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Aug 19, 2021 4 years ago
Cardamom
is the spice of life
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I can post, hurrah! But for the last few days, I can't see any posts within a thread. I just get the swirl of doom saying the website is loading and nothing ever comes of it. I won't be able to see this thread likely when I post it. I'll edit this if I can, but since it doesn't seem to be working for any of the forums, I doubt it.

Aug 20, 2021 4 years ago
EmCee
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Tali

I also cannot read any threads on my phone at all. If I get on my PC, I can click on mentions but otherwise the forums are useless on my phone now.


❤️ | CW Shop | Ping Group | Shared HAs | ❤️

Aug 20, 2021 4 years ago Official
Angelina
is a mirage
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Are you logged in on new.subeta.net? If you aren't, logging in there should fix it!

Aug 21, 2021 4 years ago
Laur
Read Between The Lines
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Apos

This problem has been fixed for me on PC as well, but persists on mobile. Need to log in multiple times a day to continue seeing forums.



Seeking pets with the following birthdays:
May 2, 2018
December 9, 2018

Aug 21, 2021 4 years ago
NEVER feed
Astra
after midnight!!
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I'm also having this problem on mobile, using google chrome. I can only see threads if I clear my cache and log back in. I'm already logged in on new.subeta.net.

✦ Biting for all strains except: Heartburn, Muerte Fuerte, Queasea ✦

Aug 26, 2021 4 years ago
Eitleoidhme
has fire in their soul
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Logging in might fix it but it won't let me log into the new site. It keeps telling me my credentials are invalid. I get the same message whether or not I am still logged into subeta.net And I tried multiple time to be sure I didn't type something wrong.

If I log into subeta.net then I have access to the wardrobe and forums but at some point without any warning they both stop working and the wardrobe if I refresh the page will show me as logged out.

In addition to this problem but related. When I am on the wardrobe and it decides to log me out because I have been logged in too long the Outfits tab will show me 29367 pages of HAs most of which I know are not mine. This only happens when I already had the wardrobe open and it still shows me some stuff. If I refresh the page it shows me logged out. As much as I love seeing other peoples HAs this needs fixed. And whatever causes the site to log us off the new site after an unknown amount of time.

I am never on mobile so I do not know how it may differ. And if it makes a difference I use Firefox on Windows 10.

🌟YAY!!! I finally reached 5000 food items! My ultimate goal is 9000. 🌟
My first Gourmand pet would appreciate anything from this list that looks yummy.
Still need Morostide candy if anyone is trying to eliminate sugar from their pets diet

Aug 26, 2021 4 years ago
Delirium
dances with faeries
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Time Lord

it logs you out after an hour or so...is this a problem that's being looked into?


NeopetsGrundo's Cafe
Discord: deliriumsdaughter

Aug 27, 2021 4 years ago Official
Angelina
is a mirage
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I'm passing this thread along to the programmers so they can give suggestions in the thread or let me know what to suggest beyond just logging into new.subeta.net and clearing cookies and cache.

Aug 27, 2021 4 years ago Official
Keith
is sweet
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Eradication

Quote

In addition to this problem but related. When I am on the wardrobe and it decides to log me out because I have been logged in too long the Outfits tab will show me 29367 pages of HAs most of which I know are not mine. This only happens when I already had the wardrobe open and it still shows me some stuff. If I refresh the page it shows me logged out. As much as I love seeing other peoples HAs this needs fixed. And whatever causes the site to log us off the new site after an unknown amount of time.

Whoops, I will absolutely fix this!

An update on the login problem is -- browsers are really hard :( I'm working to resolve it, and the UAs have been helpfully collecting information from the people affecting. It comes down to security, and the method we were using for logging in across the site before was about as secure as leaving the wolf in the chicken coop.

The new method uses actual secure functionality, and for some reason, is logging out folks on the new site ~hourly, even though the cookie is set to expire in weeks.

I've also reached out to teams at the ISPs we've been having trouble with to see if that helps us out here :(

💖 ✨ 🤗

Aug 27, 2021 4 years ago
Laur
Read Between The Lines
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Apos

No longer needing to re-login on mobile. A happy Laur I am!



Seeking pets with the following birthdays:
May 2, 2018
December 9, 2018

Aug 27, 2021 4 years ago
Cardamom
is the spice of life
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So far so good today, thank you admins and programmers.

Aug 29, 2021 4 years ago
Reya
has ALL of the beanbags!
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If you're still having trouble, please post there Forum Loading Issues :)

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