Morostide: One last treat

November 2, 2021, 2:23 pm by

Anybody else amused at the irony of making the update to this a forum post when a good few of us can't see the forums? Lol.

November 2, 2021, 1:36 pm by

i don't really know why you pinged me for that, but the feet don't show up when you're wearing the skin on site

November 2, 2021, 12:18 pm by

it was "Until nov 5", so 11:59pm on the 4th.

November 2, 2021, 10:54 am by

You're right about the experiments, but I think the three vibrants were more because of the monthly theme of spooky tropical. ;) So while they didn't fit Morostide, they absolutely were fitting with the October Monthly Theme, at least.

November 2, 2021, 10:50 am by

Just a little sad at the lack of Morostide/Halloween pets, myself. I don't really count -chibi- experiments as morostide/halloween themed and vibrant pets are not morostide/halloween themed at all. :c

November 2, 2021, 10:06 am by

Morostide isn't coming back this year - the site is still too unstable and we have other events coming up. Time to think of solutions for next year.

"also reading the other comments, perhaps the minion nip could be fixed"

The only way to fix the minion nip is to add more minions in the patch. There are far too few minions compared to everything else.

Perhaps Nekokin and its buddies could have added back into the pool

November 2, 2021, 9:56 am by

I have the blob kitty skin but it shows my human feet even with a background under the base, I don't think that's suppose to happen..?

November 2, 2021, 8:35 am by

Has there been any clarification for when the challengers are actually leaving? The previous post had "until November 5" while this has "until 11:59pm on November 4".

Is Rouland really leaving earlier? Or is my (and literally everyone else's) interpretation of Nov 5 @ 11:59pm wrong for the other challengers?

November 2, 2021, 5:27 am by

if you bring back moro pretty please could the be put back in the cash shop for a brief time cos i'd buy at least 8 of those bad boys and i'm sure many others would too!

also reading the other comments, perhaps the minion nip could be fixed and just the patch/tot reopened with reduced times for 4-5 days just to give people a chance to make up for lost time, but forego the floating pumpkins if they're to blame for the bulk of the lag? 🚫🎃 just an idea 🥺👉👈

November 2, 2021, 4:11 am by

Oh geez! You should create a ticket for that, so staff is aware and can cancel it on time!

I agree I would have liked a reminder for the ending date - to be honest I didn’t experience lag or errors, but it guess it depends on how you play?

November 2, 2021, 1:47 am by

I agree with about insisting on ending it on the same date no matter how late it starts, why do you think I get so worried when it's over halfway through the month and it hasn't started yet? And you make most other events last at least 14 days even when they start later than usual, so why is this one any different? If it's because of the lore, aren't you allowed to break the rules a bit like when you extended it last year? I get that you don't want it to outstay its welcome (I know other events often feel that way when they get extended) but this is one of if not the most popular holiday, with more activities than the others and uses a lot of RNG, one of which is for an achievement that retires after the event ends,and not everyone has the time to try and get everything they need like I have the last few years.

That wasn't meant to be rude or anything, I was just explaining my thoughts on shortening it.

November 2, 2021, 12:47 am by

the URL for the Discord is in the footer with the change log & whatnot. here's a link for easy clicking

November 2, 2021, 12:17 am by

Wait, there's a discord? Since when and can someone provide an invite please? Because that's literally the first I'm hearing of it and I'm here several times a day! It doesn't show up in discord search either.

November 1, 2021, 11:31 pm by

You can 100% appreciate the staff and still call them out when they proceed to drop the ball.

November 1, 2021, 11:10 pm by

...joining the chorus of people utterly confused that official news about Subeta and its issues are apparently being made on discord instead of...in Subeta's news...

I didn't even know Subeta HAD a discord, and I certainly have no intention of joining it to find information that should be present here. On the site we all use. I DID check twitter a few times and found nothing there, so in general I just gave this up as yet another holiday that crashed Subeta's servers as soon as anyone actually attempted to use the site. Y'all can't hire that communications manager fast enough.

