Have you ever had a custom item denied and were not quite sure what it meant or how to fix it? Well, this guide, put together by and I, is here to help!
Navigation Lineart Shading and coloring General Quality Subeta Item Standards Tributes Text Rule-breaking
See also: The Official Custom Wearable FAQ!
This guide is 90% complete - I say 90% because there's always the possibility of adding more examples or more denial reasons in the future! However, we think this will serve as a very valuable tool to those of you who make customs, commission customs, or have anything to do with them! We hope you enjoy reading through this as much as we enjoyed making it - it was truly a labor of love!
Lacks lineart
In this example, the hair against the bottle lacks any lineart.Shaky, rough, or inconsistent lineart
Sharp and/or pixelated lineart
In this item image, the lineart around the lollipop portion is extremely over-sharpened, giving it a pixel-like quality.
Thick or heavy lineart
Thin or weak lineart
In this example, the lineart is so thin in places that it almost disappears, especially around the face.
In this example, the lineart again nearly vanishes around the face, as well as around certain spikes in the hair.[/ul]
Colored lineart and/or lineart so thin it appears colored [ul]While you are allowed to use colored lineart on auras, some inner/detail lines and parts of backdrops, Subeta art standards require that black be used to line artwork.
But I didn’t use colored lineart! Lineart can appear colored even if you’ve used black lineart. This often happens if the opacity on your lineart is low or your lineart is very thin, as the underlying colors can bleed through. You can fix this by going over your lines and making sure they are opaque. Be sure to check how they look at final size!
In this item example, the lineart is blue. Although there is an aura around the deer itself, and that is fine, the actual deer needs to have black lineart.
In this example, the lineart is actually pink, not black. This could be because the artist simply used a pink color to line, or because the color bled over the lineart. This would need to be corrected to be completely black.
Colored lineart is allowed in some cases, such as flames, some auras, etc. However, this is judged on a case-by-case basis!
Sticker effect: flatness due to black lineart around the edges and colored or missing lineart inside
This overlay suffers from sticker effect due to the inner lineart being completely colored, as well as the shading and highlighting being very soft. Adding lineart around the bun portion especially helps this achieve a look of hair, rather than a sticker.
Flat artwork
Details shaded individually without taking the entire form into account [ulSubmissions denied for this reason are shaded as if the details are several distinct pieces instead of being parts of a whole. The resulting effect is generally flat; by shading each section individually, the form of the artwork is often lost. It can also cause the artwork to look unnatural, lifeless or oddly textured, especially if the details are shaded in a very uniform way. This mistake is commonly seen on hairstyles (it is tempting to shade each strand individually from root to tip) and clothing with ruffles. It can be helpful to use the first layer of shading to define the shape of the artwork as a whole, using subsequent layers of shading to define finer and finer details.[/ul]
Pillow shading [ulArtwork denied for this reason is shaded as if the light source is shining at the center of the artwork (or at the center of each section of the artwork). Pillow shaded artwork tends to be a gradient from light to dark, starting from the center and extending to the edges. The end result is unnatural and can lack depth. To avoid pillow shading, choose a single light source and keep the form of the object in mind so that the final piece has dimension. Also keep in mind that for overlays, the light source should be from the top left![/ul]
Blotchy shading
Overlay light source not from top left
Ambiguous shading/light source unclear
Gray artwork, possibly from shading with black and/or highlighting with white
But I didn’t shade with black or white! While you may not have shaded with black or white, your shading colors may have caused the artwork to look gray. We recommend that you choose your shading colors such that they complement the base colors! Keep in mind that one shading color may not work across the entire image; you may need to pick different shades to complement the various base colors in your artwork.
But my submission is a black/white/gray item. Why did I get this denial when my artwork is supposed to be gray? While your base color may have been fine, the shading colors may be washing the artwork out (bright, white highlights are often the offender). Also keep in mind that it is not necessary to shade a gray item with 100% desaturated shading colors! Under normal lighting conditions, black, white and gray items are not completely void of color. A white, black or gray can be warm or cool, and thinking about this can be helpful in setting up a palette that is lively even for a primarily gray item!
Certain colors are more prone to ending up gray than others! These include pinks and yellows especially.
In this example, the yellow looks almost washed out and dirty due to gray shading.
Shading is too faint
In this example, it is nearly impossible to tell if there is enough shading on this overlay! This is a great example of smaller sizes losing the shading that may have been more dramatic on a larger image; overdoing the shading so it shows up best when resized is a good way to adjust for this.
Not enough area shaded (too much left flat and unshaded)
Although the dress is meant to be sheer in this example, there is not enough shading covering the entire overlay to give it shape and definition.
Not enough layers of shading (Subeta artwork should have 3-5 layers of shading)
Too many layers of shading (Subeta artwork should have 3-5 layers of shading)
Gradient or soft shaded instead of cel-shaded
Dodge/burn look or too much contrast in shading
In this example, the contrast is especially great for the shading layer, which is much too dark and out of place when compared to the base color and the highlights.
Oversaturated
But I wanted my colors to be that saturated! We do allow items with very vivid colors, but unfortunately we need to deny artwork that falls too far out of the acceptable range in terms of our site style. Saturation is just one of many possible issue that can cause artwork to look out of place!
Garish colors
Too dark
But I want a real black wig, not a dark gray one! Keep in mind that black objects are not black in real life. Your black hair, coat and boots are not black under normal lighting conditions, and neither are their shadows. You do not need to use black for your submission to read as black!
In this example, the overall top of the hair is so dark that it is hard to see shading layers, as well as the highlighting layers looking very pillowy and standing out! The shading on the colored parts is near-black and too dark as well.
Artwork does not match Subeta style, quality, or level of detail in general
Not matching style: This usually refers to the artwork having too much of a painted, soft-shaded, stylized or photo-realistic look rather than being drawn in Subeta’s style. This tends to happen with backgrounds more than anything, such as:

