Various issues around site



Hi, everyone! I just want to take a moment to thank you all for your patience while we deal with the various issues happening around site. We know you’ve all been looking forward to Morostide and the issues are making it very hard to properly enjoy it. Please keep reporting issues you’re experiencing around site, we have staff keeping an eye on the forums and shoutout box to see where people are having issues.
October 14, 2017, 6:47 pm by Nellerz
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We all appreciate you subeta staff!

October 14, 2017, 6:45 pm by PUNK
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It's doing much better now, yay! :D

October 14, 2017, 6:43 pm by Damon
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Ah thank you so much! Totally understand! :D Good luck with everything! ❤ -excited-

October 14, 2017, 6:42 pm by Amber
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oh yeah dude, we have plans for like battle challengers and TS goods. I just don't to even touch those things until the site has been stable for a while!

October 14, 2017, 6:42 pm by fizz
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Thank you guys, we know you're doing your best ❤

October 14, 2017, 6:41 pm by Jonquil
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Thank you for letting us know what is going on. I really do appreciate being kept in the know....especially since now I know the lag is not just on my end of things. For once, I did not break something on my computer. Yay!

October 14, 2017, 6:41 pm by Damon
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Sorry for so many pings... ;; when the site calms down some could we please get a TS restock of minion Nip and the monocle?? Please and thank you!

October 14, 2017, 6:36 pm by Arte
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Thanks guys! You rock!

October 14, 2017, 6:35 pm by Damon
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-gives all the candy-

And Bug and other staff too!

Thank you for all your hard work!

October 14, 2017, 6:34 pm by Amber
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Yeah, there seems to be some delay on items. I had the same issue last night with the pumpkin patch, though if you give it a few minutes the site should catch up.

October 14, 2017, 6:34 pm by Marlboro
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Of course during my birthday day lol

October 14, 2017, 6:34 pm by Valiska
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Mostly I'm just frustrated when the Wizard penalises me during questing for taking over one or two minutes to get him his items, when the reason for that is that I can't get the site to load.

October 14, 2017, 6:33 pm by Isilven
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Nobody can blame the servers for not being able to handle the load, or you guys! Make sure you caffeinate or sleep (sleep is better)

October 14, 2017, 6:33 pm by Zay
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Thank you and the rest of the staff members for looking into things and fixing the various issues Thank you for keeping us informed! <3 Like I'm not receiving my tot/pumpkin patch items right away, this was happening last night too.

October 14, 2017, 6:32 pm by Disasters
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I think its perfect you guys started it early because this way (hopefully) the bugs will all be fixed before it normally would've started. That to me is an amazing thing. Its nice to see you guys so active and giving us clear communication! Its amazing!

October 14, 2017, 6:29 pm by Alexy
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The bug i see: Inventory not updating. I just received an item and it don't shows in the inventory. Searching for: Pilot Phug
1 found in your Inventory [But i can't see my derpy phug D:]

October 14, 2017, 6:29 pm by Johnny_673
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Honestly with the event starting this soon there is nothing to complain about Morostide always cause lags and bugs because there are so many new things and so much more users online, we know everything will be fixed Thank you staff <3

October 14, 2017, 6:28 pm by intermission
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❤❤❤

October 14, 2017, 6:27 pm by Doom
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No worries. It might be a bit of a struggle to deal with, but it gets worked out. :)

October 14, 2017, 6:27 pm by nut
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I honestly don't mind the lag nearly as much when I get any info from you guys at all so thank you staff! Super duper thankful for all the extra effort.

October 14, 2017, 6:26 pm by talisman
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thank you loves c: i will play patiently and keep an eye out for odd bugs

October 14, 2017, 6:25 pm by VALHALLA
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Thank you for the update!

October 14, 2017, 6:25 pm by kytten
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Thank you guys SO MUCH for doing what you can, i really appreciate it <3

October 14, 2017, 6:25 pm by SNSD
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Thanks for the update! We appreciate you!

(The errors are keeping me from no-lifing which is totally just what I would do during Morostide, so I mean...)

October 14, 2017, 6:24 pm by Amber
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We have various staff replying to users on our social media accounts too! We're trying to communicate the best we can. We're also trying to keep the status site updated as well.

October 14, 2017, 6:24 pm by Austria
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Thanks for all your hard work, guys... it's frustrating for us, but I know it's frustrating for you too. And remember... for every 20 minutes you stare at your screen... stare at nothing for 20 seconds to give your eyeballs a rest!

October 14, 2017, 6:24 pm by Starfleet
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Thank you for fixing things as they start to mess up. ❤

October 14, 2017, 6:24 pm by frederick
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I figure Morostide started earlier so we could fix the bugs before the holiday kicks in proper, right?

October 14, 2017, 6:23 pm by nut
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STOP. I CAN ONLY LOVE BUG SO MUCH.

October 14, 2017, 6:23 pm by Potion
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Thank you guys for trying to fix the issues, it's pretty annoying but I know you're doing your best.

October 14, 2017, 6:23 pm by nut
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thank you! btw just some feedback: the little update blurb is SO appreciated. Even if it is just hey guys, few mins! or something, it really really helps. I know it isn't something you have to do so I really want to thank you for continuing to keep us in the loop ❤️

October 14, 2017, 6:23 pm by Amber
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Longer? Not likely since we started the holiday early to begin with. We might lower waiting times earlier than usual this year though!

October 14, 2017, 6:22 pm by Disasters
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Really nice seeing you guys are watching this so closely! and Morostide did start pretty early so hopefully the kinks will be worked out soon <3

October 14, 2017, 6:22 pm by Rumi
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Thank you! It wouldn't be an event without some lag :*

October 14, 2017, 6:22 pm by Amber
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finally got some sleep last night! He was up a good 30 hours while Keith and I were doing back-endy things and he was doing what he could front end. IT'S BEEN A WILD 24 HOURS.

October 14, 2017, 6:22 pm by Altruism
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S'ok. Code is a wild beast.

October 14, 2017, 6:21 pm by Muerte
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Patience ? Me ? AAAHAHAHA--- I mean yes, yes I am Doing A Good.

October 14, 2017, 6:21 pm by Aries
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The lag and errors are irritating me as well but the fact that morostide started early makes up for it.

October 14, 2017, 6:21 pm by seephira
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So is it going to last longer since we haven't been able to play?

October 14, 2017, 6:21 pm by Alisialy
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Thank oh for working so hard to fix all the problems! It might interrupt for a few minutes, but you guys get everything running again in under and hour and honestly you are all so amazing!

October 14, 2017, 6:21 pm by Inknote
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I mean the site's never been great with holding up in the beginning parts of favorite events so it's not unexpected at least! Good luck keeping the site together lmao

October 14, 2017, 6:20 pm by DizzyTheBat
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We're so appreciative of what you guys do for us here, so don't stress just because these things happen! Thank you for your hard work!

October 14, 2017, 6:20 pm by Gabe
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Yeah, the lag and constants errors are bugging the s*** out of me but I'd like to say thank you to the SB team for doing their best to fix things!!

October 14, 2017, 6:20 pm by Senti
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Thank you!

October 14, 2017, 6:20 pm by far
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HI LOVE YOU GUYS PLS SLEEP AS WELL

October 14, 2017, 6:20 pm by Skrett
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Thanks for the update! It's always appreciated when websites communicate with users. :)

October 14, 2017, 6:20 pm by Subducting
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aww bless you. thanks for the update!

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