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Mar 16, 2019 7 years ago
Questing hard, or hardly questing?
Shawny
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Redrum

Items I want to wear showing on outfit page, but not in wardrobe proper nor on my avatar. I have to search for them all with exact names as well for them to show. The items are - Soft Brown Leather Jacket, Plain White Shirt, and Brown Washed Jeans. The only item showing of my outfit are the shoes.

And I had a really great, if obscure, cosplay planned. Damnit.

Now my avi's only able to cosplay a nudist with a shoe fetish lol.

edit: here's my avi for reference for when it happened (I'm changing outfits)

edit edit: retried, outfit works now, but I really wish I knew why/how this 'outfit not showing but will show later' thing happens so I can avoid it.

Mar 16, 2019 7 years ago
Maja
is a hoot!
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Quote by WildPariah
Similar issue as above, but only with unlocked hair salon styles?
On google chrome with win 10, tried clearing cache already, and rewearing outfits.
Everything is intact, except hair is showing up as broken items, and I can&;t reset them through the HS either.
Don&;t know if this has to do with upcoming update or not?

I'm experiencing the same issue, unlocked hairstyles do not appear and changing outfits, refreshing etc. doesn't help.

Windows 7 with Firefox here

Mar 16, 2019 7 years ago
The Royal
eye
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S8N

@ bug As an update regarding my issue from yesterday with the caching. As you know, I bought the item "Holy water" and added it to my wardrobe, only to have it not cache - it showed up in my "owned" items but kept telling me to "search shops" for it and wouldn't save with my avatar. After seeing your post I decided to check again today, and now I've found that the item is just... Gone. I did an account search and it isn't anywhere on my account, not in any of my shops, my wardrobe or my inventory, just gone totally.

I'm going to submit a ticket about this too, but I figured I'd mention it here just in case it's relevant to whatever's going on with the wardrobe. I hope this info is helpful!

Disregard all of that, actually. I'm a big dumb-dumb and after checking the sales history in my shops I apparently took the Holy Water out of my wardrobe in an attempt to fix the caching issue manually and just... never put it back in. So when I quickstocked and autopriced things after doing my quests I inadvertently just sold the dang thing. So good job me!

Sorry for the ping, I suspect you're totally swamped with work right now thanks to Masq coming up, so I'll take this opportunity to say you're doing a fantastic job!!!

ᴛᴡᴏ ᴋɪɴɢs ᴡᴀʟᴋɪɴɢ ʜᴀɴᴅ ɪɴ ʜᴀɴᴅ 👑 👑

Mar 16, 2019 7 years ago
Saturnine
wants to believe
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Fearleading

Quote by WildPariah
Similar issue as above, but only with unlocked hair salon styles?
On google chrome with win 10, tried clearing cache already, and rewearing outfits.
Everything is intact, except hair is showing up as broken items, and I can&;t reset them through the HS either.
Don&;t know if this has to do with upcoming update or not?

Same. It's changing from style to style...or it was, now none of them work.

S-F
[flower=saturnine][tot=Saturnine]

Mar 16, 2019 7 years ago Official
Bug
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Segfault

If you have had issues with items showing up on your avatar, please remove and re-add the item(s) to your wardrobe. This was a cache issue that has now been fixed, but you may need to remove and re-add the item to force it to update. If you'd rather wait, it should update on its own within a day.

🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights

Mar 16, 2019 7 years ago
Pun
is very punny
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Eager Beaver

My Hair Salon has been only half-loading since yesterday. All the default styles work, but about a quarter of my unlocked hair coupons are broken images.

I've tried clearing cache.

Laptop: Win 8.1 - Chrome 73.0.3683.75

Phone: Android 9 - Chrome 72.0.3636.121

[edit]Styles that aren't working are consistent between the two.

list of broken hairstyles Bowie Dream Enchanter Flare Fre Freedom Haize Huli Magus Mend beardless Oath Oshi Pieced Pye Renew Renle Repose Shimmer Wen beardless

Mar 17, 2019 7 years ago Official
Bug
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Segfault

The hair styles glitch has been reported. We'll let you know once we have a fix!

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Mar 17, 2019 7 years ago
Thunderbird
is a Time Lord
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Bip

Wardrobe is largely unresponsive to me attempting to remove items from it, and doesn't update when it does let me remove items...


