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Aug 6, 2017 8 years ago Official
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thread closed!

We are no longer working on the v3 wardrobe, so I am closing this topic. Instead, is focusing on v4. If you have a Gold Account, there is currently a beta-testing topic here: Wardrobe... V4!

If you are here to report a problem in the wardrobe:

  • If your HA is a broken image, please file a ticket and a staff member will fix it for you as soon as possible.
  • If you are encountering another error that breaks functionality the wardrobe, please check if a topic already exists for the error. If not, please make a New Topic.

Old post Hello! This is a masterpost of wardrobe problems and bugs and my work in tackling them. Please check the Current Work Status spoiler to see what I'm currently doing, if there's anything you should know, and an updated timeline of what I've done. If you are here to report a problem or bug, please first make sure that it is not on this list.

Also: I can take tickets now! If you are shy about posting on this thread, or have a problem that seems to be specific to your account, go ahead and file a ticket and I will speak to you :)

COMMONLY REPORTED PROBLEMS

If you are here to report an issue, read the spoiler below first!

[spoiler=Commonly reported problems and how to solve them!] Problem: I can put on clothes in the wardrobe, but when I "Wear" the outfit, only some of the items show up. Most likely this is because you don't own the items you are trying to wear.
  • Make sure you own each item in your outfit and that it is in your wardrobe.
  • You can move items into your wardrobe from the inventory page.
  • To show only items you own in the wardrobe app, make sure the check box that says "Only show items you own" is checked.
Problem: My HA reverted to an older HA, and I can't find my newest saved outfits. You probably accidentally (or intentionally) converted your HA. Re-converting your HA will have a side effect of resetting your HA, and duplicating all of your saved outfits in reverse order. That means your saved outfits are there, but they will be a couple pages in, rather than the first page.

Problem: On Mobile, I can't see the items box because the form takes up the entire space. Click on the "(Toggle)" button to toggle the form, which should make space for the items.

Problem: My drawers are doing weird things! Make sure you have converted your drawers.


CURRENT WORK STATUS AND UPDATES Please note:

  • Colors are officially disabled for now while I debug everything else. They will return once I'm able to get them working :)
  • Drawers work! But converting unconverted drawers is still buggy.
  • I am aware of an issue with drawers not showing up properly in the dropdown. This is my current number one priority to get working, however it's somewhat tricky so please be patient as I battle with this bug... in the ultimate bug showdown... there can only be one. FIX PUSHED!

Currently working on:

  • Shared outfits tab: paginating the outfits done!, deletion, making them load faster...

HISTORY (newest to oldest):

4/29

  • Added caching to wardrobe item search; hopefully it will be faster and less strain on the site now!

1/6

  • Fix a really annoying drawers bug
  • Make the list of items expand to fill the rest of the height!

10/7

  • Added pagination to shared outfits
  • Placed shared outfits in a fixed-height scrolling container (so they don't spill all the way down the page)

10/2

  • Fixed several glitched non-wearable items that were showing up in the wardrobe; these will continue to be fixed as they are discovered
  • Fixed drawers dropdown inside wardrobe app

9/21

  • Made some edits to the HA Convert script so that it stops messing up drawers (hopefully). You should still not be running this except as a last resort.

9/18

  • Fix Organize Items page: sorting by drawer, listing drawers, and userprice should all be good now. Wardrobe app itself should still be less laggy than it was!
  • Fix scrollbar/height issue on the layers list in various browsers (notably, Safari and Firefox)
  • Was assassinated by a horrible pun, RIP
  • Added unconverted drawer data so you can back it up yourself before attempting conversion. I should have done this from the start, I'm sorry. It was a lesson learned.
  • Added notice about drawer limits

9/16

  • Fix problem with persistent pecs/cleavage

9/13

  • Mobile responsiveness: achieved (mostly)
  • Add back whether you own items: hopefully bugfree.
  • Further design iteration.

9/9

  • More design iteration, taking your feedback into account.
  • Update Bug Masterlist.

9/8

  • Remove automatic searching to hopefully reduce strain on API servers.
  • Begin major interface revamp!
  • Put avatar skins inside their own scrolling box.

8/28

  • Drawers page allows you to create, delete, and rename drawers
  • Please convert your drawers before using them! Note: If the conversion script seems to be taking forever, it is safe to refresh the page.
  • Drawers are also sorted alphabetically by name, allowing you to reorder them with numbers/letters
  • Layer achievements are back with a page to trigger them

8/13

  • Drawers should be back now!