November 1, 2021, 10:50 pm by

Heh. I can't even cancel my subscription (or change it to a lower tier, which was promised to be doable, by the way) because New Subeta is not working properly. , please, PLEASE don't make me do a clawback with my bank. Continuing to charge me after I click "cancel" is not cool and it's the fault of your new site, not mine. You have until the 11th, I think.

November 1, 2021, 10:06 pm by

Thanks for the update and doing what you can!

November 1, 2021, 9:09 pm by

that's understandable and will hopefully save you from some irritation. I hope it's worth mention though that - speaking for myself - much of the frustration isn't with the lag or the lack of extension, that's to be expected and should be handled with patience. The issue is staff saying one thing then not acting on it, and being uncommunicative on-site otherwise. Ignore me if you didn't want a TLDR, just thought it might save some trouble.

November 1, 2021, 9:00 pm by

The care you guys put into making things fair shows whenever the website is down. I'll take what you give no matter what, I appreciate how much effort and thought is put into everything. Thank you for continuing to make this site fun!!

November 1, 2021, 8:58 pm by

I didn't even get a chance to play yesterday, and even before that the site kept crashing for me to where I just gave up. I felt like it was impossible to get anything done during the event. I do hope stuff is fixed soon, and thank you for your hard work.

November 1, 2021, 8:19 pm by

Just got home from work and happy to see that quests and shops are apparently working now. Still can't cancel my subscription though.

November 1, 2021, 8:16 pm by

There's no way in hell that I'm reading through all of the posts complaining about Morostide not being extended, issues with lag, etc. Not calling out anyone so don't bother throwing shade my way either. It will be ignored.

I for one appreciate the staff members that are really trying and quite underappreciated. I feel like ya'll are fellow unsung heroes in the craziness that has become the norm in the world today. All my love and wishes for the best, today and always to everyone here.

November 1, 2021, 8:10 pm by

There's no way in hell that I'm reading through all of the posts complaining about Morostide not being extended, issues with lag, etc. Not calling out anyone so don't bother throwing shade my way either. It will be ignored.

I for one appreciate the staff members that are really trying and quite underappreciated. I feel like ya'll are fellow unsung heroes in the craziness that has become the norm in the world today. All my love and wishes for the best, today and always to everyone here.

November 1, 2021, 8:04 pm by

Not much I can say that hasn't been said already, but just chiming in again to agree, PLEASE give us any updates HERE instead of on Discord or whatever! Honestly I didn't even know Subeta DID have a Discord before now, I don't use that or any social media really - it wouldn't cross my mind to check for info on this site, on a DIFFERENT site, unless this one was offline/down or something. I agree that even just a little banner at the top giving a quick update would've been better than nothing.

Again, I'm not angry at the staff or anything like that, events are ALWAYS laggy and god knows everything is always gonna go badly at the worst possible time, that's just the way the world is! x) I totally understand. I'm just a bit disappointed to hear that apparently there WAS info given but on a whole other platform?

November 1, 2021, 5:59 pm by

15 year member. Same repeat glitches.

Come on guys, this is what Subeta does.

PS: the floating pumpkins are part of the lag problem, but that is also not new.

November 1, 2021, 5:46 pm by

I don't think I've ever "hearted" so many posts as in this one and the "login issues" news post. I do hope that the message coming from the users is clear enough now.

November 1, 2021, 4:47 pm by

well i'm looking forward to morolumifirestide meself

November 1, 2021, 4:24 pm by

Quote

Exactly. I think it&;s funny that the staff person said below she was not contacted by anyone to tell her that the ToT times weren&;t reduced, but most of us didn&;t realize it was the last day.

Not surprising when you learn that staff whose job it is to monitor support emails in regards to locked accounts is not aware of any new emails coming in about those locked accounts. Even my tech-obtuse mom can check her email once a day at least.

