New Subscription Item: Sapphire Adorned Barley

September 12, 2020 6:56 pm

We've changed the special item for our Subscription Quester, Councilor, and Goddess plans. We will be changing this special item slot every month.

Note on the special item from the subscription plans: If you are currently subscribed to one of these plans (Quester, Councilor, and Goddess), you will get this month's item on the day your subscription renews. If you get charged a few days before the special item changes out, meaning you get a second copy of the previous prize, you can file a ticket to get it swapped to the new one!

September 17, 2020, 8:57 am by

I’m confused because mine runs out end of month which I’m getting? I want to renew if finances come in but the smoke in Oregon has been pretty rough with my so having to call in ( he works out in smoke and it’s been toxic) so crossing fingers things sort out for the entire area. Still worried about everyone losing their homes out here ;;

September 14, 2020, 9:06 pm by

Lovly item ❤

September 13, 2020, 6:43 pm by

Can I admit something stupid? Yes? Ok...I had no idea that you got a new item every time your sub renewed. I thought it was a one time thing like when you just buy CSC. I became a Quester just to help out, honestly, because I get so much enjoyment out of this site, but that's all I could afford right now. And now that I know I get a new item every time, I'm freaking the sweet f*** out lmao. Good times.

September 13, 2020, 5:37 pm by

I don't know why people are making comments about some players asking simple questions. I made a ticket and the old item was swapped out for the new one (Thank You). I just wanted to know if the item would change out on the same date every month so that I could change my renewal date to avoid filing a ticket every month. I hate making tickets, and I am sure staff does not want a ton of the same tickets every month. No big deal. No demands made. No pressure was put on anyone. I am not going to search through the forums to find a post when I can just ask an innocent question on the news feed. I do appreciate the staff, and I have been nothing but supportive. That is why I am paying $15 for a subscription! Please stop trying to act like asking a question is criticism of some kind. If players want this site to survive and thrive, maybe show a little support to fellow players also. We are all going through difficult and hard times in rl too! :)

September 13, 2020, 4:54 pm by

Thanks for the beautiful item!

September 13, 2020, 2:37 pm by

Pretty ironic that the last news post is filled with nearly 100 supportive comments from users encouraging staff to take their time, stay safe and healthy, step back from the site if they need to—then this news post’s comments are mostly, “Ugh, I got the wrong pixels and they were LATE, fix it immediately.” And as an added bonus: there’s a thread in the forums made entirely about the same issue.

Staff already communicated to us on several occasions that they’re all going through a tough time, and to please be patient with them. Y’all are making them perform unnecessary emotional labor to repeatedly reassure you of what has already been acknowledged.

September 13, 2020, 2:29 pm by

I wanna let you all know that we hear you, and we are working on a better way to distribute these items so that people don't have to file tickets every month. :)

September 13, 2020, 1:53 pm by

So pretty! I filed a ticket yesterday and already got the corrected item. Give them a little slack while they work out the kinks, this IS still a new feature ya know.

September 13, 2020, 12:09 pm by

It astounds me how so many "adults" on here seem to forget the people that run this site are human too. I try to make sure to leave a positive comment whenever these things happen just so they know not all players are unappreciative of the measures taken to keep this site up and running.

On that note, as always Subeta Staff I appreciate all of the time you spend on the site even with such crazy IRL circumstances. Thank you <3

September 13, 2020, 11:09 am by

How can we buy one if we do not use subscription!?

September 13, 2020, 8:53 am by

I’m assuming based on the last news post that staff are having RL issues such as the fires/protests that it may have played a part in why the special item was added a little late this month. I very much doubt it’ll happen every month, but these are extraordinary circumstances. It’s annoying sure but with Some staff being stuck where the fires are maybe we should cut them a little slack this month.

September 13, 2020, 2:19 am by

Thanks for still releasing the item at the same time, I wasn't sure if you'd be able to or not.

September 13, 2020, 1:34 am by

Another person here who subscribed the second the subs were available and is hoping not to have to file a ticket every month.

September 12, 2020, 11:49 pm by

Honestly, what you get for the price you pay is so worth it! Got a $5 sub (if I wasn't so poor I would do the $15), not sure if I'm going to be able to keep it up but we'll see ♥️

September 12, 2020, 11:45 pm by

So beautiful! I love it! I've been thinking of subscribing and might do so now... though these comments are exactly giving me confidence in how smooth it's going.

September 12, 2020, 11:44 pm by

Oooooh! That's pretty! o__o

September 12, 2020, 11:40 pm by

Quote

<em>still hoping for a way to get multiples of these items!</em> This is so pretty!

I'm still hoping staff will reconsider my idea of putting them with the old bonus items, in the cash shop :)

September 12, 2020, 11:36 pm by

I'm super confused on how this works too in case y'all didn't see. Is this going to cause people to miss out entirely? Someone else above me already mentioned that theirs had renewed and they got last month's item. Any helpful answers from staff would be much appreciated <3

September 12, 2020, 9:44 pm by

I LOVE this! My favorite subscription item so far. can't wait to get it!

September 12, 2020, 8:38 pm by

still hoping for a way to get multiples of these items! This is so pretty!

September 12, 2020, 7:44 pm by

HNNNNNNNNNNGH okay, I've subscribed, I couldn't take it anymore xD This one is just so pretty!!

September 12, 2020, 7:43 pm by

Right? :P

September 12, 2020, 7:39 pm by

I'm getting strong Emperor Nero vibes from this...

September 12, 2020, 7:36 pm by

ahh i can't wait to get mine ^^ it's so pretty!~ I am thinking about cancelling my sub and trying to resub a few days later into next month though, so I won't have to file a ticket every time a new item comes out

September 12, 2020, 7:36 pm by

It's so pretty! I can't wait to use it!

September 12, 2020, 7:22 pm by

This is beautiful! Can't wait to get mine :D

September 12, 2020, 7:20 pm by

Now wait! Does this mean I'm going to have to file a ticket every month to exchange my item? That makes no sense. I signed up on the 12th and it seem like the new item should go out on the 12th, not a few days later.

September 12, 2020, 7:15 pm by

oh wow that's so pretty!

September 12, 2020, 7:14 pm by

I re-subscribed this morning (since there is strangely no option to upgrade your subscription), and got the old item. Does this mean I will have to wait a month for the new one? Will I always be a month late? Or does this mean I missed out on the new item completely? This is so aggravating. Can't this just be changed to the 1st of the month? I didn't want this extra thing, and didn't know I had to keep it to exchange it for the proper item later.

September 12, 2020, 7:14 pm by

It couldn't come out at midnight?

September 12, 2020, 7:11 pm by

i made a ticket it's supposed to renew today but it didn't

September 12, 2020, 7:11 pm by

My subscription renewed just a few hours ago and I received last month's item. Am I going to have to file a ticket every month just because it renews a few hours before the change?

September 12, 2020, 7:04 pm by