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Mar 27, 2020 5 years ago
Laurey
is a lovebug
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Yeah, I am seriously pissed about how this whole situation was handled.

I first noticed my item count decreasing Monday afternoon and created a ticket on Monday night. Then on Tuesday, the new wardrobe gets pretty much forced upon everyone. I posted in the news comments about some of my items disappearing and was given a response that it probably wasn't related to the new wardrobe. Even though I was pretty sure it had to be, since the items only started disappearing after I had visited the new wardrobe page.

Then it turns out a couple days later that Oh! Items actually were being deleted after all, we just didn't notice even after being told about it. And on top of that, we don't have any backups of the items that went missing because we didn't notice that our backup system had stopped working either.

Honestly, I've never considered quitting Subeta before, but this situation is seriously making me think about it. I've been feeling over the past few months that staff's attitude about certain things has been shifting, and now this happens. Something that SHOULD NOT have happened in the first place.

I mean, come on guys. I'm not even a programmer and even I know that having backups (and even having backups of the backups) is like rule number one for anything to do with making sure your digital data is safe and secure. I recognize that you guys are small team, but you should still be able to make sure that the site's data is being saved properly. This is extremely incompetent.

At least I was able to figure out what 34 out of my 44 missing items are from other people posting lists in this thread.

[edit]A couple more items that I found to be missing for me that I haven't seen mentioned here yet:

Mar 27, 2020 5 years ago
Star Captain
Ambition
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Sauvanet

At Subeta Team Staff

You might not like this but if you want this to all go away nicely you will compile a list to publish of ALL the known CW's AND sP wearables that got deleted for users to check against. I think this is the only truly fair thing to do.

I seriously doubt you will do this but I do believe that this will make peace with the people who are now too scared to put Money/CSC into the site now.

missing from my end I too am missing *Almost all the chairs

Missing CW

[spoiler=] things I still have that others have reported missing: [/spoiler]

Public Ping Group - Xanadu Galleria and RAE Collab

I really really extremely want:

Mar 27, 2020 5 years ago
penelope
is crazy about vending
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Chasm

Both of my Roza crowns are missing, and I've only just begun to look. I am so upset I don't even know if I have the strength to confront all that Ive lost.

edit: Upon further inspection and cross examination that seems to be all the CWs I'm missing

Now I'm going into the main items to cross check against what others are saying is missing from their wardrobes.

Mar 27, 2020 5 years ago
Yer a wizard
silverlunarfox
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Silver Lunar Night

I have no idea what I am missing as I dont keep alist

Mar 27, 2020 5 years ago
Trees
is unlucky
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Oh no, my is missing as well.

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| [tp=Trees] | [egg=Trees]

Mar 27, 2020 5 years ago
Synth
is the sole survivor
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Here's my list of missing items so far:

Sun (Hikei or Harvester) Bouncy Ball (not sure which, replaced it with a spare from my shop) Miscellaneous Beach Chairs (didn't keep track, replaced immediately)

Oddly, while I'm missing most of the same items other users are reporting, I'm not missing all of them. I kind of wish that wasn't the case because it would seem to make things simpler...

I BITE FOR ALL ZOMBIE STRAINS

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[egg=Synth]

[tp=Synth]

Mar 27, 2020 5 years ago
Scy64
beat crabs
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Terminated

Read the first post for more info on this situation

Mar 27, 2020 5 years ago
far
is a gold digger
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Fartsie

The wardrobe is not even loading. How are we supposed to find out which items are missing lmao.

[font=arial]But you don't belong to the shadows[/font]

Mar 27, 2020 5 years ago
IngiVamp
is sweet
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I am missing the same things, except of a few items i know i never had, but a lot from that list.

Mar 27, 2020 5 years ago
PiplupMagby34
is a SUPER USER!!!
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Elsy

Quote by Ambition
At Subeta Team Staff</p>
<p>You might not like this but if you want this to all go away nicely you will compile a list to publish of ALL the known CW&;s AND sP wearables that got deleted for users to check against. I think this is the only truly fair thing to do.</p>
<p>I seriously doubt you will do this but I do believe that this will make peace with the people whoa re now too scared to put Money/CSC into the site now.</p>
<p><details>
<summary>missing from my end</summary>

I too am missing: </p>
<p>
</details>

I agree with compiling a list of the missing items. I don't even KNOW where to start with my own personal wardrobe.....

Oh man, I'm so sorry this happened to you. I think staff saw this new shiny wardrobe as an easy fix to the lag but didn't really consider the potential consequences of releasing it too early...