Although this background is very beautiful, it has almost an ink-painting or wood-block art feel to it. This certainly does not make the background ugly but it does make it stand out significantly from the majority of Subeta’s official art, and for that reason must be better integrated to match art around the site. Keep in mind that while official backdrops drawn in classic painters’ styles are released through the Delphi Art Gallery, user-submitted content is expected to match Subeta’s style.
Not matching quality: Artwork denied for this reason is not drawn to Subeta art standards as outlined on the submission page and this guide. This reason is reserved for submissions that have severe flaws and/or several flaws, and we strongly recommend having a peer critique your artwork if this is the case.
Not matching level of detail: This reason pertains to submissions that may be nicely drawn, but are too simplistic to fit in with current Subeta items.
Choppy animation

Color bleeds and/or stray pixels
In this overlay example, there are white pixels bleeding into the avatar’s base color; this is primarily visible on the darker base.
Over-sharpened artwork
Blurry artwork
Stiff artwork
In this example, the dress seems to resemble clothing on a paper doll rather than being worn by our avatars. It does not have any flow or definition, but is instead simply flat against the avatar.
Anatomy or perspective issues
Most of our anatomy issues tend to be with companion creatures, such as in the following examples:
At first glance, this bunny looks okay. However, closer examination shows that its back legs could not function properly, it has no neck, and has human shoulders as opposed to animal shoulders.
In this example, there are more issues; the front legs are too long, and if this creature was shown standing, its back legs would be held off the ground due to the length of its front legs. Its back legs are bowed, and although it is hard to see, the tail is not a continuation of the spine.
The second issue we see often are with wings. It is important to remember that wings are supposed to function similar to hands, and would have bones and bends in them!
In this example, the wings lack any sort of bone structure. Try using a guide for bird or bat wings to get a wing anatomy just right - the following image may be of help to you!
Perspective issues encompass a number of problems having to do with how the object is perceived in space. For example, a backdrop may be denied if it lacks depth or if various objects inthe artwork are drawn from conflicting perspectives. (See below for the denial reason that refers specifically to artwork drawn at an angle that conflicts with that of the avatar base.)
In this item example, the ring band has what is known as a Mobius Strip - it is an infinite loop, which would not work in a wearable image such as this.
In this example, the perspective on the ground appears to make the ground going straight up into the sky, rather than following along the ground and into the horizon.
In this example, the falling water and the ground that the overlay are standing on do not appear to be at the same angle or plane, and this extends to the grass running next to the chocolate river as well.
You may want to consider the following depth cues (among many others!) while addressing this issue: Overlap: Objects closer to the observer obscure objects further away. Diminution: Distant objects appear smaller. Convergence: Parallel lines converge as they recede into the distance. Foreshortening: The visual distortion of objects due to the angle it is viewed at. Atmospheric perspective: Distant objects are less saturated than nearer objects, with less contrast between light and dark. They are often lighter, bluer, and are less well-defined. Texture: Details are less visible on distant objects. Lighting/shading: Lighting can be used to define the form of an object. Shadows can also be used as cues to show the relative positions of objects.
Overlay perspective conflicts with the 3/4 angle of the avatar base
In this example, you can tell by the buttons and the line in the shirt that this was drawn as if the avatar was facing us head-on, rather than at a 3/4ths view.
Dithering and/or save quality issues
In this example, due to a color profile in Photoshop, there was a discrepancy in the colors between the item and overlay.
Drop shadow

