I\'m sure everyone has noticed a few bugs around the site the past few days. Things aren\'t working properly in relation to time (like auto training, or gold accounts expiring, or quests resetting) or any other number of things.
What happened is our development server crashed. This is the server where all of our tools are kept (including all the files that run the cron which makes time tick on Subeta) as well as gives us (the programmers) the ability to edit the site while it\'s live.
The server essentially crashed and burned, one of the hard drives is completely unreachable and had to be replaced. Unfortunately, it took awhile to be replaced, and it meant that we have to do an entire OS reload on that server. We\'ve lost months of work (because our top secret projects are kept on that server, and off the other webservers) between all of the developers, as well as access to those tools I was talking about above.
We\'re going to be spending the weekend trying to get things working. There are two things that we are going to be doing.
1.
Priming our new hosting solution at Rackspace for a move soon. The type of hosting we have at Rackspace should prevent something like this from happening in the future. We\'re also now taking preventive measures to keep our code in multiple (safe!) places to ensure that we don\'t lose tons of work in the future.
We anticipate moving to Rackspace sometime in the next two weeks, which will mean (at most, hopefully!) a day of downtime. Once we are closer to that, I will fill you in on the exact date/time that we intend to switch.
2.
Getting our development server up and running on our existing hosting. Once we\'ve got this all worked out, we should have the cron running again, and be able to make changes to the site. Right now we can, it\'s just complicated and annoying.
SO FOR THE GOOD NEWS, RIGHT?!
We are going to be extending the Masquerade dancing until Monday. At that point, we should have firm control over the situation. And it gives you a few more days to collect those trinkets ;).
As always, thank you guys so much for being patient with us. This is just as frustrating (if not more) for us as it is for you. We ❤ you!
Thank you Keith for the extended Masquerade - thanks to those few extra days i reached all that i wanted :)