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Mar 25, 2020 5 years ago Official
Bug
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Segfault

Hi everyone <3 Thanks for sticking with us for that very exciting event start! Now that the site is more stable, I'd like to go over what's been happening, and take the time to address some concerns you guys have brought up.

First off: the new wardrobe! This version of the wardrobe is designed with several improvements to the old wardrobe. Most notably:

  1. It is significantly faster and more efficient. The new wardrobe has been coded to load quicker and put less strain on the site. (I will explain why it's still been lagging lately in a bit!)

  2. You can toggle avatar limbs! No more need to use whiteout items to hide your limbs! You can now simply turn off the limbs you want to hide. This is a feature you guys have been asking for, and we are happy to finally release this. We really look forward to seeing the creativity this can inspire!

You can read about these changes in more detail on Keith's thread here: Testers Needed: "New" Wardrobe!

Our original plan was to release the new wardrobe before Masquerade, for two reasons: 1) we wanted people to be able to use body mods on the dance floor, without having a whiteout item outline behind it, and 2) we anticipated that the holiday would lag, and wanted to release these efficiency updates beforehand to prevent that.

After pushing Masquerade back 2 days from when we had intended to start it, we realized the wardrobe still wasn't in the state we wanted, and we decided not to delay Masquerade further. We did not intend to release the wardrobe at that time; we wanted it to stay in testing a bit longer.

But when Masquerade started, the site began to experience lag issues that were much more severe than we anticipated, making parts of the site unusable. We were able to trace these issues to the current wardrobe, and we made the decision to resolve the lag by releasing the new wardrobe early and encouraging people to switch over. This worked; as more people switched over to the new wardrobe, the lag gradually improved and the site became more stable.

(You may have noticed the new wardrobe also lagged and had loading issues during this time; this is because the lag was caused by a database overload, which affected everything - since everything uses the same database. But this overload was caused by the old wardrobe, which is why we asked people to switch over.)

I have seen concerns raised about our timing, and I totally get that; it's generally not a great idea to release major new features at the same time as holidays. I hope my explanation here clarifies the reasoning behind our decision.

We are still working hard to smooth over the remaining issues (and make other improvements) within the new wardrobe, and will continue to keep you updated. Thank you SO MUCH for sticking with us during all of this!

Finally, a few other things to note:

  1. There was an issue with dance floor avatar images being outdated. This has now been fixed AND given an efficiency improvement so that dance floor images will put less strain on the site. <3

  2. If you have any bug reports or other feedback on the new wardrobe, please leave them on Keith's topic here: Testers Needed: "New" Wardrobe!

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Mar 25, 2020 5 years ago
BEACH
spilled the tea
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Captain NamJoon

Finally I can dance stylish 😉 Thanks

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Mar 25, 2020 5 years ago
Damon
is a demon
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Evee

Thank you as always! ❤

Mar 25, 2020 5 years ago
Saturnine
wants to believe
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Fearleading

Honestly, considering the event has only been going on for a bit over 24 hours, the fact that the lag is nearly gone so soon is great ????

S-F
[flower=saturnine][tot=Saturnine]

Mar 25, 2020 5 years ago
Rumi
has ALL of the stickers!
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Kadomar

I'm excited about the new wardrobe, esp the limb toggle! :o I'm having a few issues, but I know it will be running smoothly soon! I love the spiffy new look :) Progress is a wonderful thing 👍 I hope others will be relaxed as the bumps get smoothed out. It looks like it will be very much worth it <3

🌻CWs 4 sale & CS CWs🌻

Mar 25, 2020 5 years ago
pink_dolphin
is a billionaire
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Thank you for all you do to make things even better around here.

[kiss=pink_dolphin or harvest pink_dolphin]

Mar 25, 2020 5 years ago
turbid
is hollow inside
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Phenocryst

I am really excited for the new wardrobe! I'm sure everyone noticed the huge improvement in lag from yesterday to today. Thanks for your hard work as always :)

[flower=turbid]

Mar 25, 2020 5 years ago
arixen
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Great job coping with an unexpected problem and, as always, somehow getting things fixed so we can enjoy ourselves. And thank you for getting our new HAs to the dance floor as well.

Mar 25, 2020 5 years ago
Uadjet
cleans up nicely
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Grabby Hands

Thank you for all your work and , and all the who work hard to keep us informed and entertained. The new wardrobe feels a bit like my first time driving a manual transmission car but I'm exploring the bells and whistles in between dances. Thanks again!

Mar 25, 2020 5 years ago
hannahharmin
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Thank you Bug.





Mar 25, 2020 5 years ago
FCoD
needs more chocolate
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Ms. Hollyhock

Thanks to all for the hard work!

RIP Mom, I love & miss you more than you know. Tell Dede hi.

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Mar 25, 2020 5 years ago
SeriousGreen
is bright-eyed and bushy-tailed
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Radiant

Really enjoying the new wardrobe, so the initial transition pain was worth it overall. I have been experiencing intermittent application errors, but hopefully all the "bugs" will be resolved over the next few days. Muchas Gracias :)

Application error An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command heroku logs --tail

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Mar 25, 2020 5 years ago
Valiska
is wicked but sweet
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Ravage

is that what was causing my avatar to have no pants/skirt on the dance floor, and do I not have to worry about that any more? I was initially told that changes to the caching to improve efficiency were the reason that I was having that problem.


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Mar 25, 2020 5 years ago
curbdirt
is garBAE
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🙏 u tha bess 💕

Mar 25, 2020 5 years ago
thinking_kiwi
is ballin
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Cove

Thank you so much, Bug!! The staff's transparency about the technical issues and the decisions you guys make are some of the greatest things about subeta!! ♥

They/them

• • • •

Mar 26, 2020 5 years ago
dragonrider88
has a dragon
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Kwixis

Thanks for the explanation! It totally makes sense :) Great job!!

Do not meddle in the affairs of dragons for you are crunchy and taste good with ketchup!

Mar 26, 2020 5 years ago
Skolletta
Sir Quest-a-Lot
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Thanks for your detailed explanation and hard work fixing things up for us! Here's hoping things smooth out for a great masquerade from here on out. :)

:・゚✧:・゚:・゚✧
🔭🐢

Mar 26, 2020 5 years ago
Adventure Captain
Vestele
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Kharys

Thank you all for your hard work! Thanks too for the detailed explanation. :)

                                                             
[item=Dappled Unicorn]
[item=Great White Shark]
Mar 26, 2020 5 years ago
Bren
is a survivor
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ArcAngelica

Thanks so much for the precise update! Personally I’ve been working in the new beta wardrobe a lot today and I can see where it’s going to be a good change. I’ll post some of the things I’ve noticed over on ’s thread! Thanks so much for all you do to keep things running!

Survival tips ~ Please bite responsibly ~ nvlb Name tag by

Mar 26, 2020 5 years ago
Eivor
has a dragon
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MacLachlan

I still wish the save avatar button was closer to the top instead of all the way at the bottom of the worn item list...

Still, I like that the lag is nearly gone into one of the biggest events of the year. It's a nice change.

[size=6pt][sub][ he/they | aroace/nb ][/sub]

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