November 1, 2021, 4:15 pm by

100% agree I hate his nails so much that I just block the image with my adblock lmaooo

November 1, 2021, 4:06 pm by

This conclusion has been very disappointing, honestly. The extension itself I don't mind not having, even with the lag issues, but it's a bit shocking to have an announcement made on the site when:

The event was already over
We didn't get reduced times
We didn't get any other news regarding the extension, even just to say "lmao not happening"

It's quite alarming that the staff didn't seem to be aware that one of the majors aspects of the event (reduced times during last day) wasn't working, like did nobody test it at all, something that literally takes 3 minutes to see if it's there (that doesn't count fixing times however)? It was a very unfornunate timing that there were talks about the extension AND we didn't get it. I don't really care about the items, they are dirt cheap right now, but more news about it DURING the actual event would have been nicer.

The staff has been nothing but gentle and coordial when it comes to talking to the community (THAT I HAVE SEEN AT LEAST) and there has been clearly some thought put into the event and the problems surrounding it, but it's not worth much if we can only see those efforts and politeness much later than needed.

November 1, 2021, 4:06 pm by

or even something on top of page saying: "sorry, site is too unstable, so no extension" 😢

November 1, 2021, 4:04 pm by

Quote

Maybe this is crazy to say, but information about this site ( esp issues with site even working )... should be posted on this site... not on some discord, social media or whatever. Not everyone uses those, but every person on subeta, uses this site.

Peace!

November 1, 2021, 3:46 pm by

i...really don't understand how does this site still manages to break literally every single event after all these years. and y'all expect people to continue spending money? whack.

November 1, 2021, 3:46 pm by

The biggest problem here is not even that the event isn't getting an extension. It's that it was promised, never spoken about, and then acknowledged as if it was never stated.

November 1, 2021, 3:40 pm by

"it would've been helpful to have a news post Sunday morning with a reminder of it being the last day.... not only would it have confirmed the reduced timings (which didn't appear for me on random ToT or the patch), but would also have confirmed & explained the lack of any extension time"

Exactly. I think it's funny that the staff person said below she was not contacted by anyone to tell her that the ToT times weren't reduced, but most of us didn't realize it was the last day. I thought that since times weren't reduced and there was no news post, it wasn't the last day, so why would anyone make a ticket about that? Had that been confirmed, I'm sure there would have been a ton of tickets made.

November 1, 2021, 3:40 pm by

"it would've been helpful to have a news post Sunday morning with a reminder of it being the last day.... not only would it have confirmed the reduced timings (which didn't appear for me on random ToT or the patch), but would also have confirmed & explained the lack of any extension time"

Exactly. I think it's funny that the staff person said below she was not contacted by anyone to tell her that the ToT times weren't reduced, but most of us didn't realize it was the last day. I thought that since times weren't reduced and there was no news post, it wasn't the last day, so why would anyone make a ticket about that? Had that been confirmed, I'm sure there would have been a ton of tickets made.

November 1, 2021, 3:17 pm by

"The problem isn't just the morostide items. The problem is that people might have wanted the avatar borders - which cannot be awarded via the free shop. The hexing border has been especially scarce for some people. "

well i don't care much about avatar borders so ¯_(ツ)_/¯ i dont rly have a suggestion for that other than it being a low-chance random event given when buying from the free shop for the aforementioned theoretical ToT clearance bin

also helly i am in tears thank you i love that image

November 1, 2021, 3:07 pm by

okay but imagine the hype if the sub team make a newspost star wars style like ✨ RETURN OF MOROSTIDE ✨

November 1, 2021, 2:57 pm by

Quote by Amber

There was a post that said if things got extended, we’d let you know.

I'm sorry, but that is not what that post said. It said:

Quote

We are aware of the lag and will have a post later about any extensions on the holiday.

It says we WILL have a post later. We all sat around waiting to hear what was going to happen but "later" never came until it was too late. It does not say "IF we decide to extend it there will be a post". Leaving us waiting for answers until the event has ended and then saying "we decided not to extend it after all" after it's obviously already over?? I'm flabbergasted here. We all sort of assumed we would get at least one extra day considering the site has been unusable for days.

