Thank you everyone for your patience today! We found the issue, our cache database (what typically makes the site zip along) was accepting more connections than usual due to the quest-a-thon. When we built out this caching infrastructure, we didn't take into account the type of traffic that a quest-a-thon creates (lots of buying from user shops which is great for the site, but makes the database sad) which resulted in a lot more traffic than usual.
We've increased the size of our redis database, and set up alerts to warn us in the future when it reaches 75% of capacity, so we should be able to detect this a lot faster. Thank you!
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Thanks for the updates! :)
Thanks for your hard work and the updates :)
Thank you for all you're hard work~
Seeking, click here! Please let me know if you are selling
Thanks for the update! Great work on getting it figured out and fixed!
thanks for the updates and working so hard to fix the lag! its so appreciated.
[flower=TAEKEYLA] [tot=TAEKEYLA]
Awesome! Thanks for working so hard to get that lag problem fixed so quickly! =D
Thanks for the fast and clear update! Happy questing everyone~
I've been questing during the day and it's much better now!
Considering most events have had lag for days or at times for the entire event... it's incredible that it took less than a day to fix! Congrats & thanks for the smoother experience. ❤ the improvements you're making, keep at it shakes pompoms
thank you for the update! i have now nyoomed through the rest of my quests.
With the update I was able to do I think 6 quest givers in about 30 minutes. Appreciate it. It was a disaster earlier XD. I'm so glad it's fixed now.
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Thanks for the update and the hard work!
[tot=Jellery]