Various issues around site



Hi, everyone! I just want to take a moment to thank you all for your patience while we deal with the various issues happening around site. We know you’ve all been looking forward to Morostide and the issues are making it very hard to properly enjoy it. Please keep reporting issues you’re experiencing around site, we have staff keeping an eye on the forums and shoutout box to see where people are having issues.
October 16, 2017, 9:01 pm by ButterflyFlower
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thx for the update - it is difficult to do quests due to lagging and I still am getting 504 ERROR blah, blah, blah messages throughout the day today - I couldn't autoprice my shop yesterday nor could I keep up my steak with the BathHouse :( I finally just now got back on here to autoprice... hope it gets fixed soon cuz of ToT and Pumpkin Patch stuff...Thx for keeping on trying to fix it

October 16, 2017, 11:40 am by colorWIRED
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Thank you for your hard work!!!

October 15, 2017, 2:21 pm by Truffula
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most pages loading OK if slowly, but all attempts to trick or treat end up with cloudflare error.

October 15, 2017, 2:16 pm by FaerieIshee
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I totally get why it's laggy, but the difficulty it's causing with quests is pretty frustrating. :( Just when it seems like it's safe to try them without being interrupted, it starts back up.

October 15, 2017, 2:07 pm by Nicole
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Thanks for the update and all your hard work!

Is there any chance that gold accounts will be extended a couple of days because of the lag and downtime? I missed a good chunk of quests Friday night and was not able to autoprice my shop Friday. It took so long for the pricing to go through last night that it was past midnight before it went through too.

October 15, 2017, 2:00 pm by panda_cub29
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it's taking a while to get into Subeta and when in it loads really slowly. Thanks for everything you guys are doing.

October 15, 2017, 12:59 pm by draithypie
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Pretty much can’t use the site all last night and today so far due to lag and gateway errors. Every 20th or so refresh goes through. Hoping for ship-shape when you can!

October 15, 2017, 11:59 am by Ashes
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Don't mind the site being down/laggy. Am very sad at losing my Bathhouse streak though. T~T

October 15, 2017, 6:50 am by Efferd
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Thanks for the update! It's been impossible to play during the evening (which must be afternoon for the majority of the site users), so I mostly just give up and play in the morning. Would be nice if this changed back to normal soon, but tbh I'm quite used to these issues...

October 15, 2017, 6:25 am by Aline
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I sent a ticket over an early tot issue but i'm tempted to just delete all items involved (there are just 4 anyway) (though, i know i shouldn't do it before the ticket is closed...)

October 15, 2017, 2:27 am by BoneCollector
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Blood in the Night is a book i guess?? because its about a story in th eshort discription but you cannot read it to a pet

October 15, 2017, 2:07 am by Amber
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Bugs from bug catching are floaters like the pumpkins, so they're competing with the pumpkins. So they're still working, just it's going to be harder to find them.

October 15, 2017, 1:27 am by MrsLuciel
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Ouch, well its good to see have noticed about that... i just see the common error 504 or the delay response on the wardrobe by the lag in the page... but out of that, i dont catch any error for the moment...i will keep an eye... ¡thanks for concern about that!

October 15, 2017, 12:59 am by RachelLynn
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Bug Catching not showing up!

October 14, 2017, 11:54 pm by Evanesce
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I was going to write an original comment but then I saw that gif from 'The Room' and I was done. XD

You guys are doing amazing. Glad things were tackled so fast!

October 14, 2017, 10:52 pm by Monime
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Morostide is going great! First one I'm actively participating and even though there have been lags etc., things are going well!

Also, glad to know it's not my pc or internet that are rebelling lol

October 14, 2017, 10:27 pm by bulleta
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Site events without lots of lag at the start are just like, not site officially events at all. I already prepare to come on too hot in the beginning

By the way I saw something on my dashboard that left me mortified Member For 10 years, 1 month, 5 days

what the hell you guys where did the time go

October 14, 2017, 9:53 pm by Stiles
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Thank you <3

October 14, 2017, 9:43 pm by teacup132
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I'm getting errors, lags, and more when trying to go to the friends' list :( Thanks for tackling all the issues, it isn't easy but at least the site is up again compared to a few hours ago ;)

October 14, 2017, 9:15 pm by curbdirt
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October 14, 2017, 8:59 pm by Bug
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im the oddest bug

October 14, 2017, 8:58 pm by talisman
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yes bug, hello bug, i found an odd bug for u to look at, it u bug

October 14, 2017, 8:57 pm by LilyValentine
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Appreciate it! I'm still having lag issues but I know y'all are doing your best.

