial support, and purchasing CSC, shouldn't be for a specific cause as much as it should be for Subeta in its entirety
We will fix these issues and we will move on to continue to create new features. Some of those will have issues. Some of those will have frustrating bugs and issues that are so obvious when they are happening but were impossible to predict. There's no doubt that we will face those. But we will continue to work to minimize those, fix them when they pop up, and move on to new features. There's a long term aspect to staff's work and to Subeta - we've been around for nine years - and we will never have a shortage of perseverance
Okay who sneezed?

All jokes aside (I think that was my end anyway XD), I can understand there's no real way to put a price tag on it, I wish I could figure out just what it is I want from the site right now... other than a way to magically turn this stagnant csc into real cash cough... because honestly, if I could see something I wanted to buy with CSC, I would probably be doing it. All the things I've considered have been suggested, often more than once, either the opportunity hasn't arrived for staff, it's been poo-pooed or not executed in a way I'd have personally liked (e.g. the military garb from the Major that's all wrinkly? And cheap as chips anyway... Any modern military CS items though... I'd snap up so damn fast... And there is demand for more MIL stuff, not just clothing, but items too ;) weapons yes/yes wink wonk).
- Actually, I really don't think this thread is panic related at all. It's one of the most mature threads regarding our confidence and sentiment of Subeta's current state that I have ever seen. There are a lot of familiar faces on this thread, and everyone is sharing very similar opinions on things. We're frustrated and tired that so MANY features at once aren't working, and have been broken for way longer than is acceptable.
Just a heads up — I haven’t been able to read this entire board yet. I’m still catching up on quite a few things (I took a few days off to travel back to the states).
I know mentioned (and I think?), I’ve been helping out with programming. I’m currently fixing little bugs around the site and fixing links where they don’t match up or images are broken. Something I just fixed like five minutes ago was the head shots in your forum preferences.
oh god. Some background of my skills — I’ve spent the past six months interning in Israel at two different startups in programming and before that I did 2 years in college studying Computer Science. At my first internship, I spent the time learning AngularJS (a framework for Javascript) working on an interface for a third party website (sup fxstreet). My second internship was spent building a web application (with javascript, some java, and a whole lot of APIs from google and open source stuff) that was a map monitoring air pollution. Both internships, while they both required Javascript, were vastly different things.
That’s how it is for working for anything you aren’t used to. Programming can do so many different things that when you go to work for a new place you seriously are lost at first. Like I said, I’ve been starting out with small things to get familiar with the system Subeta uses. I’m most familiar with Javascript and Subeta is sort of a mixture of it with PHP. The way some things are set up aren’t necessarily how I would do it (because I have a different background from the other programmers on site).
I can tell you guys some of the code is very old and I can understand the frustrations Keith, Mike, Grace have had. My goal is to be able to help them with the bigger things soon.
It really hurts me that Subeta isn’t the best it could be. I, along with the rest of staff, have put so many hours into Subeta. I was recently staying with on my way back from Israel and we spent the entire week I was with her working on Peka-boo. I sat there fixing small bugs, fixing item rarities (so many items guys), and doing anything I could to help her out.
That's all understandable. It is. I didn't actually mean like the cost of the fundraiser would go to fund the fixing of something, but just that... if we hit this the only thing we'll focus on is getting this fixed (and the money would hopefully go to paying said people while it's getting fixed) y'know?
It could also be something more along the lines of a, what are they.. pledgedrives I think?
I mean I know staff would like things to be fixed as much as we do, since if subeta dies we're just out a hobby/whatever money we put into the site... staff are out of jobs, which is a far worse place to be. It's just a matter of frustration, on both ends don't get me wrong, that things just don't.. work. I fight this beast at work constantly (you'd think inputting information into a system then getting said information to generate automatically onto a piece of paper would be easy, but it's not). It's just frustraiting at this point, to see more and more (albiet wonderfully done) art and CS art coming out, but at the same time.. pings don't even work.
Omg wishlists do that. That's another thing that DRIVES ME INSANE OMFG. If you open a new tab via wishlists, the links/borders/text go all crazy. It drives me insane.
Ahem.
I get the original concept, to get a more even playing field than just 2 super pets that's two times stronger than every other pet (fun fact, they still are!), but we've gto a growing number of capped pets and I think it's time for it to be upped or killed.
Or renaming pet's should just take you to your specific pet's options page (like creation takes you to a Congrats you've made whatshisface!, page) instead of having it reload your entire pet page in mass. I made a suggestion board for this once, and it was ignored B|.
Everything else I don't care about really as it doesn't directly effect me. If these things were squared away I'd have no remorse or guilt over giving subeta my money.
.. actually I lied 4. reflection hard mode needs more guesses. I need those books before I die.
This. I don't think we're panic'd. I think we're jaded and just so damn tired of hoping that maybe someday this site that we've spent years on will become functional. Sometimes I long for the old days, we didn't have some of the features and things we have now - but at least I could come on and spend hours and hours playing and doing things and chatting and loving it without getting upset/angry/annoyed/frustrated/sad.
Its like a long term relationship with someone when you live together and it starts going south. You know there probably something better out there, but you live together. You have history. And it is just so daunting to drop something you know, you've worked on, to start over.
We're not panic'd. We're just sad.
[Center][Url=https://www.youtube.com/user/ShutupandLetsPlay4]Shut up & Lets Play! Youtube Channel[/url][/center]
[quote=3. Pings. I have a short attention span and I easily forget everything. I require pings for existing. I need them back. I also need forum groups back if they're not already (they might be).[/quote]
What are all of the problems with pings? I've seen them referenced quite a bit as having issues but I haven't found a definitive source to the issues (I've only recently started to look into forum-related issues)
I know that there were issues pinging from the OP and that is now functional and fixed.
Amber and I also just pushed out changes that should stop the pesky "you cannot double post" error. Please let me know if you continue to experience those issues
We'll also likely make a larger announcement or news post about the changes that we've updated this week
A lot of times the group pings don't go through. Sometimes I get them, but it seems like I rarely get them from the bigger groups (battle, token shop, CS hustler, a few of the CW groups). Individual pings work just find, but group pings don't work more often than they work.
I'm totally distracted by work on other tabs to try to list more things, but one of the glaring issues we were/are having with pings, besides not being able to ping on the OP, was the ability to edit pings in. It happened especially with large groups, we'd try to edit it in, we'd press the save button, and the edit wouldn't "go through". The ping would, but then if people multiclicked, there goes 9827348929 pings ._.
Also some groups wouldn't ping on the original posts even if said original posts weren't the first of a topic. Then people would try the edit, nothing would happen upon clicking save, they mass clicked, etc. Happens/happened a lot with artsale and buysellcw. You have to edit the ping in and -believe- it went through, then refresh the tab / close it off.