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Sep 23, 2017 8 years ago
Bug
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Segfault

Okay, let's just look at the backdrops for now. When you search the backdrop layer, how many total pages does it say there are? To show you what I mean, here is a screenshot from my wardrobe and you can see in this image it says I have 21 pages. (The last number tells you the total)

Can you tell me exactly what you have for each of the form fields shown there: name, "only show items you own" checkbox, layer, drawer, show (all items/cws/non-cws), sort by, direction, and per page.

Finally, can you try clicking through one page at a time, and tell me the page number of the first page where it stops loading for you?

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Sep 23, 2017 8 years ago
SpiritedLass
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Back to my problem your screenshot shows the item filters are loading for you but not for me anymore so I can't answer that. Nothing loads for me there period. Wish I could tell you but none of that info will come up for me. Just tried to load the backdrop pages at 25 per page and nadda.

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Sep 23, 2017 8 years ago
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Segfault

Wait, the item filter form itself is not showing up for you? Then how are you setting it to 25 per page?

Can you try googling how to take a screenshot on your device, or take a photo of what you are seeing, it would really help a lot to see what you are seeing D:

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Sep 23, 2017 8 years ago
SpiritedLass
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No, must have said it wrong - filter is showing but nothing loads. Have used imgur before - do they walk you thru the process?

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Sep 23, 2017 8 years ago
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If the filter is showing, can you tell me what you have everything set to? "Can you tell me exactly what you have for each of the form fields shown there: name, "only show items you own" checkbox, layer, drawer, show (all items/cws/non-cws), sort by, direction, and per page."

So for instance you have layer set to backdrop, right, and per page set to 25? What about everything else?

Imgur doesn't walk you through, but you can google your operating system/device to find out how to do it. Most computers come with a tool to help you take screenshots. So on Windows 8 it is called "Snipping Tool" for instance, not sure about other Windows versions.

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Sep 23, 2017 8 years ago
SpiritedLass
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My PC is rather limited but fast - I have managed to take a screen shot and have it in pain but I can't copy and paste.

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Sep 23, 2017 8 years ago
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If you save the file, you should be able to upload it to imgur and then give me a link to that.

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Sep 23, 2017 8 years ago
SpiritedLass
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can't upload it as no email is attached to it my screen shot looks like yours except it doesn't load

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Sep 23, 2017 8 years ago
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You shouldn't need an email or signup to use imgur. When you go to imgur.com, just click the green button at the top that says "New Post", and it will let you choose the file :)

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Sep 23, 2017 8 years ago
SpiritedLass
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the sniping toll told me this when i copied it and tried to past then I tried to email and it refused as no email is attached to that file This is something I want to leave alone.

Ok, I have the image in imgur but I can't paste it here - what do I do with the damn thing now.

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Sep 23, 2017 8 years ago
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Okay. Can you please answer my question about the filter options?

Quote by Bug
If the filter is showing, can you tell me what you have everything set to? &quot;Can you tell me exactly what you have for each of the form fields shown there: name, &quot;only show items you own&quot; checkbox, layer, drawer, show (all items/cws/non-cws), sort by, direction, and per page.&quot;</p>
<p>So for instance you have layer set to backdrop, right, and per page set to 25? What about everything else?

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Sep 23, 2017 8 years ago
SpiritedLass
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Search by name is blank - not filled in Only show items you own - is check off Layer says back drop Drawer says all Show says all items Sort by says added to wardrobe Direction says Descending Per Page - 25

https://imgur.com/a/GfmD1

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Sep 23, 2017 8 years ago
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Thanks! Can you go to this page, copy everything it says, and paste it here for me or in an sMail? Or if that page does not load, what error message it gives you.

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Sep 23, 2017 8 years ago
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Bella

So I started a new avatar and added to it. Then I added to it and tried to move it under the hoodie, and something happened, I'm not sure, my browser lagged or something? But it ended up duplicating the dress 2 more times. In a panic I tried to move it a few more times and well... I have 9 of the dress in my worn items list now. Tried to move it once more and it's there 11 times now. x_X

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Sep 23, 2017 8 years ago
SpiritedLass
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Done and sent.

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Sep 23, 2017 8 years ago
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Lol oh dear. Those duplicates should go away once you save the outfit. Otherwise have you tried removing them with the X? Refreshing the wardrobe should hopefully make that stop happening.

Thanks. And you said when you're in the wardrobe app, it shows nothing at all, just "Items Loading..." ?

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Sep 23, 2017 8 years ago
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Bella

yeah it's no big deal, I was going to just restart the wardrobe since I didn't get very far in the outfit but I figured I would mention it first just in case. Interestingly, I clicked X on all the dresses, removing them all from the list, put the dress back on and tried to move it again and the same thing happened, 2 more duplicates appeared.

edit: and clicking the eye icon affects all the dresses so they're connected to each other

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Sep 23, 2017 8 years ago
SpiritedLass
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Did you get the imgur file I sent you in an above post? Yes, just items loading.

The Resort or Living La Veta Loca
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Sep 23, 2017 8 years ago
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Yeah, that's because it's the same dress, just showing up in copies - basically, it's an issue with the display. The same dress was getting displayed multiple times, rather than there being multiple dresses. This has been reported a couple times but it seems really random when it happens, and not persistent. If somebody finds a way to trigger it on purpose, I can debug it, otherwise I will be leaving it since it's still safe to save your HA when it happens and it usually goes away on a page reload.

Thank you so much, I see it now. Lately there have been more problems with items loading slowly. I have enough information now and will be making more changes/fixes to the wardrobe in the weeks to come to address it. Thank you so much for being patient!

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Sep 23, 2017 8 years ago
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Bella

Thanks for explaining, !

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