information from the news post

Attention, Gold Account users! We have a new feature for you to test --revamped Shops and Galleries!

The user shops and galleries have been rewritten because they currently put a huge stress on our database, and it's affecting the ability of the site to function.

For the new shops and galleries, we’ve set limits for how many items you can have in each, which means we’ll be retiring the Super Shop! and Hoarder! achievements. Currently the limits are as follows: you can have 250 unique items in a shop, and 500 in a gallery. This limit doubles to 500 in a shop, 1000 in a gallery if you have a Gold Account. These limits are only for unique items, you'll be able to have as many duplicates as you'd like.

Your items won't disappear if your Gold Account expires while over the limit, you just won't be able to add any more until you have either sold/removed enough items or have an active Gold Account again. You can have up to 3 shops/galleries, or up to 6 with a Gold Account. We anticipate being able to raise these limits significantly, but we wanted to start off small and increase rather than starting off big and having to reduce it.

Gold Account testing for will be active until 11:59pm on April 16th. The new user shops/galleries will be released to everyone on the 17th. Once the new shops are live, you will not be able to add anything new to your old shops!

On April 24th, all old shops will be disabled. You’ll still be able to remove items from them, you just won’t be able to reprice items or have other users purchase from it.

The Super Shop! and Hoarder! achievements will be retired on the 17th once the shops/galleries go live for everyone.

Information and a link to the new shops can be found here if you're a Gold Account member. will start pushing changes/fixing bugs on the 13th, so keep that in mind as you submit feedback. We will continue to make any necessary changes once shops/galleries are live for everyone to make sure they’re working to their full potential!

We know this will be a big change for a lot of people, but it's a crucial step for the continued improvement and success of the site, and for your overall user experience.

faq

Why do we even need new shops? User shops have been bogging down the site for years. They are the single biggest resource hog that we have, often taking up 25%-40% of the database's entire server load. A big part of this is that the shops were never designed to hold as many items as they do now. The database tables are badly indexed, and badly optimized for the data they're holding, and there is simply too much in them to even try to fix those problems. Starting over from scratch allows us essentially a blank slate without those problems existing in the first place. The new database tables and code have been built with modern practices and will scale better to the amounts of information they will hold.

The reason we're doing something about it now is we believe the user shops have been causing huge bottlenecks in our database, and are a major reason for the 502s and 504s of late.

Item limits?? We've been warning these were coming for years, and they're finally here. But, as mentioned in the news post, we anticipate these initial limits will be raised quite a bit before we settle on final numbers. And even after they're "final" there's always the chance they could be raised again in the future.

Why aren't you fixing any bugs until the 13th? Vacation!! Well, really it's more of a staycation. My mom's coming to visit and mommy time is important when you live 2,000 miles apart!

How do I get to the new shops? Glad you asked! You can start making your own shops here, and the new shop search is located here. The new shop search will include results from both the new and legacy shops (until the old shops are disabled), so if you want to be sure you're getting the best prices, you should use it!

Is beta testing safe? Will I lose my items? All of the basic functions have been fully tested by staff members, and all of your items should be perfectly safe. That said, if anything goes wrong, please post here to tell me what went wrong, and file a ticket. Everything is being logged and a UA will be able to help you.

If I'm reporting a bug, what information should I include?

1. The page the bug occurred on
2. What happened, to the best of your knowledge
3. Can you reproduce it (ie can you cause it to happen again by doing the same thing)?
4. Steps to reproduce, if possible
5. The browser and version that you use

Will there be a way to move all of my items from an old gallery to a new one? We're talking about this behind the scenes, trying to come up with a solution, but right now there is no easy solution for it. For example, how to transfer an old shop to a new one that is bigger than the new item limits. Or simply how to move the items without killing the database.

