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Jul 29, 2014 11 years ago
NeonDinosaur
is dancing till the world ends
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Joshua

I have tried to get two friends of mine to join the site because they saw me playing and are interested in trying for themselves, but every time they both tried to make an account they said that they were not able to finish creating their account because it wouldn't let them make an avatar. They said they tried this on both Firefox and Chrome.

I was going to make a ticket but decided to post here first instead. I hope that the staff will fix this or figure out what is going on soon so new users can actually create an account.

Jul 29, 2014 11 years ago
Reya
has ALL of the beanbags!
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-Disease What happens when they attempt to make an HA? Is it possible to get a printscreen of it?

Aug 14, 2014 11 years ago
Reya
has ALL of the beanbags!
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-Disease Wanted to check in - are they still having problems?

Aug 14, 2014 11 years ago
NeonDinosaur
is dancing till the world ends
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Joshua

Well he was able to create an account eventually, after saying that the page just wouldnt let him edit his avatar. but I told him that you could edit your avatar at any time even after creating it. so I guess that was just a misunderstanding.

As for my other friend, it just simply wouldnt let her create an account. After she would edit her avatar and click "next" it would take her right back to the first page OR give her an error. either way it was not allowing her to proceed to the next step after creating the avatar.

Aug 14, 2014 11 years ago
Magica
got a sugar high
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Sua

My friends have also experienced the HA problem. Nobody took a screencap for me, but they all said that the avatar page just shows blank boxes and that all of the hair options are Bald. I kept having to tell them that they could change their hair and outfit later and that it didn't matter which options they chose for the moment, but I imagine it'd be disconcerting for a random newbie to try and join and see that weird error.

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Aug 14, 2014 11 years ago Official
Reya
has ALL of the beanbags!
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I'm sorry you guys are experiencing trouble with this! I have determined the cause of the issues (hopefully) and have let a programmer know. With luck, it'll be fixed shortly. Thank you for your patience!

Another user reported this with screencaps, so I am going to redirect reports for this over to that thread: * The Annoying Trials of a New User :)

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