Replies

Dec 25, 2019 6 years ago
Karma
is a demon
User Avatar
Frost

thank you for the updates! we all appreciate the hard work! ❤

⋆。°✩🕯️my wishlist🕯️ ⊹₊ ⋆

Dec 25, 2019 6 years ago
chookie
has a dragon
User Avatar

thanks for the continued work you're putting into this ❤ happy holidays to everyone~

lovely art by "grey would be the colour if i had a heart" ~nin ❤️ my stylefile

Dec 25, 2019 6 years ago
SeriousGreen
is bright-eyed and bushy-tailed
User Avatar
Radiant

~ Thanks very much for the update. Just wondered if anyone else is experiencing repeated log outs? It appears to be happening quite frequently, so just wondering if this is tied to the other problems.

Appreciate all your hard work ~ Have a Happy Lumi 🎅 🎄 🎁

☂ 🌺 Spring Is In The Air ~ Time To Garden 🌺 ☂

Dec 25, 2019 6 years ago Official
Bug
User Avatar
Segfault

Hm, I am not aware of other recent reports about getting logged out too frequently. If it keeps happening, please make a new topic in Site Functionality Issues forum and include your browser information and as much detail as you can, and I will work with you to resolve the issue. <3

🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights

Dec 25, 2019 6 years ago
SeriousGreen
is bright-eyed and bushy-tailed
User Avatar
Radiant

Thank-you for your quick response ...will file tomorrow when back from family celebration.

Hope you get some downtime as well to enjoy the festivities! :) 🎄

☂ 🌺 Spring Is In The Air ~ Time To Garden 🌺 ☂

Dec 25, 2019 6 years ago
Skolletta
Sir Quest-a-Lot
User Avatar

Thank you for your tireless work to keep the site running and always improving it. <3 I know the changes/lag must have been frustrating for you as much as everyone! It's lovely to have the Lumi gifts out so quickly. ^_^

A very happy Lumi to you and everyone else on staff!

:・゚✧:・゚:・゚✧
🔭🐢

Dec 25, 2019 6 years ago
MatrixedAgain
is never gunna give you up
User Avatar

Thank you for the update. What you are doing is noticeable as the site errors are decreasing as time goes on. Have a Happy Luminaire!

Dec 25, 2019 6 years ago
SpiritedLass
is made of stardust
User Avatar

Very well said, please Bug enjoy the holiday, and all the Subeta team. You all do wonders for the whole year so please just enjoy.

The Resort or Living La Veta Loca
Give a flower!

Dec 25, 2019 6 years ago
Bren
is a survivor
User Avatar
ArcAngelica

Merry Christmas, Happy Luminaire & all the best to you and yours! Thanks for all the updates!

Name tag by Cyroris Not all those who wander are lost ~ JRR Tolkien

Dec 25, 2019 6 years ago
Adventure Captain
Mikestoker51
User Avatar
Bang Chan

Thank you for the update, I really appreciate it a lot and I also appreciate all the work you all are doing for this site. Merry Lumi from me as well!

Mary Anne

Dec 25, 2019 6 years ago
bonita
has a bad feeling about this
User Avatar
Killer Threat

Quote by Julie
Thanks for the update. Much appreciate all the hard work. Even on Christmas Eve.

ESPCIALLY on Xmas Eve!

I live in MN, and whatever you've heard... It's much worse.

Dec 25, 2019 6 years ago
Targaryen
has a dragon
User Avatar
Dreamfyre

I lost my achievement for Melody because of the lag and site freezing of site when Fireside and LUMINAIRE were both going on! That sucks!

Dec 25, 2019 6 years ago
Rick
has a dragon
User Avatar

Thanks for the update! Today the lag and the applications error are really bad!

Dec 26, 2019 6 years ago
BEACH
spilled the tea
User Avatar
Captain NamJoon

That's all well and good, thank you but I cannot get to my comments, at all 😢

In memory of my dear friends:
Pat, Tracy, Gina, Karen, Grammy, Marreshaann, Georgie
My Guitar Gently Weeps...

Dec 26, 2019 6 years ago
Dramatic
User Avatar

I cannot add a new bookmark. I was trying to update the vending machine one and it says bookmark added window. When I refresh the page it’s gone again.

[Flower=Dramatic]

Jan 2, 2020 6 years ago
Judy
has a massive family
User Avatar
Karen Joan Marreshaann

I am still "battling" with the battles pages not opening.... Especially once I am on the challenge page (fight this opponent again, or with battle quests). Sometimes after refreshing many times it works. Sometimes it doesn't.

"You can't wait until life isn't hard anymore before you decide to be happy" Nightbirde (Jane Marczewski, May she R.I.P 19.2.22)

❤ Miss you Mom



PM me for invite or to share/trade Spares

Jan 2, 2020 6 years ago
Rogue
needs to get lost
User Avatar

I hit tons of application errors last night while I was trying to battle. They appeared when I tried to click to 'see results' at the end of the battle. Sometimes refreshing 5-10 times worked. Other times I had to navigate back to battle page and click forfeit (clicking to enter the battle would lead to application errors).

[edit] 1/4/2020 I have been getting tons of errors and lags this afternoon. It has been eating items, sP, and wizard tokens. Is something going on in the backend to cause this?

✦✦ ✦✦

CW ShopsP ShopMore CWs

Jan 5, 2020 6 years ago
LilyValentine
needs more chocolate
User Avatar

Trying to access the unsorted part of my wishlist for the last few months: Application error An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command heroku logs --tail

Jan 6, 2020 6 years ago
Laurey
is a lovebug
User Avatar

I'm getting a bunch of application errors right now:

Trying to play Random - application error and then refreshing tells me I've already played

Playing Reflection and then clicking the "end game" button - application error

Trying to water a seed in the gardens - application error, and when I refresh the seed still hasn't been watered

Jan 7, 2020 6 years ago Official
Bug
User Avatar
Segfault

A quick debrief. Today, we experienced database issues causing lag and frequent application errors around 3:30 to 5:30 PM Subeta time, at which time it was fully resolved. Application Errors would cause whatever you were trying to do to fail. The problem was reported within 20 minutes, and we worked on resolving it immediately. (You may have noticed us take the website down about three times while we did this.) The issue was caused by human error (mine) that caused extra stress on the database, and I take responsibility for that, and won't repeat the same error in the future.

Thank you for your patience today. If the Application Errors caused you to lose any items or currency, please file a ticket and a UA may be able to reimburse you.

🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights

Please log in to reply to this topic.