I don't understand. I got a something, waited the 5 min rule, went back, shop still full, had 8 more seconds, went back, shop empty "Restocked 12 minutes ago"...wait, what?! But it was JUST full less the 10 seconds ago...I don't get it...Not a big deal, just...I'm not even drunk...whaaat?
Maybe it emptied itself?? can it do that?
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There are 790 people online, all trying to grab something every 5-6 minutes not surprising that the shop emptied all at once. Also sometimes even if a page loads with boxes, they aren't there anymore because between the time it took to render the images, they'd already all been grabbed.
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This post made me realize that there must be hundreds and hundreds of us on that page, desperately looking for gifts... ๐
Yeah, no kidding, I am sure there's a lot of us there, hunting :D But my quiz is not that the shop emptied fast, but why was it full now and 10 seconds later it said "12 minutes ago"...how did they manage 12 minutes in 10 seconds? Magic?! ROFL
The Free Shop is a finicky thing.
How it works: I add in a bunch of items from various places to this one pool of items, generally in the thousands. The shop pulls from that to stock. During peak hours, when there are a lot of users online, the shop sells out quickly because everyone is grabbing something and even if things don't sell out right when it restocks it likely will once everyone's timer ends. During the dead hours like now, unfortunately, the shop doesn't have enough users grabbing things with the timer. This is when I manually have to clear the shop's stock you see when you go to click a box; so if you saw the shop with LOTS of boxes and then all the sudden nothing but it's been like 10 minutes and not many on, it was likely me.
Because I'm human and need sleep, I've cleared the pool the shop is pulling from so for the next few hours nothing will restock until I can get or to see why it's not automatically clearing out the extras in the shop when it hits a certain threshold like I technically shouldn't have to clear it manually but because it's not working correctly at the moment, it lags the site/freezes the shop. I thought we fixed this last year and everything looked fine during my quick glance at the code before opening the shop yesterday.
I'll do a news post later basically describing this again once a programmer has had the chance to fix it to work correctly!
maybe if You can, put a note in that shop ( or in the News post You made went FS opened ) stating this... or people are going to be refreshing for absolutely nothing, other than to cause server strain. and cursing. lol Oh and making a bunch of threads/tickets: Why aint the Free Shop stocking? ๐ข
While I fully support not letting the page overexert itself... you're just going to stop the free shop from working while people in the US sleep?! That really, really sucks for people in other time zones. :c
I am still incredibly grateful for the free shop, and I am in no way suggesting that you let this affect your sleep! Hopefully there can be some solution for the free shop to work without constant monitoring.
This is only for today! I've ping'd Keith and Bug in our staff channels to work on this asap in the morning; once I get up in a few hours I'll start restocking the shop again. It's not going to be like this every night, I refuse. It should be clearing out an extra items over x amount automatically, but it's not for some reason, which is why I've had to manually clear it a few times so the site doesn't explode.
good idea!
Ah, okay! Again, please get as much sleep as you need. <3 No one should have to stay up to keep it working.
I've added a note to the shop, thanks to the suggestion from , and a clever SB user suggested putting it in one of the scode boxes to draw attention. You should see this message now:
[box=#eeffee]Note: Due to a programming issue, the shop is not clearing out automatically after a certain amount of items restock, so to keep the site online without errors/lag, the pool of items the shop pulls from has been cleared until 10am EST (so Amber can sleep a bit). The programming issue will be looked into and hopefully we won't have another night of no items restocking or the site going down![/box]
And now I'm going to sleep for a few hours! <3
beams Staff said I had a good idea. :) Thankies much for the info in the shop and please get all the restful shut-eye You need. :D Peace!
This explains a lot. I kept refreshing the free shop while I was on lunch break and wondered why the shop wouldn't restock. Oh well, I hope the staff will find the solution to this problem soon. Thank you for adding a note to the free shop for now!