Subeta - 11/27 and 11/28 log-in issues

Replies

Nov 28, 2022 3 years ago Official

Star Captain

Hey there, people! I hope you're having a lovely Fireside so far.

Starting last night, some people had issues logging back in, basically getting an error message when trying. Keith figured out what was happening behind the 'something went wrong'; checks for an active pet were all redirecting to one particular pet belonging to a frozen user. The log-in steps couldn't get the type or color data and so the process wouldn't complete. The errant redirect should be fixed now and the code is back to recognizing your pet and finishing the log-in process.

Fireside is not going to be extended, there should be plenty of time still for the bonfire! The Black Friday sale may get an extension but that is not confirmed yet, please watch the front page for an update on that. If you missed your Bath House streak because of this, please file a ticket!

Thank you! I hope you've been able to stay warm or keep cool, depending on your preferences!

- - -
Signature art: Original pencilwork by , digital lineart and coloring by

Nov 28, 2022 3 years ago

✨

it should have been extended for at least a day

Beanie Baby Pricing PM me for information and cost. https://www.facebook.com/groups/538582170337230/

Nov 28, 2022 3 years ago

NEVER feed

after midnight!!

Thank you for the explanation Galaxia.

[Kiss=Trubble] [Flower=Trubble] [ToT=Trubble]

Nov 28, 2022 3 years ago

is feeling knotty

Thanks for keeping us updated. Happy Fireside! :D <3

Visit my shop, Autumn Haven!
my wishlist.
I am blind and play using a screen reader.
ping me if you want my attention.

Nov 28, 2022 3 years ago

just wants to have fun

Thank you sooo much for fixing the problem I was going thru withdraws now I'm happy to be back online

Thank you for buying from my shops
What i sell goes towards minions
so thank you very much :)
3 minions to go[/b]

Nov 28, 2022 3 years ago

is forever on a quest for more pets

Yeah, the extension would be nice, but can I also get an aspirin? And something for my upset stomach? And maybe some pill to get my blood pressure down? Thanks :)

...DAMN WILL BE GIVEN. PLEASE HOLD YOUR BREATH TILL FURTHER NOTICE!

Nov 28, 2022 3 years ago

has a bad feeling about this

THANKS!

I live in MN, and whatever you've heard... It's much worse.

Nov 28, 2022 3 years ago

is made of stardust

Thank you for fixing this! I was freaking out. You have visited the bathhouse 2,311 days in a row! (I did not lose my streak!) <3

Nov 28, 2022 3 years ago

likes the classics

Thanks for fixing the login error. There's only one problem, I was 92 consecutive days jumping in the Bathhouse, but this error came. I went to log in 3 hours ago here, but I couldn't. At almost 30 minutes of midnight I couldn't log in either. What I'm saying is that it's not my mistake and because of that I don't think it's fair to stay with less days at the Bathhouse. I want to pass my 300 day record. Anyway... can you help me?

pixel art by sigulary

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Nov 28, 2022 3 years ago

Oh My Shinwa, we thought

was dead

Quote by Galaxia

checks for an active pet were all redirecting to one particular pet belonging to a frozen user. The log-in steps couldn&;t get the type or color data and so the process wouldn&;t complete. The errant redirect should be fixed now and the code is back to recognizing your pet and finishing the log-in process.

as someone who has no idea about back-end programming, it's so surprising to know that these errors happen because of such complex things. a "simple" login checks all that info. we really always learn something new!

thanks for fixing ^^

[sup]forum image by [/sup]

Nov 28, 2022 3 years ago

has been EXTERMINATED

no worries, Fireside is a quieter holiday compared to the likes of Morostide imo, so even no extension is no big deal. i got everything I've needed at least for Fireside. Few books thankfully to get this time. xD

[flower=Metroid]

Wanna know more about battling? ❤️ The Official Battle Guide v3.3 ❤️ Need to find books? 🌈 The Book Grind Guide v1.0 🌈

Nov 28, 2022 3 years ago

has a dragon

Try a ticket?

[size=6pt][sub][ he/they | aroace/nb ][/sub]

Nov 28, 2022 3 years ago

has ALL of the plushies!

Not that I'm affected but what about bathhouse, ?

[tot=Avel]

Nov 28, 2022 3 years ago

is made of stardust

Programs are hilariously terribly picky sometimes. Glad you guys found the problem.

Never let a single tear be shed, my little woodenhead

Looking for pets with any of the following birthdays:

September 17, 2011 /2016 /2021

Nov 28, 2022 3 years ago Official

Star Captain

Yes, please file a ticket if you missed your bath house streak because of this! I'll be putting that in the post as well.

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Signature art: Original pencilwork by , digital lineart and coloring by

Nov 28, 2022 3 years ago

is a SUPER USER!!!

I didn't think the active pet would be the cause of this.....

Hope everyone logged out can get back in now!!!

[tot=PiplupMagby34]

Nov 28, 2022 3 years ago

is a survivor

Quote by NoLongerHuman

as someone who has no idea about back-end programming, it&;s so surprising to know that these errors happen because of such complex things. a "simple" login checks all that info. we really always learn something new!

It may amuse you to know that in Norway this class of error is known as 'a Kenneth'.

I play irregularly, so it may take me a while to get back to you