8/8

  • Pushed a fix for broken overlay and base images on item hovers
  • Pushed a fix for my fix to make special skins/hexes show up on item hover previews
  • Fixed shared outfits/View in Wardrobe page
  • Fixed Black Silken Slippers

8/7

  • Pushed a fix to stop NPC items from showing up in the wardrobe items.
  • Base page should be showing up again.

WARDROBE BUG MASTERLIST Moved out of spoiler tag for visibility.
Confirmed, active bugs:

Loading shared outfits doesn't show if you own the item

  • Will show shop search button for all of them
  • Confirmed bug, fix in progress

Layout issues in certain browsers

  • Notably, scrollbar/height of layers box is broken in Mac/Safari FIXED
  • Mobile view cuts off layers if too many layers (> 45) and there's no way to scroll

Clear button only works the first time

  • Subsequent times, it does nothing
  • Confirmed 9/9

Deleting shared outfits

Hair salon: Does not save colors

  • And it should!

Buyable/unlockable hairs without items aren't implemented yet

  • This is known and on our radar. It was never implemented in the new wardrobe. They'll be brought back as soon as we can - there's a lot to address.

Masquerade: HAs have backgrounds, not flipped on ballroom

  • * Dancefloor: HAs with bgs, not flipped (+nude HAs
  • I know said this would not be implemented, but we have another coder to help with the work now, and I think this is very feasible and a great thing to have. It's not a high priority since masquerade is so far away (and we've got tons of other bugs to fix first) but I'd like to resurrect this idea cuz I'm pretty sure it won't be troublesome to do this eventually! :)
  • Low Priority

Need to confirm it's still happening:

Wardrobe layers leaping about

Reverse ordering issue in Firefox

  • "The wears in top of the list ends up in the lowest layer. The preview will show the items layered in the same order from the list, but the saved outfit will show all the wears layered in reverse." -

Other issues in firefox

  • Items don't load at all (sometimes?)

Drawers none, layers all results in infinite loading

  • reported by

Should be fixed/Fix in Progress:

FIX PUSHED Drawers dropdown gets stuck on last drawer but shows "All"

  • Can be fixed by manually changing it, but is confusing

FIX PUSHED, and page was paginated Shared outfits page takes a long time to load

  • Needs to be paginated as well

FIX PUSHED Drawers dropdown no longer shows drawers after you put on a saved outfit

  • Confirmed 9/9
  • Maybe this is actually happening every time you switch tabs..? (That's likely and may provide a clue...)

*Fix in progress Non-wearable items showing up in wardrobe search

  • If you have one of these in your wardrobe, please make a ticket and a UA will remove it for you. For fixed items, you may still have one in your wardrobe, and if so Account Searching the item will say that there's one in your wardrobe.
  • I'm fixing these items one-by-one, please let me know if you see one not listed here. Newer items added to END of list.
    item list

Fix pushed! Problem with unwanted boobies

Fix pushed! Broken item previews for some items

Workaround pushed Search lags or is unresponsive

Fix pushed! Shows "You do not have this item!" for items you own

  • This happens to me sometimes, so I've learned not to rely on it. Anyone else notice this?

ON HOLD Wardrobe colors do not work

  • They're currently disabled intentionally but should be brought back [/spoiler]

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Aug 7, 2017 8 years ago Official
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art is different than coding fixes. There is an artist looking into that.

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Aug 7, 2017 8 years ago Official
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Thank you for the posts so far! I have to walk home so will be AFK for a little bit, but once I'm there I'll be back to update the list with everything you bring up. If there is no forum topic for the bug you're reporting, please include as much info as you can :) Thank you!

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Aug 7, 2017 8 years ago Official
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Have you dragged your mouth above the base?

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Aug 7, 2017 8 years ago Official
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The Base options not loading is a problem that showed up yesterday for me. Does anyone know when the earliest it was that started happening yesterday? Because I see Keith made some changes like... 2 days ago... but I don't think anything was broken when that happened, or that anything changed since. I did message Keith about it though so he's aware (or will be once he sees my message).

In any case, oh man, this is.... this is a lot XD

Okay, so here's what's happening...

  • I started some work yesterday on the code for retrieving items in the wardrobe, to hopefully get NPC items and non-wearables to stop showing up.

  • Colors and drawers are officially disabled for now while I debug everything else. (They're both completely non-functional anyway, so may as well just come out and say this.) I fully intend to get these working in the end though.

  • Join for updates! It's my personal ping group and I've never actually used it, but I figure it might be nice to ping it every time I have something to say on this thread :)

  • When I push changes, random things might break, because even when it works perfectly in testing, weird things can happen on the actual site. Please be patient as I work on everything and don't freak out too much if new bugs pop in and out of existence a lot.

Thank you and wish me luck X)

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Aug 7, 2017 8 years ago Official
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Keith responded and says the Base page issue should be fixed! It was just a spelling error. :)

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Aug 7, 2017 8 years ago Official
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The Ghostly Play Masks is a matter of non-wearables sneaking into the wardrobe. So it is correct that they do not have an overlay. If they DO actually end up in your wardrobe, you can file a ticket and have that item removed.

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Aug 7, 2017 8 years ago Official
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Pushed an update to stop NPC and staff clothing items from showing up. Please let me know if you're still seeing any of these items.

(pinging for wardrobe fix updates like this one)

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Aug 7, 2017 8 years ago Official
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Hey guys just a note that I moved this to Site Funtionality Issues. JUST SO YOU DON'T LOSE THIS!

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Aug 8, 2017 8 years ago Official
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I pushed a fix for the broken image problems in item hovers. Please check your item hovers if you were experiencing broken images before, and let me know if anything there is still broken!

Important note: The item hover is now coded to only work if your HA has been converted to the new system. (This is not a problem, because the old system is something we're moving away from so anyone who hasn't converted yet should do so.) If you've never converted your avatar for some reason, please make sure to do so before reporting problems.

(personal ping group, currently pinging for wardrobe-related updates)

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Aug 8, 2017 8 years ago Official
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Ornaments are on a completely different system and only are out during Luminaire. The preview is just so you can see how it is situated on a tree.

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Aug 8, 2017 8 years ago Official
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What I am saying is that the tree previews are not on the same system as the wardrobe so that is not something that Bug can add from the wardrobe.

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Aug 8, 2017 8 years ago Official
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Item hovers should now be working with special skins and hexes. Please let me know if they are not. But make sure you have enabled the item hovers to show special skins in your user preferences first - I think it is disabled by default, and if the option is set to disabled it won't show them even if you're wearing a skin.

(pinging for wardrobe-related updates)

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Aug 8, 2017 8 years ago Official
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SHARED OUTFITS SHOULD BE WORKING AGAIN :D

Try it out:

Private Outfit

(pinging for wardrobe-related updates)

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Aug 11, 2017 8 years ago Official
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I have added "chookie has bewb problem" to the masterlist in the first post, as requested.

Tbh... would anyone care if we just completely removed the pecs/cleavage option? Is this something people use and care about? It's such a tiny thing and personally I feel like it's not really worth the effort to write code for it and debug it and stuff.

I think our issue is just a staff/mm issue, but I have to double-check.

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Aug 13, 2017 8 years ago Official
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You should be able to use drawers in the wardrobe again.

I am working on a page where you will be able to add and delete drawers. When it's pushed out, I'll be removing the "Create Drawer" form from the Remove Items page, and putting a link to this new page instead. I think this will be less confusing, since so many people have accidentally made drawers when trying to search for stuff (and I'm guilty of having done that too!)

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Aug 14, 2017 8 years ago Official
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Yes, that's definitely a thing you'll be able to do with the drawers.

I might need to ask for some time away from responding to this thread, to focus completely on the wardrobe coding I'm doing because it's starting to get complicated. I really need to focus so I can get it out asap and have it also not be broken (lol)

Maybe like one week?

[edit] PS- If your drawers are missing in the wardrobe it's 99% because they haven't been converted to the new system yet (I can explain this later if anyone cares) so running the convert avatar script again should fix it.

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Aug 15, 2017 8 years ago Official
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I explained the drawers converting thing a couple posts back, so I'll just quote it for you and for anyone else who may have missed :)

Quote by Bug
They are probably not converted to the new drawers. I am working on a script to convert them. I actually only realized today that the drawers themselves had to be converted, but the Create Drawers form on the Remove Items page was still using code for the older drawers. I have since updated that form so that any new drawers you make will also be on the new system.</p>
<p>If you run the convert script, actually, that should convert the drawers too, but it might do other weird stuff like reset your avatar (so save your outfit first if you want to try that).

No, I haven't touched it today. As a side note, I will always let you guys know when I make changes live.

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Aug 17, 2017 8 years ago Official
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What are the exact search constraints you're using?

When reporting issues with the item search, please include all of your search constraints that you're using (a screenshot of the search form is fine, as long as I can see it).

[edit] Redacted what I said about drawers, I was confused.

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Aug 18, 2017 8 years ago Official
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Hi everyone. I'm aware there is an issue with searching for items at the moment (getting stuck on the "Loading Items" message). I've managed to reproduce the error so I'm up working on it now. I'm sorry for the inconvenience.

[edit] Should be good now. If you have problems with "Loading Items" getting stuck there, please let me know your browser and the search constraints (what dropdown options and stuff you have in the search form)

Thanks!

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