During Survival staff ticked off some users with the kinky items. Now, they've ticked a potentially even LARGER chunk of the userbase with this slipup. I know that CWs are a BIG part of what kept the site afloat for so long, so angering that group of users is VERY DANGEROUS.

, I don't think you're gonna like this. Just letting you know.....

[tot=PiplupMagby34]

Mar 27, 2020 5 years ago
Colorful
dances with faeries
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Mavirin

Not sure if this helps at all but I still have the: In my wardrobe.

Mar 27, 2020 5 years ago
Rivalous
has a massive family
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Sylvanus

-isn't even aware stuff went missing and is afraid to look now-

Going threw enough IRL stress as is and my wardrobe is too huge >_<, I guess if I am missing something then it's just gone until I get it again or have it on the WL for christmas time.

Has all 2009 strains, all 2010 strains, all 2011 strains, all 2012 strains, all 2015 strains, all 2016 strains, all 2017 strains, all 2018 strains, all 2019 strains, all 2020 strains, all 2021 strains, all 2022 strains, All 2023 strains, all 2024 strains, all Vial strains, Biodoominessence, Batnip, Cakewalk, and Stalacbite,

Mar 27, 2020 5 years ago
Seerow
is the richest user
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Sweetgrass Voice

Has anyone had anything EXTRA added to their wardrobes? I looked through my CWs in hopes I'd notice something and the stuff I actually really cared about all seems to be there, but I don't know if anything is missing. However I don't recall ever buying the following two items and can't see myself ever having done so since I don't really care of either of these.

I guess its possible I picked them up during a CW pawn shop sale or something but yeah don't know why I would have.

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Mar 27, 2020 5 years ago
Laurey
is a lovebug
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At least in my case, I didn't really lose that much since, after filing my ticket, I refused to use the new wardrobe again until the issue was addressed. It seems like people who used the new wardrobe more may have lost more items.

And I don't have any CWs myself, nor did I really care about the kink items.

I mostly care about the fact that this issue was brought to their attention and dismissed, until more people started noticing it and they had to finally address it.

Hopefully this will be a lesson that unfinished site features shouldn't just be forced out when they're not ready. But based on some of the other decisions and statements made by staff recently, I'm not sure. :/

Mar 27, 2020 5 years ago
Targaryen
has a dragon
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Dreamfyre

I will NOT be buying any CWs in the future because of this BS!!!!

Mar 27, 2020 5 years ago
haha
kicks butts
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Wayside

wowowow what a fuckin joke

No way to know what y'all deleted from users' accounts? I haven't even been able to USE the wardrobe in like a month so I have no clue what you could have removed from my account

very cool I'm very tired of this place I think

I do wanna genuinely say thank you to the users notifying everyone about a site-wide issue, as well as those of you making lists/scouring your huge wardrobes to figure out what's gone, since staff won't.

[size=9px]

[font=monospace]and i'm hoping that you will see yourself like i see you[/font]

Mar 27, 2020 5 years ago
Trithie
don't want no scrubs
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Cosette

Just in case you missed their post, created a spreadsheet and users are compiling a list of missing CW and SP items here.

[flower=trithie]

Mar 27, 2020 5 years ago
Paddy
howls at the moon
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Night

Normally I'm the one saying how good things are, and how well Subeta is run, but I do struggle to see how something like this can happen, then we suddenly realise that backups haven't happened for 'we don't know how long' because we don't need them.... I do feel sorry for staff in needing to sort this out, but I can't help but feel we maybe need a point where say once a week someone on staff can check the system to make sure that backups are happening as they should be.

This is one of those times I really wish I'd kept my SL list up to date :( But assuming my memory serves me right and I haven't sold all the items I'm 'missing', it would appear there's certainly a few that have been affected by this (according to the last listing I made on SL.... however long ago that was - it certainly doesn't cover any more recent items).

you probably have multiple pings already, but just in case - check out the first post

[font=verdana]
My CW shop ~ forumset by
[/font]

Mar 27, 2020 5 years ago
Kreacher
is fangtastic
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Olives

I'm missing

Mar 27, 2020 5 years ago
gemajgall
is lonely
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DeoxysKorah

Can anyone help? I just made a Subetalodge account (better late than never), and I flat-out don't get how to import my collections (beanbags, books, wardrobe, etc) into Subetalodge. Can anyone link me to instructions?

Please, please don't ping me. Please.


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