Colors do not match between item and overlay
In this example, the overlay is a duller white blonde where the item is very bright yellow blonde. One of the two will need to be changed to match.
Does not work on both light and dark avatar skintones
In this example, the highlights the dark base are giving it an unfortunate effect, like that of a skin problem.
Does not take into account differences between male and female avatars (waist, chest, crotch)
Male and female versions may only differ to compensate for the avatar base
Artwork replaces features and/or edits the avatar base
Does not sit properly on avatar base
In this example, the background is eating heavily into the avatar’s lineart, especially around the feet.
One good solution to this is to replace the outline of the avatar yourself - many artists will redraw the lines around the avatar to make sure it fits appropriately.
Item is small and does not make good use of the canvas space
In this example, although the item is obviously a snail which is a small creature, it should still fill up the majority of the 64x64 avatar!
Artwork does not fit in the canvas and/or touches the edges of the canvas
In this example, both the item and overlay touch the edges of the canvas, and in some places go completely off of it.
Item background is not white
In this example, the item background is actually an off-white/grey, rather than white!
It’s also important to make sure that images are NOT submitted as transparent .gifs!
Overlay background is not transparent
In this example, the overlay was saved with a preview female HA behind it and uploaded as such, rather than a transparent .png.
Item is not a 64 x 64 pixel .gif and/or overlay is not a 125 x 250 pixel .png

