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Oct 28, 2016 9 years ago
Deadeye
Kisrah
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Brainfreeze

Edit: Update from :

Quote by Destiny
Ok guys here is the deal! There was a cache error that was set at a week for some reason. So if the data was saved after you created your pet or abandoned it prior to the fix that was done around 2:30, then the cache will still take some time for you. Like if you created/abandoned yesterday and it saved the data, it will still be six days (sorry). But from now on, it should work normally.

Further details:

Quote by Destiny
Whenever the data is expired, it will grab it again, and then save it, and grab it again when it expires again.
So it won&;t expire until a week after the last time the data was saved which will be different for everyone.
Sorry that is my fault. I didn&;t understand what Grace was saying. But now the cache is set to expire in minutes (5 I think) not a week like before.

Just added the posts from you here so anyone still having this problem sees them. Staff can edit user posts, right? If you need to add anything extra here or clear things up, please do! c:

Original Post A pet I created yesterday is not showing up in the Personal -> Pets drop down.

It has been about 24 hours since I created him. I've tried a hard refresh, and I clear browsing data before going offline anyway. There shouldn't be any cache issue causing this on my end.

There's nothing particularly weird about his name. The most unusual character in it is a hyphen, which one of my other pets also has, and he shows up just fine. I've got pets with longer names that appear in the list.

I can't think of any reason why he wouldn't show up, unless there is a limit on how many pets the list can show? Even then, I've reordered my pets so he's higher in my list. He should be between Placid and Babycham. If there is a limit, shouldn't that bump the bottom pet off the list? I have 52 pets, with one missing from the list. confirms with 63 pets, and one missing. This seems to rule out a limit. Or if there is one, I haven't reached it yet.

The missing pet: https://subeta.net/pets/One-Eighty

Edit: Pets drop down is also not updating to reflect other changes to pets. Adopted pets are not showing up. Abandoned pets remain in the menu. Name changes are not reflected. (Thanks, )

Info posted so far suggest this may have started on the 23rd October. Maybe later in the day on the 22nd. I have a pet created 22nd October who does show in the menu. Not sure of the exact time, but it would have been after 5 PM Subeta time, and before 7 PM. (Thanks, and for extra date info)

Any ideas why this is happening? Has anyone else had this problem?


HONK!

Oct 28, 2016 9 years ago
Nini
don't want no scrubs
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Skylar

I'm having this problem too with one of my pets Marlee-- I created her on the 24th and she still hasn't shown up on my drop down menu. No idea what the issue could be... I have 63 pets so I thought maybe there was a limit to the drop down menu too but I'm honestly not really sure about that.

Oct 28, 2016 9 years ago
Deadeye
Kisrah
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Brainfreeze

Are the rest of your pets showing? I have 52 in total, with all but one showing in the menu. Far less than you, so I doubt there's a limit if you're only missing one pet too.

My most recent pet before this one was created on the 22nd, two days before your missing one. Maybe a new glitch affecting pets created after a certain date?


HONK!

Oct 28, 2016 9 years ago
Nini
don't want no scrubs
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Skylar

Yep! Everyone else seems to show up just fine. I don't have anymore October pets to compare with unfortunately (the earliest pet I have after her was made in August), but I'm thinking that this is a glitch that affects pets created on certain dates sounds about right. Seems like it started around the 23rd or 24th?

Other than that, Marlee shows up in my main pets menu so I can view/edit her preferences from there. Still, it's kind of tedious having to go through that instead of easily just pulling her up on the drop down menu from any page. Hopefully there's a fix for this!

Oct 28, 2016 9 years ago
Deadeye
Kisrah
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Brainfreeze

Maybe. Good to know I'm not the only one anyway. There's probably others. Hopefully some other people will come forward. This doesn't sound like a simple cache issue.


HONK!

Oct 28, 2016 9 years ago
Pirate
has been EXTERMINATED
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Spite

I adopted and abandoned a couple of Pets recently and also renamed one during a clearing but neither of these changes shows on the drop down page - there I still own my abandoned zapper pets.

You might say it's not a big deal but for my new Pets I now have to run pets.php for all changes which is, despite only having my settings at 20 Pets per page, a time-consuming act with 72 Pets in total.

Oct 28, 2016 9 years ago
Deadeye
Kisrah
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Brainfreeze

Interesting. It sounds like any recent changes to pets aren't updating correctly in the menu then. Was this in the last few days (23rd or after)?

I'll add that info to the first post. Thanks! ^-^


HONK!

Oct 28, 2016 9 years ago
Pirate
has been EXTERMINATED
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Spite

I cannot remember the exact day anymore, sorry. It was around the 23rd however, not much earlier.

The most recent issue is from today, where I renamed a Pet in a clearing. points at Astarte She still has her old name in my drop down.

Oct 28, 2016 9 years ago
Deadeye
Kisrah
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Brainfreeze

Thanks. Sounds like it started around the 23rd then, maybe late 22nd. I have a pet created on the 22nd who shows up no problem, so I doubt it'd be any earlier than that. Unless it's affecting pets at random.


HONK!

Oct 28, 2016 9 years ago
Pirate
has been EXTERMINATED
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Spite

@ Kisrah I can ask my friend, who sent me one of her Pets (which replaced my abandoned zapper pet), if the Pet she sent me still shows up in her drop down - in my drop down it's missing at least.

Oct 28, 2016 9 years ago
Deadeye
Kisrah
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Brainfreeze

That'd be great, thanks! The more info we can get on this the better. That'd probably help staff figure out what's going on.


HONK!

Oct 28, 2016 9 years ago
Pirate
has been EXTERMINATED
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Spite

Alright, I messaged her and will tell you once I got a reply (:

Oct 28, 2016 9 years ago
Deadeye
Kisrah
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Brainfreeze

Okay, thanks. c: I'll be going offline pretty soon, so I'll add any more info tomorrow, if there's anything new.


HONK!

Oct 29, 2016 9 years ago
Pirate
has been EXTERMINATED
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Spite

got a reply from my friend and the pet in question still shows up for her on the drop down.

Oct 29, 2016 9 years ago
Deadeye
Kisrah
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Brainfreeze

Thanks for the update. c: Sounds like this is something that's affecting anyone who made changes to their pets which should also affect that menu then.


HONK!

Oct 29, 2016 9 years ago
Princess
is a Grand Champion!
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Princess

Happening here is well. Definitely annoying since I use the dropdown way more than the pet page. :(

art by mei

Oct 29, 2016 9 years ago
Orange
is sour
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Evil

I'm having the same problem with two pets renamed on October 25th.

Nov 1, 2016 9 years ago
Deadeye
Kisrah
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Brainfreeze

This may be resolved now. I just checked my list, and the missing pet has shown up.

Any of you still having this issue?


HONK!

Nov 1, 2016 9 years ago
Pirate
has been EXTERMINATED
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Spite

It's fixed for me, too luckily (:

Nov 1, 2016 9 years ago
Deadeye
Kisrah
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Brainfreeze

Yay! Hopefully it's all sorted then.

Just going to see what the others say, or if anyone else is still having this, before I get the thread locked. ^-^


HONK!

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