Yeah, maybe we shouldn't assume. But maybe there should be some communication in a reasonable time frame to avoid these misunderstandings... As someone who got everything from this year's morostide in time, I'm not mad about it ending. I'm mad at the lack of communication, and what little communication there was happening in some strange, offsite, third-party setting. I will never understand why staff seem so allergic to using the site news to post news about the site. Ya know, where all the users, new or old, social or asocial will be able to read it.

I appreciate the work going on and can see some things being fixed already, but the communication failures surrounding this holiday have been confounding.

November 1, 2021, 1:40 pm by

I just want to say that Rouland's finger nails have always creeped me out/are disgusting. Why are they even like that? I really don't get it unless it is some kind of drug reference??

November 1, 2021, 1:35 pm by

I got pretty much all of the items I wanted, so it's not a big deal for me, but I was pretty bummed that the Pumpkin Patch and Random ToT timers didn't get reduced on the last day as announced. I was hoping to stock up on a few more goodies before Morostide ended. :c

That said, I know you guys are doing your best to keep the site as stable as you can, and I know how finicky coding can be, so I'm not mad or anything! I hope you're all holding up alright.

November 1, 2021, 12:57 pm by

Sigh, third year and no Shriek from the Nightlady. Beat her 21 times this year before she grew beyond my reach too.

November 1, 2021, 12:56 pm by

There’s nothing I can say that hasn’t already been said tbh. I’m just disappointed at the continued lack of communication, as per usual. I love this site so much, I’ve been here for over 10 years and have poured more money into my account than I could ever care to publicly admit, but I just can’t justify it anymore. I want to continue to support this site that I love so badly, but why should I continue to pay for something that’s so clearly broken?

November 1, 2021, 12:55 pm by

HAPPY EASTER!!!!

November 1, 2021, 12:34 pm by

i think everyone here feels the same, we love and appreciate this site very much and recognise that the staff do their best. but in the case of paying users, those users are paying for a service, and no one should feel compelled to keep paying for any service that can't be provided, regardless of what that is. i don't think anyone would go to the store and buy a carton of sour milk on the basis of 'the milkman did his best, so i'm still gonna buy it!' at the end of the day if people want to carry on paying that's completely fine, but cancelling subscription to this site is also fine and a completely understandable action to take, especially in light of how the site has broken, and the way moro was extended for battlers, but not for everyone else, minion nip not working, ToT times not being reduced, the lack of communication, etc. i think if moro had just been extended for all players til the 5th, people wouldn't be quite so upset.

November 1, 2021, 11:31 am by

" an idea perhaps: you could fill the free shop with 2021 morostide items and set the timer to the same as random ToTs? could call it the morostide clearance bin event or smth idk"

The problem isn't just the morostide items. The problem is that people might have wanted the avatar borders - which cannot be awarded via the free shop. The hexing border has been especially scarce for some people.

November 1, 2021, 11:29 am by

Thank you Subeta staff for all of the hard work that goes into running the site and trying to update and make it better in the long haul. Bugs happen. This site is one of the small joys I've had to look forward to as a constant presence in my life for over a decade now. <3

November 1, 2021, 11:25 am by

what is the goal of new.subeta then?

November 1, 2021, 11:13 am by

I feel it's prudent to clarify here that I'm not aggravated with the issues that we should all come to expect of this site and it's holidays. I don't intend to permanently remove my sub, and am not trying to be spiteful in doing so. But for now, I'm not going to.pay for something unenjoyable and hardly functional. I get that issues happen and it's worth working around to enjoy the site and the hard work of staff. What's aggravating, unprofessional, and appallingly easy mitigate is the lack of communication. All I can do is rely on my own read of the situation, which remained so misinformed that for all intents and purposes, staff mayve truly been struggling and trying their faintest, or they may've sat back and twiddle their thumbs. I trust that the latter didn't occur because I have SOME faith, but I technically cant know for certain if we aren't given the respectful inclusion/communication we at least deserve as paying users.

November 1, 2021, 11:07 am by

LMFAO and now I can't even cancel my Subscription because new.subeta.net is STILL NOT WORKING CORRECTLY. AMAZING.

Logged Out

Morostide: One last treat

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