So I work at Target for people not familiar with it, it is large shopping center with clothing,groceries,everything really. I've only been there 5 months but I bust my tail and enjoy it for the most part of course like every job it gets frustrating with customers and what not. I even got a dollar raise the other day so you can say I am happy there. I get along with all my co-workers except one... She's been there 20 years keep in mind. SO her job is customer service desk/man the check lanes meaning she directs customers on which lane to go and helps if there's an issue with a register or price check an item or help us if we have a question. Now I've never had a full on conversation with this woman and I feel like she absolutely does not like me i catch her staring at me all the time,she never says thank you to me when i back up cashier,she makes me feel stupid when i have to ask her for help just the other day she almost slammed a door shut on me and just kept on going on her way though she could clearly see me. Now i'm not the only person who feels like she is rude and doesn't like them. The only people i've ever seen her be decent to is our managers (obviously) and maybe 3 other employee's. I just am at a loss at what to do. I've also seen her be not so pleasant towards customers I really want to say something to a manager but I'm kinda scared to do so as I've only been there for 5 months and I dont want it to get back to her that I've complained and make it working with her more miserable than it already is. any ideas on what I should do :c

I used to work at walmart and some of our managers/customer service supervisors were that way. You just kinda have to shove it off and not take it so personally. Maybe she's going through some things and just needs a punching bag. I know that it's probably miserable, but fighting back will not really get you anywhere. Maybe just pretend it doesn't affect you? Like, even if she's staring at you, smile and say hi or something. I now work in the ER and I know for certain people don't want to be there and when I come asking questions they don't care about, I'm easily a punching bag. Some people are just mean and you'll have to deal with a personality clash. I find the best way to deal with things is to kill it with kindness.

Yeah that's retail for you. Actually, that's any job. She doesn't actually need to like you. By all means, she should be treating you with respect, but some people just don't and won't. She won't be the last. You will have assholes all your life.

This likely isn't the first time either. She's probably been riding the miserable train for a while. You don't have enough cache there to do anything, so just leave it, and ignore her attitude, and avoid her when possible.

As for customers, don't worry about it. Unless she is going haul ass crazy, you don't need to step in. Customers are more than capable of taking care of themselves and most do it when they don't need to anyways. If they have anything to complain about they likely will.

If she's only reasonable towards a handful of people you work with and no one else, I wouldn't take it personally. Working in retail can certainly make people jaded, and she may be simply looking down on you because of your short work history there compared to her 20. Even if she isn't polite to you I'd still try to be polite to her, and keep verbal chats to a minimum if necessary.

And like said, if she's rude to the customers, they'll report it themselves if it's bad enough.