May 29, 2008 10:19 am

Update

First off - I hate to say it but if you are missing items, you probably won't be able to get them back. Sending a message to a User Admin might help, but we restored all the items we could with the logs that we had, so if your items don't show up .. :(
On another note, there were a few item glitches this morning (BROKENHEART KAT WILL NEVER BE WEARABLE >:O!) including oofa fruits and other items. If you found this glitch please delete the items from it, as we will be searching for people.
Hopefully today we can get good-news news posts too!

December 31, 1969, 7:00 pm by

hi there glad we are back but as to what im missing me wont know as i had loads as i hoard like 17 pages in one gallery note to self might copy all my moves in here from now on as im not loosing my account as a silly glitch no way...im grateful its back up sorry to all those people who lost alot ok..just one other thing how come they dont post on subeta h/q about things why another site.

December 31, 1969, 7:00 pm by

Chaos: I think items are arranged by item number/release date or something similar now, as all my koi are together.

Are red balls supposed to be useable? Just trying to mention things that seem unusual to have that ability.

December 31, 1969, 7:00 pm by

Lucky me, I didn't loose or gain anything.

December 31, 1969, 7:00 pm by

Is there any way to make it so my gallery is in alphabetical order again? The items are arranged all randomly now. You should give out Happy Nuggets as a free gift again, because it seems almost everyone, including me, had them deleted, and now there are hardly any left on the site.

December 31, 1969, 7:00 pm by

I guess sometimes we just have to move forward, nothing is perfect. And I believe the team has done its best to make due with everything. Subeta has really grown over the time I joined and it has to be h-e-double hockey sticks on the servers and site traffic in general. I've lost some rare items but we can make up for it over time by saving and playing again.

December 31, 1969, 7:00 pm by

Thank you, I did get the one item I could remember missing back hugs As far as the oofa fruit...For like 10 seconds I had Keiths Bottled Angst. It broke my heart to delete it...

December 31, 1969, 7:00 pm by

Thank you.

December 31, 1969, 7:00 pm by

thank you to the staff for really working to resolve these issues for us quickly and to the best end possible.

December 31, 1969, 7:00 pm by

Hmmm, lost a spectrum potion but got the tokens back. Meh, thats fine with me since the sites back =)

December 31, 1969, 7:00 pm by

kitty follwing, ice blue diadem, sebastians phoenix toy, black rose summit scrol...gone....i'm pissed.

December 31, 1969, 7:00 pm by

*recovered

December 31, 1969, 7:00 pm by

Hey... I'm trying to plant in the Subeta Public Gardens and it says "that seed type does not exist". I've tried with different ones, and some I had already planted before, so the gardens are probably with some error/problem.

By the way, I'm already getting recovering from my items loss trauma. LoL.

December 31, 1969, 7:00 pm by

o.o'' I'd just like to say even though i lost a couple of expensive items from this "rollback"...i'm glad the server is back on...and i guess im gonna have to get everything out of my vault that was in my shop. x-X

December 31, 1969, 7:00 pm by

What was the glitch? I wasn't aware there was one.

December 31, 1969, 7:00 pm by

I've lost well oner 110mil worth in items, several of which have been with me for months as I hoard a bit, I'm really annoyed. x.x;

Especially since both her donation items.

December 31, 1969, 7:00 pm by

I can't say I'm happy about Cash Shop items missing for good. I know of at least one item I had for sale that I spent real money on is gone for good. I don't know if this is possible, but when we use PayPal, we get an e-mail receipt. If we forward those with our user names, any chance of some sort of reimbursement? The problem with that though is that not everything is missing. I bought a Christmas Present, and one item from it went to my wardrobe (Dark Matter Staff) and the other into my shop (Wine Flamenco Dress, already had one) and so I've still got the staff, but the dress has disappeared forever. Getting another Christmas Present would mean getting three items, and that doesn't seem right either. On the other hand, that would go a long way to making things up to people who have spent real money for items and will continue to spend money in the the Cash Shop if we know our investment will be reasonably safe.

December 31, 1969, 7:00 pm by

I'm missing a Spring Equinox (which I find interesting considering that the token shop should have records), but as I was accidently refunded some other items, I'm not too worried about it.

December 31, 1969, 7:00 pm by

My Hayt turned into an Abominaminabible! No, I didn't zap my pet with the V2 Zapper. It was just like that when I just logged on today

December 31, 1969, 7:00 pm by

Hey if you're all mad at the Subeta people think about how hard it must be for them to get through all the glitches that this site has, then they have to go through a bunch of people yelling at them, Come on. Anyway I think the team did a pretty good job at fixing all the bugs on this site, and I'm missing a few items myself, but I can get 'em back eventually. =D

December 31, 1969, 7:00 pm by

I am never buying from the cash shop...Ever again! I don't like to be robbed =(

December 31, 1969, 7:00 pm by

Thanks for nothing subeta. I'm missing stuff I'll never get back? And you call this FAIR????

December 31, 1969, 7:00 pm by

I'll admit that I'm missing two items, but they weren't worth too much and I honestly don't care. I'm just glad that Subeta's back ^__^ Thank you all so much for all the hard work you put into getting the site back! I've been going through withdrawal and so I'm very very glad to be able to get my daily fix of Subeta again. XD This site is like a drug, but in a good way. <3

December 31, 1969, 7:00 pm by

I'm really sorry to all those who lost items. I feel really bad for you, honestly. There's no items that I can see I'm missing, but I do feel really bad.