Item must be tangible and not an icon or concept
In this example, the heart and two paws do not represent an actual physical item, but rather an abstract icon.
Item does not accurately represent the wearable
http://img.subeta.net/artist/155904_0_both-itemdoesnotrepresentoverlay.png">
In this example, although a seal would certainly play with a beach ball such as this, as it is not visible in the overlay nor does it show any parts of the seal in the item, the item is not representing the overlay in this case.
(In this example as well, the item name is not representing the item image!)
Item is something that could belong in a Subeta collection, e.g., sticker, plushie, beanbag.
Wrong layer selected for the overlay
Submission can be logically separated into two or more items
In this particular item, rather than looking like a singular dress, it looks like several pieces: a top, a corset, a lace belt and a skirt. There is nothing on the overlay showing that they would not be able to be layered in this same manner as separate items.
Tribute reference and/or four changes from the tribute reference were not provided
In this example, no image or changes were provided.
Not enough changes from original tribute reference; there must be at least four changes
In this example, it is clear four changes have not been made from the source material.
Changes from the original tribute reference are too subtle
Item name does not accurately represent the item image
Non-unique item name
(Animal wearables) Item name should include "companion" or some other indication that it is not a minion
Uses a designer or brand name rather than a descriptive one
Name, description, or image references a Subeta user
For example, the user “Crown” may submit an item that is a crown and call it “Gold Jewelled Crown”. The user “Darling” may not, however, submit a crown called “Darling Crown”.
Typo or grammatical error in the item name and/or description
There is now a useful sticky thread that goes over common errors and how to fix them found here!
Item name does not follow standard capitalization format
Use of non-American spelling(s) in the item name and/or description
If this is the only issue with an item, we will generally fix it ourselves behind-the-scenes, as long as the errors are small. If the entire description needs re-writing or you are a repeat offender with submitting items that constantly need fixing, it will be rejected and you will need to fix it yourself.
Facilitates the creation of offensive avatars
If your intention was innocent, it should be an easy enough fix - generally it requires moving the image a bit or perhaps a small drawing change so it can no longer be used in this way. If your intentions are actually malicious, we ask that you please reconsider even trying to submit the item; this keeps us from looking over legit and appropriate custom items.
Please note that this applies to submitting two separate CWs that may be innocent apart but create an offensive image together is also covered in this denial. If you do submit something of this nature that manages to get past us and get accepted but is later found out, it can result in an official warning.
In this example, this overlay may seem innocent, but due to positioning can be used to create an inappropriate avatar.
Item name or description contains a word blocked by our filters and/or attempts to evade our filters
Suspicion of unoriginal artwork
If you receive this denial, we will request that you submit a ticket containing your .psds or proof of work, uploaded to a site like YouSendIt or Dropbox. At that time, the files will be reviewed by a member of the art staff. Once you are cleared via ticket, you may begin to submit customs again!
As long as you have not stolen anything, you have nothing to fear from receiving this denial! In 90% of cases, the artists prove their originality with no problem and are allowed to submit customs again immediately.
Use of unoriginal textures or brushes
If your custom item is denied for this reason, you will have to supply proof that you hand-created your brushes yourself.
This item and background example use default Photoshop brushes for the leaves and grass. Both are unacceptable.
Hello, ! After way, way too long, I have finally had the time to hunt down, fix, and reupload the original guide to custom wearables!!
and I made this a few years ago as a very long-term project. Unfortunately when we had to switch the forums around, this was one of the posts that was lost. I was saddened to see I didn't have a backup -- but luckily through the use of a few internet tools and finding an old Google doc, I was able to find the original pieces and get it back together! It is now backed up on my computer as well, so this shouldn't happen again (I hope - knock on wood).
There are a few things I would still like to add/edit on here, but for now it is back up and ready to help!
(Note -- I am editing the 'navigation' in the first post now. I had to wait until I moved it back to the forum it needed to be in!) Done!
This is actually really, really useful and clears up a lot of stuffs I was confused about. I'm happy you brought this back!! Thank you! ;o;
~ CW Group ✰ CW Releasing Thread ✰ My CS ✰ CW Wishes ~You are both very welcome!! It's been my intention to bring this back for ages and just a matter of hunting down all the various parts (and finding the time). I'm pleased as punch that it's back up and will be useful to you guys!
"Facilitates the creation of offensive avatars"

5EVA UPSET
Thank you so much to you and !! :D This is very helpful!!
I do have one question concerning tributes that I have been having trouble finding the answer for anywhere and I was hoping would be in this guide. If the tribute is a hairstyle, does it need credit and changes? Also (one more question, sorry!) if the tribute is a garment of a type that was actually worn historically or is used across several different fictions, does it need to be changed?
Thank you SO MUCH for this guide! It's just what I needed. Very sad, though, as I use a painterly style rather than cell shading, so I have a feeling my first ones are going to be denied. :(

i laughed way too hard at the sausage

We tend to be MORE lenient with hairstyles (I say "more lenient" because if it is a hair style that is VERY unique and specific to a character, we still want to see changes!) -- HOWEVER, you should still mention it is a tribute. Not doing so can result in a warning for scamming. It is very important to mention if something is a tribute when it is, no matter how small it seems.
Historical things tend to be tricky. There are some historical things - clothing, buildings, etc - that hold VERY strong copyrights. The biggest we see isn't actually clothing, but landmarks - like say, the Space Needle, the Eiffel Tower, the Burj Khalifa, etc are all copyright by design and therefor need changes in tributes. We really need to be fair across the board with things like that, so yes, historical items should be changed.
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