September 17, 2021, 10:38 pm by FedoraSpooky
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Do you get the item automatically when your sub renews? I'm a new subber ^_^;

September 16, 2021, 9:03 pm by Nomi_Barei
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I love that all the sapphire monthly subscription/bonus items are the same exclusive shade of blue, it's such a pretty colour!

September 16, 2021, 5:29 pm by kudzu
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I can't stop looking at this item! Can't wait until my sub renews to get it.

September 16, 2021, 7:07 am by Tuca
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so pretty <3

but my wardrobe don't work anymore :(

September 16, 2021, 1:04 am by Trees
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Thanks for letting us know , I was just worried it was a more serious issue. I have the item now.

September 15, 2021, 11:15 pm by Ad_Astra
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Well, now I gotta make a new outfit for my new item. I'm stoked!

September 15, 2021, 11:03 pm by Sap
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Wow how pretty!! 🦋💙

September 15, 2021, 11:02 pm by Julie
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I love colors around the wrist area. Lovely item.

September 15, 2021, 7:56 pm by Ice
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Stunning. Would love recolors of this! Especially in black and white ❤

September 15, 2021, 7:55 pm by Psychedelia
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Oh this is lovely. I can't wait to get mine and use it.

September 15, 2021, 7:36 pm by Bug
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To explain the delays: the items are not given automatically when it's changed, we have to manually run a script for that. There's been a recurring issue with the script when runs it, so she's had to wait for a me to do it, hence the short delays.

There is no harm in filing a ticket immediately if you'd like the peace of mind. There's also no harm in waiting a day to see if it gets addressed, if you'd rather save yourself the trouble. So far, yes, we've been aware of the problem when it occurs, it's just about waiting for a programmer to be available. I do my best to address it within the same day.

September 15, 2021, 7:35 pm by Virus
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Wow this is absolutely gorgeous and I can't wait to get mine 🤩

September 15, 2021, 7:30 pm by Delirium
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Augh, as soon as I need to cancel, this BEAUTY comes up. xD Gonna have to save up some sp again!

September 15, 2021, 7:24 pm by TribalMoon
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Beautiful accessory! Thank you!

September 15, 2021, 7:22 pm by Bug
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Hi all, if you were supposed to get your item when this was released but didn't, you should have it now.

September 15, 2021, 6:47 pm by Starscream
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Lovely. Looking forward to getting that.

September 15, 2021, 6:33 pm by Knives
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So beautiful!

September 15, 2021, 6:31 pm by Moonchild
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That is an absolutely gorgeous item! I love it! <3

September 15, 2021, 6:28 pm by Yuzu
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Good to know I'm not the only subscriber this didn't roll out to right away. (I upgraded my subscription yesterday.) I'm going to wait a day or two before submitting a ticket though since I get the feeling they are already aware this is a problem and they're working on it. :)

This item is BEAUTIFUL and I can't wait to wear it! It's going to look beautiful with my other sapphire stuff +_+

September 15, 2021, 6:19 pm by Mithmel
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What a BEAUTIFUL item. Too bad I'm not a subscriber. T-T

September 15, 2021, 6:02 pm by Trees
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Rather not, I mean

September 15, 2021, 6:02 pm by Trees
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So it's not just me then. It's just that I need to sleep and I'd rather wake up to find I have to make a ticket when I could be making one now.

September 15, 2021, 5:56 pm by Loki
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Mine renewed yesterday, and I usually get my item when the news post hits. However I did not this time. :(

September 15, 2021, 5:50 pm by Johniarty
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I have the same issue, my sub renewed at the start of the month <.<

September 15, 2021, 5:49 pm by Avel
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Mine renews on the same day and I got mine just before the news came out. Maybe it goes in alphabetical order? I would wait until tomorrow and then submit a ticket if it's still missing but that's just me.

September 15, 2021, 5:27 pm by Ambition
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OH wow, I need this in my life. lol It's so lovely!

September 15, 2021, 5:22 pm by Trees
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Mine renewed on the 13th, they used to release the item on the 12th and when they started doing it later I wouldn't get a copy of the previous item and instead get the new item when it came out but for some reason I haven't this time and I don't know if it's just a normal delay or if there's a problem I have to report.

September 15, 2021, 5:20 pm by paeoniaceae
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This is absolutely stunning.

September 15, 2021, 5:19 pm by Kushiel
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You get it the next time your sub renews

September 15, 2021, 5:18 pm by Kushiel
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You should get it with the next renewal

September 15, 2021, 5:18 pm by Riashire
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Yeah, just give it a little time. :) Mine renewed earlier today, but we should see it soon! I think the longest it's ever taken me to get mine is like a day?

September 15, 2021, 5:17 pm by Laurence
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Lovely!

September 15, 2021, 5:16 pm by Trees
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Does it take time for the items to go out to those whose subscriptions renewed before it was released? I don't have mine yet...I don't have to send a ticket, do I?

September 15, 2021, 5:16 pm by Brioche
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Very pretty!

September 15, 2021, 5:12 pm by Riashire
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Oh my gosh, this is GORGEOUS!

September 15, 2021, 5:12 pm by Marina
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Wow, that's gorgeous! I love it!

September 15, 2021, 5:10 pm by Damon
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Gorgeous.

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