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Oct 13, 2015 10 years ago
Keith
is sweet
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Eradication

Hi everyone, I've noticed there have been some concerns about the new payment system on Subeta, and I wanted to clear some things up!

  1. Your credit card information is not saved on Subeta! We do not have access to your credit card information, and cannot access it under any circumstance. It's stored on braintree, the payment processor, that handles millions of credit card transactions per day. It's owned by paypal, so you know they take security seriously.

  2. We saw that it wasn't asking for the CVV information on cards, and that made some people uncomfortable. Braintree processes a lot of the requests on the internet, and can tell when a card has been stolen, but we've added it back for new cards added to the system.

We're excited to get people switched to this system, and we're really impressed with the security features on the backend of braintree that shows us if they think a card has been stolen or is being used without permission. Thank you for bringing your concerns forward, and we hope that we can help solve them with you!

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Oct 13, 2015 10 years ago
Nori
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Oct 13, 2015 10 years ago
ShesUniique
is a book worm
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Trouble

Awesome.. just hope I can get enough to get the bonus this week. Need some of those items. I don't actually get payed till the 21st.

* Ping Me if you want my attention. *

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Oct 13, 2015 10 years ago
Damon
is a demon
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Evee

So would this work for pre-paid cards as well?

Oct 13, 2015 10 years ago Official
Keith
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Eradication

It should but all of them are different. Some of them haven't been processing and it's because they require you to use them somewhere else first and put in a pin. We can only take ones that don't have a pin set.

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Oct 13, 2015 10 years ago
_blackwolf_2009_
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Qahnaarin

Thanks. :)

Edit: Nvm! I think I figured it out! -lol-

[kiss=blackwolf_2009] [dance=blackwolf_2009] [egg=blackwolf_2009] [TP=blackwolf_2009]

Oct 13, 2015 10 years ago
Damon
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Evee

Alright that sounds good though, thank you.

Oct 13, 2015 10 years ago
Chrysariel
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Khan

Thanks!

[Kiss=Chrysariel] Wishlist Come check out my shop! =<^.^>= Always willing to haggle if the price is right. : Looking for and

Oct 13, 2015 10 years ago
Yoshi
don't want no scrubs
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Prince

Quote by Keith
1. Your credit card information is not saved on Subeta! We do not have access to your credit card information, and cannot access it under any circumstance. It&;s stored on your computer and if anyone were to log into your Subeta account, they would not see your credit card information.

I just checked this on my tablet, my phone, and on an entirely different computer that I did not use to make my csc purchase, and my card info is still there. And to test it again, I made another purchase from a different device, without having to get my card to put in the info again. And the purchase went through.

I don't like this at all.

The best way to be happy with someone is to be happy alone. That way, company is a matter of choice and not a necessity.

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Oct 13, 2015 10 years ago Official
Keith
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Eradication

Hm, that isn't what I was lead to believe. Either way, the information isn't actually stored on Subeta, it's stored on braintree. Grace is going to make a way to remove the information, as well.

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Oct 13, 2015 10 years ago
Heroine
is one for the books
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Are you sure it's not a shared browser (e.g. chrome) cloud saving it between devices with autofill and whatnot?

Oct 13, 2015 10 years ago
Yoshi
don't want no scrubs
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Prince

I didn't use chrome on my other devices, no.

What I'm uncomfortable with is that my information is stored at all without my consent. I'm definitely looking forward to being able to remove my card info from this.

The best way to be happy with someone is to be happy alone. That way, company is a matter of choice and not a necessity.

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Oct 13, 2015 10 years ago
Daisymoomoo
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DaisyMooMoo

Quote by Yoshi
1. Your credit card information is not saved on Subeta! We do not have access to your credit card information, and cannot access it under any circumstance. It&;s stored on your computer and if anyone were to log into your Subeta account, they would not see your credit card information.

I just checked this on my tablet, my phone, and on an entirely different computer that I did not use to make my csc purchase, and my card info is still there. And to test it again, I made another purchase from a different device, without having to get my card to put in the info again. And the purchase went through.

I don't like this at all.

Same issue for me- just used my tablet with totally different browser to my laptop and my paypal details were there as well :(

Oct 13, 2015 10 years ago
Natasha
is magical
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Raven Darkholme

Unless the concerns about card info getting saved are resolved satisfactorily, I do not intend to use this service. I hope you guys handle this soon.

you say this is a game so take your place
then you set the mask upon your face
my silhouette in the air you trace
and the dagger performs with a start

Oct 13, 2015 10 years ago
skye_raven
is magical
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Geralt_of_Rivia

thanks :)

Flower me?[tot=skye_raven]

Oct 13, 2015 10 years ago
Tonks
is ZOMBIE LONG TIME
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I guess I just don't understand why paypal isn't good enought and that you need to bring other way to get CSC. And keep adding shady things that gets taken off for some reasons!

If at least you didn't add a reward thing...
Anyway, I know where I won't spend my money now!

Oct 13, 2015 10 years ago
Alenwen
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Uteeth

I am happy to finally have a PayPal payment method that is working for me :) (had to write tickets for every purchase over 2 years)

Usually PayPal has a confirmation window for the payment where it shows me the exact amount in $ and my currency €. This window doesn't show up with braintree which was a bit confusing for me. I'm gonna watch this a while, but in general it looks like a good improvement.

Oct 13, 2015 10 years ago
MAGE
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Kalyna

Thanks for the update!

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Oct 13, 2015 10 years ago
Yer a wizard
Stakely
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Awesome

because not everyone uses paypal. Some people purchase their csc with prepaid debit cards, cards that are not linked to banks. This gives those people the opportunity to buy csc when they otherwise wouldn't. Stripe wasn't available to a lot of countries so this gives more opportunities to our foreign friends!

Thanks for the new method, though I'll only use it for the BT points to get some items on lumi WLs.

can the be added to the Braintree shop, too? I'd be forever in your debt <3

Oct 13, 2015 10 years ago
Silvy
is a busy bee
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Tziety

I am so eager to try this new system and get some braintree bonus items! But it's a shame that the information is currently stored without consent and there is no way to delete it as of yet. I hope that this gets addressed before the bonus is over, as I really want the items but will not be storing my information anywhere else than in my paypal account.

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