Unable to update subscription payment
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I need to update my payment information for my monthly subscription, but clicking on Cash Shop>Subscribe>Options starts to load the page and then it turns completely white. Tried this on my laptop in Firefox and on my iPhone with Safari and got the same outcome.
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Same thing happening for me on Chrome...
Same for me! I also should have had an automatic payment come from my Paypal to Subeta on 02/05, which hasn't happened, so my GA's been disabled. :/ I can see my last auto payments have all happened on the same date, so looks like something's broken.
Hunting for: (It's the only beanbag I need for a full collection!)
Hey everyone, digging in to this today! Should have an update soon.
💖 ✨ 🤗
All right, a little more details! It looks like the package that we use to manage the braintree subscriptions is out of date, and in a way that is breaking the page entirely.
I've sent a support request to them, and I'm going to make the page display an error in the meantime. Hopefully we get a very quick resolution!
💖 ✨ 🤗
Thank you, Keith!
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Looks like I'm not the only one thing
"Even though I may only meet you where heaven and Earth collide, your warm touch and fanged smile bring me comfort. I may burn in hell for loving you, but I would rather burn alive than spend a single day without you. Even if I choose to be alone in this world, I know you're there for me in the Eldritch beyond. In a way your Demonic origins allowed you to sense my pain, and you always find ways to show me you care. Your love is genuine, and for that you shall be my mate. May Artemis guide us"
Thanks! I'm glad to know it wasn't anything on my end regarding the sub not going through!
Hunting for: (It's the only beanbag I need for a full collection!)
Thank you Keith!
Zombie Rrraw
Air Head : Angler : Ant Agony : Barnankles : Blistered Hearts : Brainrot : Bright Bite : Butterfly Bruise : Buzzkill : Clusterflux : Creeping : Cryomorph : Crystalitis : Death Slug : Doom Bloom : Eau De Ceased : Fevermore : Grosseries : Grossfungus : Ikupox : Lobster Face : Lotus : Love Bug : Metalmorphosis : Pinkie Patch : Sickura : The Vapours : Yggdrakill
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Ok, I can stop freaking out about my sub not going through yet. Thank you Keith!
Lilo - Easter 2021 to November 23, 2025
Boomer - d.o.b. unknown to December 22, 2025
Oh thank goodness! Glad I'm not the only one with issues. Hopefully it gets resolved soon! :)
[item=Dappled Unicorn]
[item=Great White Shark]
I was wondering why my account says gold account expiring tomorrow and it didn't automatically update and my payment hasn't been charged.
Hello 🐱 🐶
This explains why mine did not go through today. Thanks for the update.
I didn't hear about any updates, but I was just able to restart my subscription! I was so over those ads lol.
I am also in the expired gold account yet have subscription boat. I never got a notification my golf account was expiring, and I don't want to renew and risk having two subscriptions running at one. Even if something happened, I should still have had a few weeks of gold account banked. If we do need to resubacribe, that's fine. I just want to be sure which way I need to go. Thanks.
collecting 