Mar 17, 2019 7 years ago Official
Bug
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Segfault

We'll look into this. In the meantime, you can remove items via Account Search. (I apologize for the inconvenience. I know it's not the best, but it's a workaround.)

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Mar 17, 2019 7 years ago
Charole
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Illregular

Quote by ohwellheythere65
Items I want to wear showing on outfit page, but not in wardrobe proper nor on my avatar. I have to search for them all with exact names as well for them to show....

Except for me it's putting new items into wardrobe and not seeing them till using keywords, so I'm unsure if it's part of these bugs. I can put them on and see them onsite ok.

Also having unlocked hair issues.

google chrome on windows 7

[tot=Charole] [flower=Charole]

Mar 17, 2019 7 years ago
Zan
plays with fire
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Zal

Tarius, Rainstorm, Capre, Qt from hair salon are glitched as well :)

Mar 17, 2019 7 years ago
notrissa
is Melody's Little Helper
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Reality

hello! i purchased the silver laced masquerade mask along with the verdi luminous skirt for my current avatar, which i designed before purchasing these items, and then proceeded to save the av/purchase the items. for awhile neither item was appearing when i saved my av, and when i navigated to the wardrobe, it gave me the 'purchase this item in shops' button as opposed to 'wearing on avatar' notification -- this issue has fixed itself for the skirt, but not the mask. i purchased it & have it in my wardrobe, but it isn't registering this. when i try removing it from my wardrobe it gives me the option to, but then gives me the 'oh no! you don't have this item.' error.

EDIT: when i removed it despite this error it reappeared in my inventory but upon re-adding it it's still not appearing on my av/still giving me the 'purchase in shops' button

[size=small] they/them

Mar 17, 2019 7 years ago
Lady_K
is a mirage
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Some cws were approved recently (and I put them in my wardrobe) but I'm not seeing anything new after the head cage official item. Refreshing and reopening the wardrobe does nothing. edit: Searching for the item directly gets it to show up, but not having a search term doesn't show them.

Mar 17, 2019 7 years ago
Reaper
sealed it with a kiss
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Derek Hale

I'm having the same issue that

Cleared my cache and have tried in 2 browsers (Firefox and Chrome - both updated completely). They're showing up if I know the name, but that doesn't help me to see what's new.

Click to enlarge:

Wouldst thou like to live deliciously?

Mar 17, 2019 7 years ago
Disasters
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I'm having the same issue. Cleared my cache on my phone and laptop which is a pain, and nothing new is showing unless I SEARCH for the items I KNOW are new in my wardrobe.

Mar 17, 2019 7 years ago
Star
is clowning around
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Alhaitham

I'm having the same issue as the three people above me. I've also cleared my cache on BOTH my iphone and computer. Items that were newly added into the wardrobe aren't showing up on my HA again.

Mar 17, 2019 7 years ago
Crab
keeps bleeding love
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Diet Coke

I'm also having the same problem as those above me; new CWs aren't showing up in the wardrobe under Show -> All Items & Sort By -> Added To Site. I'm using fully up-to-date Chrome as my browser, on a laptop, and I've tried clearing my cache, which was no help at all, unfortunately.

Mar 17, 2019 7 years ago
Sigilmancy
got laid
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Shinoco Damura

I haven't had wardrobe issues before, but now I'm getting the same issue. I added a CW earlier today and nothing is showing up after that point, and I just added a bunch of new stuff to my wardrobe. Chrome and Firefox, both updated to the latest version and with cleared caches. If I search for the item it's there, but otherwise doesn't show at all :/

Twitter <- Out of context quotes from my D&D groups and other random nonsense Discord <- A general Subeta discord.

Mar 18, 2019 7 years ago Official
Bug
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Segfault

Thanks for the reports! Quick update that we're aware of the issues with things not showing up immediately, and we are working on a fix.

The items will show up (both in the wardrobe, and on your HA image if you're wearing them) within a couple hours. Please rest assured you did not lose the items; the problem is a delay in the cache and it's being worked on. Feel free to ping me with any questions.

I will update the first post with a "Known Issues" list since I know staff posts can tend to get buried. <3

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Mar 18, 2019 7 years ago
Malibu
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Hiya - Just wanted to add Serene to the list of hairs in the hair salon that seem to be a broke image :)

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