October 14, 2017, 8:55 pm by Bug
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Quote by Weasley
i will play patiently and keep an eye out for odd bugs
hello

October 14, 2017, 8:48 pm by Madeleine
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The first few days of site events are always a doozy for the servers. We've all learned to have patience by now, haha o3o

October 14, 2017, 8:39 pm by NeonDinosaur
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Same here! I thought I just had bad luck!

October 14, 2017, 8:38 pm by NeonDinosaur
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It has been a huge bummer, I haven’t even really been able to ToT people properly because every two clicks for me is a shut down, but it’s kinda ok cuz I gotta work all weekend and don’t have time for subeta anyway x) I hope everything will be fixed by Monday! I can’t wait to grind this Moro <3

October 14, 2017, 8:34 pm by Sekhmet
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I missed Carereaper because of the lag D: various curses

Bug and Amber are doing their best, it's not their fault the site is shit.

However, I'm not going to thank Keith for something that should have been fixed YEARS AGO.

October 14, 2017, 8:27 pm by StarShadow
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Don't know about anybody else but I've gotten nothing but repeat skins I already have with the zapper. I thought last year they said they were going to do something to decrease the chance of repeats. Hope that's coming up. :)

October 14, 2017, 8:17 pm by bonita
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A link to appropriate threads would be useful here.

October 14, 2017, 7:54 pm by Lantern
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I can't stop watching that gif lmao

October 14, 2017, 7:54 pm by Skolletta
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We love you guys. <3 Thanks for all your hard work!

October 14, 2017, 7:45 pm by Straywillow
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Thanks for the update and to all the staff for working so hard!!

October 14, 2017, 7:40 pm by Umbrella
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Thanks for all the hard work. :D

October 14, 2017, 7:28 pm by elka
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me AF eyeballing the server changes like...

hu hu huuuu, thanks for the update!! keep it up!!

October 14, 2017, 7:24 pm by Shikogo
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Well, it's my first morostide and I'm having a blast, and the server issues aren't going to ruin that for me. Y'all are doing a fabulous job. I love you, and I love Subeta <3

October 14, 2017, 7:16 pm by Wickling
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It's okay you guys already do so much! :'D ♥

October 14, 2017, 7:14 pm by Tinkerbell
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Feeling good so far, might even be able to quest. Thanks guys! Favorite holiday :D

October 14, 2017, 7:14 pm by FCoD
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Thanks staff! Happy Morostide. :)

October 14, 2017, 7:12 pm by Lantern
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I BELIEVE IN YOU

October 14, 2017, 7:08 pm by StarShadow
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I understand. I have to go back to work Monday and will be working all day on the 31st so won't be able to take advantage of any decreased times then. So maybe the weekend before that would be nice. :)

October 14, 2017, 7:07 pm by Laurey
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Lol okay I get the frustration, but it's still only like Day 1-2 right now. And they started early as it is, so we actually have 18 full days of the event this year. That's a lot, there will be plenty of time still once things get fixed.

October 14, 2017, 7:04 pm by Amber
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While that's a good idea, we won't do anything like that until the end just because we want the site stable for a bit of time before we encourage more activity.

October 14, 2017, 7:02 pm by StarShadow
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It would be really nice to decrease the wait times for TOT, patch and zapper for the rest of the weekend so we can catch up a bit. Thanks.

October 14, 2017, 7:01 pm by Laurey
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Appreciate all the efforts to keep the site going!

The situation isn't ideal, but I'll take a bit of lag and still being able to do stuff over having the site be completely down for hours on end. Love you staff <3

October 14, 2017, 7:00 pm by arixen
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Thank you and for working so hard and long to get Subeta back up and running smoothly again. All your efforts are very much appreciated. (Gotta love computer care and maintenance - nothing like it for providing the every so often long shift with no sleep.) Please go get some rest and take good care of yourselves as well as the servers.

October 14, 2017, 6:54 pm by Jai
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Honestly, the only thing that really frustrated me was that I was only able to battle Carereaper twice before the site went down. I'm glad it is better now, but I hate having to wait until April for the next Friday the 13th.

October 14, 2017, 6:51 pm by Amber
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Yes please! <3

October 14, 2017, 6:50 pm by Diana_Marie
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Should I file a ticket for my tokens? I tried to exchange them and got a white page with the word error. Then I looked and my tokens are all gone and not in my inventory or credited to my account.

October 14, 2017, 6:49 pm by Ramby
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Thanks for fixng the probs as it really is frustrating having the problems

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