December 31, 1969, 7:00 pm by

A LOT of itens of my gallery has disappeared, they're not even in my vault. All the new itens of the last ten days I bought from Icy Goods and Holiday Shop and so on... all gone! The itens I bought from Subeautique too! LOST!

December 31, 1969, 7:00 pm by

Thank you so much, everyone. I don't think I'm missing many things, found a bunch of stuff in my vault. I'm just happy I got it all back. Lots of sP. I'll go do some digging and see what I'm missing.

December 31, 1969, 7:00 pm by

My Demonic Hearts are gone from my shop...I'm glad Subeta is back though

December 31, 1969, 7:00 pm by

I got a letter from you guys but I am still missing one Item The oringal one I have been missing? But thank you for putting the site up and working hard

December 31, 1969, 7:00 pm by

I have lost over the 400 minions where i worked so hard for, but i'm happy that i can play again. Thanks.

December 31, 1969, 7:00 pm by

My main sale didn't get affected.. I am so very very happy about that!! Not sure if I am missing anything.. will do some digging.. just so happy about my sale staying in tact!

December 31, 1969, 7:00 pm by

I'm missing a ton of stuff, but most notably my Pranahera. x.x 20 mil, ugh.

December 31, 1969, 7:00 pm by

I had bought 2 Mysterious Costume Trunks from Gernine between those 10 days and now, after the rollback, they are gone. My 10mill was paid and didn't refund. Forget about the gold, I just want the trunks back, please. Aren't there any log for trade, too. I don't know if this will be enough to prove, but in my profile comment and Gernine profile comment have a conversation about trading those 2 trunk..

mine http://www.subeta.net/profile.php?act=comments&user=319724 Gernine's http://www.subeta.net/profile.php?act=comments&user=248187

I hope you can please help me, thank you so much in advance and thank you so much for all you have done for us. I'm glad Subeta is back. It was so boring while Subeta was down. <3~

I will smail this to some UA, I hope their mailbox not already full. T^T

December 31, 1969, 7:00 pm by

THATS NOT FAIR. I want my items back. Now I'm out 6 Mill. thanks for NOTHING.

December 31, 1969, 7:00 pm by

Thanks for getting it back up. I am missing one thing that I know of. Im missing my Spring Equinox that I got from the token shop right after it came out. That makes me a little sad. I hope I can get it back. I am very happy the SB is back though!

December 31, 1969, 7:00 pm by

oooh.. i miss my cash shop items... T.T but subeta is back, thats fine ^^ thank you Keith and Subeta Team

December 31, 1969, 7:00 pm by

So are the oofa fruits every going to go back to giving the insects it used to give out?

December 31, 1969, 7:00 pm by

My Chemicals are gone, but whatever, I'm glad that at least the site is back.

December 31, 1969, 7:00 pm by

I've lost some expensive itens I had got from Wizard and from the Donation Corner, such as an Arid Feli Plushie and some rare pants I forgot the name... Also, my gallery is totally disorganized, my favorite category is empty, some itens are in the other categories, others are in the vault and so on. I haven't check everything that can be missed yet, but it is really sux... I hope my GA will be extended, considering theses days we had off.

December 31, 1969, 7:00 pm by

I don't really miss my tokens, but I'm not sure how my Tactical Tome Of Phoenix disappeared. It was really pretty item.

December 31, 1969, 7:00 pm by

Oh that is so not good news for me. I'm missing over 8 million dollars worth of items from trades (items were put in my Holding Cell Gallery)...But I'm holding out hope I will get them back. I have proof they were sent to me via mail Any nice UA is more than welcome to rummage through my mail from LadyKai and deposit those items back in my vault. Thanks for getting a majority of our items back and for all your hard work thus far staff!

December 31, 1969, 7:00 pm by

And I'm missing my 2 Lovable Rainbow Beanbags! Nuuuu....

December 31, 1969, 7:00 pm by

Nuu....I'm still missing one Spectrum Potion ._. I don't really NEED it, but I bought it from the Token Shop the day before the crash...

December 31, 1969, 7:00 pm by

i'm not really sure which items were glitched. i only have 3 oofa fruits in my inventory, but i'm pretty sure they were mine. what other items are glitched? i'm not really sure what i'm missing or not. i don't keep track.

December 31, 1969, 7:00 pm by

My CS items have reappeared in my vault.

December 31, 1969, 7:00 pm by

You can always still try contacting the UA if you know what you're missing and how you got it. I'm waiting for a response for my smails, but I figure their mailboxes are probably close to overflowing already. ^.^;

December 31, 1969, 7:00 pm by

I had 5 or so Bookmark minions in my Tri gallery. Gone. Dozens of Pink, Gray and regular Beach Balls. Gone Drama Lama. Gone. Sinister Flopit. Gone. Gatekeeper Collar of Slavery. Gone. This is a lot to be just gone. I appreciate what was recovered, but why is so much just gone?

December 31, 1969, 7:00 pm by

I got a lot of stuff back, but I'm also missing things =( mostly things that were just released within the last 10 days like new token shop items and such.

December 31, 1969, 7:00 pm by

Actually, the Onqindishnal is flagging as a nonexistent item in the search. o.o Did it not get reentered into the site? Come to think of it, I do have a phantom item in my gallery when I view it.

December 31, 1969, 7:00 pm by

OMG Greydancer, thank you for mentioning that! I didn't even think to check to see if I still had my Onqindishnal! I'm missing it, too. ;.;

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