We agree that it's a very important issue, and we will come up with a solution that we hope fits everyone's needs. In the meantime, access to your items in old shops and galleries will never go away, even after the shops themselves are disabled.

known bugs

autopricer is not submitting prices for some users (unable to replicate) manually pricing high prices (but below the max price) set to 0 (unable to replicate)

fixed bugs

shop tills - retroactively fixed, all sales credited. autopricer not loading items shop search problems non-moveable items (ie loyalty boxes) in quick stock viewing categories with special characters items can be added from the inventory "buy" link for your own shops in search has been changed to "move" galleries no longer have a buy link sales event is no longer an "other" event unnamed shops can be accessed autopricer will not remove prices from high/unpriced items incorrect error message that a shop transfer would put your new shop over its item limit remove items "check all" button will no longer activate if you press enter in a price box in new shops price limit set back to 100m "move to shop" link now shows from the inventory if you have only have new shops you can now view categories with / in their name

unfinished features (will be complete before full release!)

transfers from new shops to vaults search filters when viewing items in your own shop or gallery transfers from vaults to new shops pin integration transfers from legacy to new shops main shops, etc in shop search results account search integration

things to add

today/overall prices - use new shops item hunt - use new shops profile - list new shops shop widget - list new shops making a living achievement - allow continued progress include prices for legacy to new shop transfers transfer old shop till to new shop - for shop till saver achievement "check all" button for "remove all" checkboxes "remove all" checkbox labels add new shops to "your shops" in menu back to shop/search on purchase page

Since you are redoing the shops can you add a check box for remove all? Like the vaults.

On another note.. I am so glad I got my 45k unique items achievement this past week :D

So, how do you put items into the new shop or can you do that yet?

While this seems good, I do have an important question:

Is there not an option to be set where we can remove items from our old shops easily into the new ones? I mean, other than 'remove item' for each item listed. I have at least 2k items in my shop, and not only would it take a lot of time and be a general annoyance, I will have to transfer them when my inventory reaches its limit.

Like I said, I'm for this, but do you want us to remove each item individually and put them in the new shop, or is there a system that will be put into place for easier transfer?

I have 18786 items in my gallery (holiday one) Does that mean i have to split the items into separate galleries.. However with the 6 gallery ruling. i still won't be able to show my whole gallery. Or have i totally misunderstood whats going on.. I've worked hard on my gallery..so i want to be able to show it off.

Made a new shop, quick stocked it, and used shop search. Everything is working well so far 👍

I removed items from my gallery to my inventory. I deleted my gallery since I won't be needing it anymore and got this error message:

Fatal error: Cannot use object of type stdClass as array in /www/subeta.net/myshop.php on line 1314

Well, the account search doesn't acknowledge my new shop, but I guess it just hasn't been added yet.

New shop made and new gallery. I knew this was going to happen although sad to lose all my progress in my shop till and my gallery

So am I reading this right that Autopricer and Search results bringing up the Main Shops are not in place yet?

Yes, I have wondered about that as well. This is to help the servers, but if you put a system in place for users to temporarily use the feature, it would overload them.

Is there any possible way to do it on a user-to-user basis i.e. a certain number of users or shops, at a time, or is that not do-able?

Oh, and I played around a little and put the same item in both of my shops just to see what happens.

The old shop search just showed my old shop, the new one showed both of them, but I got the following error:

Warning: Illegal string offset 'amount' in /www/subeta.net/include/mvc/models/user_shops.php on line 464

Warning: Illegal string offset 'amount' in /www/subeta.net/include/mvc/models/user_shops.php on line 479

Warning: Illegal string offset 'stockid' in /www/subeta.net/include/mvc/models/user_shops.php on line 479

Getting a lot of "Warning: Illegal string offset 'amount/stockid'" errors in shop search now.

Does this mean I will need to move all the items from my gallery into a new one?

Why not just have a "move all to vault" option for each shop? That's whats going to end up happening anyway, since we can't keep them in shops, I'm certainly not going to get rid of anything so it all goes to the vault.

a suggestion, which someone might have made already, would be a remove all option. for example, sometimes i like to remove all the items from my shop under 1000sp (for fragmentising), but obviously there are other uses. but i'd find this really helpful instead of having to remove each item one at a time :D

oh another idea i had is being able to clear your shop log. that might help with space saving if users were able to clear their log :D

im in the same situation as you. I have 18k+ items in my holiday gallery. How I've read it. I'm not going to be able to display it all. Which makes me think whats the point I've spent a fortune making my gallery. Now i can't show it off.