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Dec 1, 2025 3 months ago
foxyfroggy
got a little freakiness inside
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Wingss

Am I the only one who can't seem to decorate my luminaire tree? I can't even see the tree when i go to the decoration page.. So i blindly added the ornaments and then couldn't even save it :/

[img align=right]https://i.imgur.com/6N1GwKv.png[/img]

Dec 1, 2025 3 months ago
Skimbleshanks
is lonely
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I have to clear my cache every year, I think it says to do so on the tree decorating page

Dec 1, 2025 3 months ago
Nobody puts
paeoniaceae
in a corner
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Pachimama

yes! I cleared my cache like 12 times. I'm going to try again later today. There's a lot of people online and i'm sure the server is crying


[font=monospace]

the muses avoid my phone calls //// what happened to me and you?
[/font]

Dec 1, 2025 3 months ago
foxyfroggy
got a little freakiness inside
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Wingss

Quote by Skimbleshanks
I have to clear my cache every year, I think it says to do so on the tree decorating page
This worked. Thank you!

[img align=right]https://i.imgur.com/6N1GwKv.png[/img]

Dec 2, 2025 3 months ago
gemajgall
is lonely
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DeoxysKorah

I had to clear my cache too, but it all seems to be working fine. Except the Gifts Given page--I keep getting a 504 error for that one.

Please, please don't ping me. Please.


Dec 2, 2025 3 months ago
Adventure Captain
forcryinoutloud
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McShep

This is the third year in a row that I can't decorate my tree. I can set a background, but the tree never shows up. I can add decorations to float in the air, but it never saves. When I look at my profile, the tree is there - just bare. :(

Dec 2, 2025 3 months ago
gemajgall
is lonely
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DeoxysKorah

I can see your tree, , and it looks lovely. All decorated.

Please, please don't ping me. Please.


Dec 4, 2025 3 months ago
Adventure Captain
forcryinoutloud
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McShep

Awesome! Thank you ^_^

Dec 4, 2025 3 months ago Official
Angelina
is a mirage
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These issues should be fixed if you're using the Kumos site for decorating your tree!

Dec 4, 2025 3 months ago
Antvari195
howls at the moon
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I can't even get to my tree. It says "generic problem"

"Wow, there's a bucket of crazy where your head used to be!"

[egg=Antvari195] [tp=Antvari195]

Dec 4, 2025 3 months ago
AngelOfMornings
has a massive family
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Galaxui

I also can't seem to obtain a tree and keep geting the "Generic Problem" error.

Dec 4, 2025 3 months ago
colby
is lonely
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Same here, generic problem.

Dec 4, 2025 3 months ago
Sparrow
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Pikmin

Also having Generic Problem :(

:dmg🧊BlueSky:dmg🧊

[Item=white crowned sparrow] Previously - Frog, Cappu, Watermelon

[/center]

Dec 4, 2025 3 months ago
Juddly
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Eckhart

Generic Problem as well :'(

Dec 4, 2025 3 months ago
Moongleam
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Chiming in to say, I'm also getting the "generic problem" error.

Dec 5, 2025 3 months ago
Demoness
will put a spell on you
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Seiun

Also getting a generic problem error when trying to decorate my tree or interact with most of the lumi tree pages on kumos.

Dec 5, 2025 3 months ago
BEACH
spilled the tea
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Captain NamJoon

me too, generic problem...

In memory of my dear friends:
Pat, Tracy, Gina, Karen, Grammy, Marreshaann, Georgie
My Guitar Gently Weeps...

Dec 7, 2025 3 months ago
Diana
is THE item hunter!
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Tian Shi

Finally can choose and see my tree and background! Added a bunch of ornaments, one at a time, as Mass Add doesn't seem to work, and only 1 ornament is showing up. Have cleared my cache numerous times. Have closed the page and come back - still only 1 ornament.

Come chit chat with Di and Kat! Be sure and join our forum group for pings: DiKat
[b]

Dec 7, 2025 3 months ago
Sekhmet
is a sun worshipper
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Sekhmet

How do I see just my ornaments? How do I remove a single ornament?

Dec 7, 2025 3 months ago
Moongleam
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The generic problem error finally went away for me, but I can not see ornaments I have just added to my ornament inventory. I wanted to add my username onto my tree, but the letters I just bought to complete it are missing from my ornament inventory even though the "account search" shows that they're in there.

I've tried logging out and clearing my cache, but the problem still persists.

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