Wardrobe+Avatar Problems: FIRST POST UPDATED 5/9
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Avatar + Wardrobe Problems Megathread
[box=#fff6ac]
Important note!
This megathread will be for the old/current wardrobe only. To leave feedback and bug reports for the NEW wardrobe, please go here: Testers Needed: "New" Wardrobe! Thank you so much for helping us stay organized <3MAY 9, 2020 UPDATE: This topic is now closed. We are no longer taking reports for the old wardrobe, since we are moving away from it soon and more focused on improving the new wardrobe. Please use the topic above for NEW WARDROBE related problems and feedback. Make sure to check the last page to see if your problem was already reported. [/box]
Experiencing problems with your avatar or wardrobe? Please read the following before making a report.
Wardrobe is not loading / is half-loading, unresponsive, won't let me save, etc. Please post on this topic.
When I select a drawer in the wardrobe, it doesn't load items / loads the wrong items. Try to change your drawer selection to something else and back. If it still does not work, please post here with the following information:
- Name of the broken drawer(s)
- What happens when you try to sort by that drawer in the wardrobe (be specific - include specific examples of what items erroneously show up if possible)
- If applicable, specific examples of items that are inside of that drawer but not showing up when searching
Avatar is a broken image (including saved avatars) -or- I'm seeing the wrong avatar image on the site (for either your own avatar or others) Please go to the wardrobe and click the "Wear Now" button. If you still see a broken image, try clearing your browser cache. If that does not work, please post on this topic. Include the image URL of the image that is having issues.
Items are not showing up on my HA. Please account search the item to confirm that it is in your wardrobe. If it is still not showing up, please post here, specify exactly which items are not showing up, and tell us approximately when and how you added the item to your wardrobe. (For example: did you add from inventory, quickstock, or the 'move to wardrobe' button when you purchased the item.)
Known Issues
If you are experiencing the following, please know staff is aware and actively working on the issue.Avatar sCode fails to update immediately The [tt]avatar=USERNAME[/tt] sCode for showing a user's avatar may not always show an up-to-date image, because it is missing a timestamp. Need to confirm if the user avatar profile section has the same problem.
[box=#eeeeee]If there is no staff response to your problem for over 3 days and you are still experiencing the same problem, please make another post on this topic and ping Due to this being a megathread, I will sometimes overlook a report. I am not ignoring you on purpose. Thank you![/box]
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
Fixed it for you. Please let me know if it happens again.
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
Unfortunately, f it's cached on your browser's end, I don't think there is anything we can do to on our end to force it to change. I will double check with about if there is a way for us to force it but I doubt it :'(
I confirmed earlier that yours is working correctly. Please be patient. And yes, all zombie strains unlock skins after reaching the last stage.
The strain you have has a white background and intentionally covers up everything else on your HA. Just added this to the FAQ since you're not the first person to ask about it. :)
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
Fixed for you!
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
It was changed after Survival started. I'm not sure exactly when, but at least for the first day of Survival the virus was added to the site on the wrong layer. The artist intended it to be on top of the HA, which is why it's got the white background (to hide the regular base), so it was corrected.
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
Ohhh that's what you meant, my bad! Looking into it now.
[edit] Oh geez. It turns out there was a glitch with the specific virus strain you picked that made it think it wasn't the last stage even though it was. This should be fixed now. Can you go into the wardrobe and click "Wear Now" and see if that will trigger it?
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
Ah okay. I double-checked the end time for your stage, and it should unlock for you in the morning. Give me another ping if it doesn't happen by noon tomorrow :)
If you just open up the Wardrobe normally, like in a new window/tab, what happens?
Thanks! Just deployed a fix.
Where are you seeing the error picture?
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
Could you please put on a skin that has this problem? (For debugging)
There was a problem with the image for Green stage 7. This has been fixed.
Fixed for you!
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
Actually we are going to make an announcement about Green in a little bit!
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
All right guys announcement is posted, head over to Green Virus (Grosseries) Announcement to read it and post there if you have any questions/concerns <3
[edit] If you had an unrelated avatar/wardrobe problem that's still unresolved, please post here again I might have overlooked it while dealing with this!
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
Fixed yours, your issue was unrelated.
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
has said that they are looking into the broken saved avatars. You can see the fevermore down on the ground beneath your clothing on the forums. You won't be able to see it in the wardrobe and that is intentional.
Dexter by ❤
Fixed yours! (Let me know if still broken)
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
Deployed a fix - Please check in about 5 minutes if your HA is fixed :)
No problem. Do you remember what you did that caused it to break again?
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
What were you changing on your avatar?
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Please check again now if you were still having unresolved issues :)
(And let me know if the fix I just made didn't fix it for you)
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
Ah, right. Could you please put on one of those skins that's showing a broken image, and sit tight - I will investigate :)
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
Debugging now! Thanks for bearing with all of this "^^
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
Fixed yours!
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights