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Apr 9, 2016 9 years ago
GoldenCoyote
is lonely
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Quote by Morgana
I&;ve been loyal and active on this site for over a decade and if there was ever a feature that seems as though it&;s forcing someone to buy the gold account to have any real shot at making money on the site (autopricer, to be able to stock more than a weeks worth of quest rewards...), this is it.

You know, I'm rather inclined to agree. This feels more like an attempt to twist users' arms into buying CSC just to have even half a chance of getting ahead on this site.

There's a term for that: extortion.

I can't imagine that many people are going to stick around if that's the approach being taken.

Apr 9, 2016 9 years ago
CaveAdsum
needs a vacation!
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Marreta

I absolutely dislike the idea to attach the number of accessible shops to a GA. This is nonsense and really sounds like twisting it. For common users the numbers of shops they can have should stay like it is. 4 is not that much, but still 3 is not enough. And I don't think it is fair to take away what we already have.

Also extra stuff for GA users is nonsense. Either it goes away when the GA expires, which is just silly concerning shops and galleries or it stays, then it's just as ridiculous.

It would make much more sense if you could buy an extra shop/gallery for CSC and then keep it, just like it had been with the pet slots for CSC. One can save up for that and also support the site. Even if buying the CSC from usershops does support the site since someone had to buy the CSC to sell them.

I'm not that fond of the idea of a GA at all. It would be much better to let people buy bonus features they really want separate. I for my part just buy a GA now and then for autopricing. This will fall away as soon as this shop limits take place. Why would I need to buy a whole GA then, when all I can price are about 500 items? I'd never get the amount of sp out of it to make it worth the costs.

But if I could buy one month autopricing for each shop for a much more reasonable price, or even one month autopricing every shop I own once a day when buying a GA it would be interesting again.

Apr 9, 2016 9 years ago
Elementary, my dear
Moran
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Jim

Quote by Saren
I&;ve been loyal and active on this site for over a decade and if there was ever a feature that seems as though it&;s forcing someone to buy the gold account to have any real shot at making money on the site (autopricer, to be able to stock more than a weeks worth of quest rewards...), this is it.

You know, I'm rather inclined to agree. This feels more like an attempt to twist users' arms into buying CSC just to have even half a chance of getting ahead on this site.

There's a term for that: extortion.

I can't imagine that many people are going to stick around if that's the approach being taken.

I had exactly the same thought and that makes me really sad and angry. The imbalance is so drastic with 3 vs. 6 shops and now I can't help but wonder if we won't have to buy more item space with sP or CSC too. At this point everything seems possible and that isn't a train of thoughts I want to follow.

I feel also for people who used so much of their money and time to collect minions or other items for their galleries. It feels like they're being punished for their hard work. And collecting has always been a big part of this site. Just look at all the event items. u_u

Art (c) Hippano

Apr 9, 2016 9 years ago
Ivy_Sprite
The Great Pumpkin
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Slate_Fistcrunch

I have just finished all my quests for the day (minus Drills and Saggi). I have acquired 160 new items. I may be able to feed my gourmand a few of the food items, but the rest I would usually put in my shop. That's nearly a full "new" shop, and that's just ONE DAY of quests.

I'm not going to completely get angry at the situation yet, but I am confused as to WHAT I'm supposed to do with all this stuff. Do I just stop doing quests? Or only do them a couple days a week? That's my morning routine-quest and sell, do my dailies, stick more stuff in my shop. I put things in my gallery that are craft related-especially yarn/knitting. So I don't have a huge gallery to move and unfortunately whittle down.

But what are we to do with the normal daily stuff we acquire? Like I said, I'm not going to totally freak out yet, I'm just trying to figure out how I'm going to play the game anymore. I've been here over 9 years, and my daughter is anxiously waiting until she's old enough to start her own account...but now I'm not so sure.

Just confused as to how it's supposed to work shrugs

Apr 9, 2016 9 years ago
LilyValentine
needs more chocolate
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There's no good reason at all to limit gallery size. And I have 8 galleries - with the new limits am I just going to have to get rid of some of them? Even if I pay ridiculous amounts of real cash to keep more than a couple? One of them has over 6k unique items. Spreading them out over multiple galleries is just stupid, and takes up more space from our other collections.

And again, why not upgrade the servers? You're getting money daily from players. Why not use it to better the site?

Limitless gallery and shop sizes without having to pay out the ass for them was a huge draw for me after dealing with Neo's stupid system. There's not going to be much left for me on this site at this point, since I'm mainly here to create pets, collect items and achievements.

Apr 9, 2016 9 years ago
Harvest
is chat-tea
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There's a lot of stuff the staff isn't telling us and it's obviously becoming a problem for a lot of people. So far we just hear about "plans" to increase the shop/gallery sizes but we don't have anything that's guaranteed and it's making everyone really frustrated. (Considering the wardrobe isn't finished, I can understand why people would be upset about statements like this.)

Why not immediately implement paying SP to increase your shop size when this goes live to everyone? I feel like that's a huge step in the right direction. Either that, or you could get an expansion for fragging a specific amount for the recycle beast. Maybe rather than recycling specific items, for example, he could ask for items with dawn/cream/twilight in the name, or "Any Food" or "Anything from (Shop Name)". I'm assuming that would be difficult to work into code but it could really push that incentive people need for getting rid of their items.

Apr 9, 2016 9 years ago
_blackwolf_2009_
is a billionaire
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Qahnaarin

Thing is, they have been telling us the problem: the code is old, outdated and broken.

That is the reason the shops got the revamp, they are the most used feature on this site and created a issue and strain on the server by being completely unlimited. That is why they got recoded, disabling the old ones, and putting a new limit.

While we don't know what the new raise will be, remember this: this is just the testing stage, this is the BETA testing.

They may change it drastically after this, plus if they do keep the amount of shops limited on a GA or no GA standard, this is pretty much a replacement of when they took the pet slots off. Just traded one in for another.

Is it smart? Probably not. Maybe after the testing phase this will be scrapped entirely and/or a new way to get other shops put into place.

[kiss=blackwolf_2009] [dance=blackwolf_2009] [egg=blackwolf_2009] [TP=blackwolf_2009]

Apr 9, 2016 9 years ago
Courage
is a DANCING QUEEN
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Kinemortophobia

I just wanted to put my two cents in as well, even though I'm probably just saying all of the same stuff that's already been said.

I've been putting money into this site monthly, and I've put up with a bunch of bad decisions by staff, but I've stuck it out. This might be the final straw though. I just don't understand where all of the money is going. Like said, I'm not sure why the money we are putting into the site hasn't ever gone to upgrading servers. For the time being, I'm done buying CSC every month, and depending on how this goes, I might be done on this site.

Like others have said, most of what I enjoy doing on here is doing my quests, shoving items in my shop to sell, and then using the sP I earn to complete collections. If I can't sell the items I earn from quests (or, as I'm also worried about, if quests become impossible to do due to inflation), then I don't know what I'm supposed to do on here to have fun.

I'm also very unhappy about the fact that Keith specifically said about a year ago that galleries would never be limited in size, and now that's obviously changing. I also have a minion gallery, and it seems like that's useless now.

Apr 9, 2016 9 years ago
Harvest
is chat-tea
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@blackwolf_2009

Yes, they have been telling us about the problem, but what I'm referring is the lack of communication as to what plans they specifically have for the new shops. Right now we've got limited space in beta testing, and once the new shops go live there will still be a limit whether it's increased or not.

If hoarders and mass collections are taking up that much space, then server size needs to increase along with this update so users can show off their collections and keep their hoards if they have them. and a bunch of other users are talking about why this is frustrating to them, and it's their feedback that keeps getting swept under the rug.

I understand they're talking about solutions and ideas to encourage users to frag/use items, but that needs to be implemented the same time these shops go live. We also need a definite answer that there will be more space available for shops/galleries, not 'we're hoping to in the future'. I understand that it's not an easy solution, but this is all being set in stone way too fast.

Apr 9, 2016 9 years ago
Gholgolaz
is zombrainy
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Quote

There&;s a term for that: extortion.

i believe the industrial term is pay-to-win.

Apr 9, 2016 9 years ago
Taarna
is made of stardust
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Kamisama

I've read all too many pages and although I'm not a hoarder myself - and never will be - I really feel for those who have thousands of items. I don't look at anyone's galleries - unless it involves cats or s/one points it out - but when I do I'm in awe of how much time, effort and CASH they've put into it.

It didn't take long for me to see that there were many issues w/ the coding and I'm sure it's hardware, too. A lot of suggestions have been made to have s/one come in and help out w/ it, but it's really not that simple. Most people don't want to or can't fix another person's code, especially one so old. You'd have to find s/one that was there from the start.

I've only been here for 2yrs but this site has been beyond frustrating for me, with the wardrobe, the lag and errors and the irritating forums which I've never seen before, being on a lot - but no other pet site. Hats off to those who stuck around for a very long time.

The people who pay for GA's do deserve a little more. I started paying for it b/c I understand the costs of running a server, paying network and security fees, etc. That was my only concern, really, and a GA is really minimal compared to how much those fees are. It's an extremely small amount compared to what I pay in bills in RL. Spending more on this site has become WAAAY less favorable b/c I think it's less deserving of it for all the reasons people have mentioned in this thread - yet have become complacent to over the years. It took a big change like this to stir up all those old emotions that you had stuffed under the rug.

Ways to discourage hoarding sound ridiculous to me. There's usually nothing at all in the Crystal Shop that I want, so why would I frag? The RB only has so many items and then once I get them, why would I recycle? I've lost interest in my pets so making them get hungry in shorter bursts would only be aggravating when I do battle from time to time. Maybe I should begin hoarding just to sell to those people who want to frag, recycle and feed their beasts.

And yes, the shop size is ridiculously small. What really worries me is that Keith said many pages back that this would be used for testing UNTIL WE FIGURE OUT HOW THE NEW SYSTEM WORKS. So essentially, it could be quite a while before shop sizes increase....

Apr 9, 2016 9 years ago
_blackwolf_2009_
is a billionaire
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Qahnaarin

Trust me, I hope it stays large enough to help them. I'm not saying screw them over in any sort of way. I got a 3k gallery (didn't even have a clue it was that big) and don't really like the idea of splitting it up but I am making plans on the off chance I need to.

I figure once Grelca gets back from her mom visiting we will have answers a day or two afterwards.

[kiss=blackwolf_2009] [dance=blackwolf_2009] [egg=blackwolf_2009] [TP=blackwolf_2009]

Apr 9, 2016 9 years ago Official
The Adventures of
Ariel
and Pete
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Quote by osterizer


I think the main concern people have with this is that no other alternatives or alternative methods were discussed. Why does this specifically have to be the fix?

Yes, yes, yes. I tried making that point earlier and got a non-answer answer.

I guess I'm confused as to what alternative you guys mean. The shops need to be changed, but the limits, actual functionality, etc. of the change can be tweaked while we're testing (and after, for what it's worth, it would just be nice to get feedback and such sooner!)

What kind of alternatives do you mean exactly? Because we've been taking feedback and have been discussing it amongst staff as well as with you guys. I know one big issue is the limits, which we've addressed will be increased as we have some initial testing data. Another is the transferring of items, which we also mentioned will be worked on as soon as is back from vacation in a couple days. That was my biggest concern from day one, I've been messing around with my own items for a few weeks and it's a pain.

Check out the FAQ that wrote and we've been updating. It isn't as much about space the items are taking up, but how they the coding works with the database. The way it works right now is like taking three left turns instead of one right, so it is a huge burden on the servers. With the streamlined new shops, the exact same processes (autopricing, adding items, selling items, repricing items by hand, etc.) should lift a lot of the strain off the databases and remove a lot of the errors that have been popping up around the site. The limits are low right now for testing purposes, we expect them to be much higher. We are not keeping them that low, as we've said quite a few times. We just need to get some testing data before we can increase them. We aren't keeping anyone in the dark about this, it's a fluid situation that depends on the testing data we get.

Apr 9, 2016 9 years ago
osterizer
made a huge mistake
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Tinky_Winky

: Here's exactly what I mean: Have the staff considered ways to ease the load on the servers that do not involve placing a ceiling on the number of items in galleries, but which involve other types of limits instead?

For example (and this is just an example): Many of the users complaints involve large galleries which display collections. Items go into these galleries, but they generally stay put, and these items do not need to be returned in shop searches.

For these galleries, what if the requests to add or move items were queued, instead of processed in real time? Queueing the transaction would allow the site to prioritize other database operations (e.g., purchasing an item for a timed quest), and store these other transactions to be processed at off-peak hours when the load is light. An event notification could alert the user when the transaction had processed.

Limiting the number of transactions which are processed simultaneously (instead of limiting the number of items a gallery can hold) would accomplish the same goal, but would have a smaller impact on the ways that members use the site.

Apr 9, 2016 9 years ago
InSaNe
is all-powerful
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Hydragellos

Subeta is gonna stop being all fun and games when people have to spend (no exageration) 50 hours cleaning some of the very large shops there is out there. It's like, you're making them do actual tedious work on their free time to correct a mistake you know exists since 2007

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Apr 9, 2016 9 years ago Official
The Adventures of
Ariel
and Pete
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This may be a helpful idea (I'm not a programmer, I'm not being dismissive I just don't know!) and could be a piece of the puzzle. I believe a lot of the stress has to do with item pricing, and the existing coding needs to be changed. But yeah, there are lots of things that I imagine can be done that will allow us to have higher limits on shops and galleries. The programmers just need some testing data right now so we can see how much we can raise those as is, and what other tips and tricks like yours can be pulled in to increase them. I'll let get back to you on that more specifically when she's back.

Apr 9, 2016 9 years ago
Devil
sealed it with a kiss
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If I understand correctly, you're suggesting that we queue the time it takes in order to add items to galleries, or shops? I'm not an expert on code infrastructure, but I don't see how that "alternative" addresses the reasons that the shops are being changed in the first place:

Quote
the shops were never designed to hold as many items as they do now
Quote
The database tables are badly indexed, and badly optimized for the data they&;re holding

The only way to fix the tables... is to fix them (by starting from scratch, unfortunately)! I think anything less would just be prolonging the coding problems that have been "bottlenecking" the server.

Apr 9, 2016 9 years ago
osterizer
made a huge mistake
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Tinky_Winky

: I appreciate that, but shouldn't these discussions have taken place first?

Take the time to implement the right solution, instead of implementing a wholly unsatisfactory solution with promises to look into tweaks and changes later. I understand that you personally won't have all the answers -- but saying "we're going to force everyone onto this awful system on the 17th, and golly, we'll try to make it better later, just like the wardrobe and the minion zoo" is a terrible way of going about this, particularly after we'd been promised less than a year ago that gallery limits wouldn't be affected at all.

Apr 9, 2016 9 years ago
InSaNe
is all-powerful
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Hydragellos

Wait, thinking first ? What kind of foreign concept are you trying to force onto us ?

-Subeta

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Apr 9, 2016 9 years ago
Devil
sealed it with a kiss
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I don't feel forced into an awful system. Subeta is trying to fix something that is broken. I understand that it is frustrating, but nothing changes the fact that these codes need to be fixed. This is being done so everyone can enjoy a better site, with new galleries we can look forward to! :)

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