We're going to be in for a bumpy ride for the next few hours, there will be some tweaks made and the site will likely continue to toggle between online and off.
Thank you for your patience while we work through these kinks, once this is complete we will be much faster and be able to handle things like events significantly better.
Not complaining at all, I know stuff happens. I tried to create a ticket but I don't think it worked so I'm going to post it here:
I priced items in my shop on 11/14/19 and among those items were 4 or 5 mage amulets. I priced these at 450K, well below the lowest because that's just what I do. Much later when I logged on, I had the notification that I had shop purchases and when I clicked on it I noticed that not one amulet was listed in the sales history yet they are no longer in my shop. I've had quite a bit of sp in my till so I don't know if I received the funds from the amulets or even if they were purchased. This won't devastate me but I just wanted to report it.
Thank you,
If a ticket was actually created, sorry for posting this here.
I just tried to order my pet Shamu Neko's treasure chest and I keep getting this message instead: 343718 - 1 when I try and access the forums, I get a blank white page with this music: Database error - send this to Keith: SQLSTATE[42000]: Syntax error or access violation: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ')' at line 1 (SQL: SELECT * FROM forum_groups WHERE groupid IN ())
soooo I'm reporting it here instead.
Would be nice to get an answer on whether or not we can re-do the quests that reset. Then again not sure how much difference it would make since the lag is so bad it's almost impossible to do quests and I have to leave for work now anyway. Hope everything gets straightened out today.
I appreciate all of the hard work and effort being put into making the site better, thank you!
I know things are still being worked out but it seems as if a few dailies have been put onto a 24 hour cycle instead of resetting at midnight. I don’t know if this is intentional or just another bug that you are still working on, but it seems like the Rift, Shinwa, Hustler and a couple other things don’t reset until 24 hours or more has passed. Also, not getting alerts for Training Center and Minion Bonding, so manual and auto-alerts.
Just reporting what you probably already know. Thank you again!
Quests reset but these haven't yet- Rift, Safe crack, Hustler, Stargazer and Potion Lottery. Hopefully they will soon? Wait a minute, the quests just reset again. I had already done Shinwa, Sag and Wiz and now they're all at zero. Does this mean we can do them again or not?
While I appreciate the free GA days, I don't understand the point of giving them to us before the site is actually back to normal. I've barely been able to load any pages the last couple of days. I'm constantly getting an "Application Error" page. (It took me about fifteen tries just to load this news page again, and I'm not convinced this comment will go through, since that's been massively spotty too.) The site's WAY too slow to do any quests, and I haven't even managed to get to the final step in my shop's autopricer. If the site's still under construction, that's fine, but wait to give us the GA medals until things are functioning the way they're supposed to and we can actually make any use of it.
Can anyone else no longer edit pet profiles? Was fine all day but as of the last 30 mins or so, blank page when trying to save changes. I have tried several times and still nothing.
Thank you for all the work!!! Hugs to all! I am patient, hope everyone is, but you guys are doing a great job!
On the positive side it's more time for Disney+ when I get home. :)
hair salon users logging in to see that we're all still bald
I'm not on much but heard the site was down for a couple days. Seems to be working today, thanks. So I guess this means sometimes I have to deal with real life stuff, cleaning, going to work, making dinner, watching TV.... oh look Subeta's back. :D
Thank you guys for all your hard work on the site. Wish I could send you some pizza to keep you going strong!
Its almost like the last time where i quit playing this game because its unplayable. Hope i dont have to do this again. xD
plz fix salon hair plz
IDK if this is where I am supposed to write this but I am still having troubles:
I have not been able to accept trades (they error and say they were cancelled). I cannot send smails (the error is: "an error occurred. Please try again."). I also cannot edit any of my posts, at all.
Anyways, I have no clue if other people are all having troubles with utilizing many of the site features still or not. Thank you for looking into all the troubles the update on Monday created. <3 <3
Thank you for all you do to make the site better and thank you also for the extra gold account days :)
Just wanted to drop in and say thanks to all the staff for working so hard to make the site better for everyone!
Or Groundhog DAY** lmao
It's like Groundhog say with the news. lol It's always the same. :P
You seem to be missing the point that Subeta is a product that the Subeta staff is providing us. GA users are paying for the overhead and upkeep of the site (not entirely, obviously, but not a negligible amount, either), and thus generally we expect a certain level of service out of the product we pay for. Not to mention that, in lieu of an incredibly arduous attempt at NPC-ifying every single shop and site event, Subeta players personally provide a goodly portion of the product. Yes, I do absolutely as a paying adult member of this site expect a certain level of both professionality from the staff AND functionality of the site I help pay for, and I'd bet dollars to donuts that many of the GA owners feel (at least somewhat) the same way.
Do we understand that this site isn't run by Big Name Television Conglomerates or AAA game studios? Do we understand this is a small indie team of folks who mostly started out as volunteers? Of course we do. We also fully understand that server moves are at the will of the tech gods and that Subeta ETAs for server moves are a hopeful shot in the dark. That does not mean that users do not get to voice their displeasure to Staff when something seriously wrong is happening. Please note that none of what you're calling "complaints" are actual complaints: they are 1. concerns about the new analytics that may/may not come with hosting via Amazon and 2. the bug reports that Staff literally freaking asked for in the forums Both of which are completely valid, despite your attempts to invalidate them.
The same news post has an alert again...intentional I'm assuming? I'm keeping a low(er) profile until we know for sure things are right again. It's okay, it's okay.
Truly appreciating all you do, Keef and staff. I wish I could send you some fresh-baked cookies and blazing hot coffee. Maybe I can... INTENSE BAKING, COFFEE BEAN GRINDING, AND MEDITATION ENSUES
Oh yeah same, no new news for me either
not new news still stuck on the 11th
i thought thanks to the lag and all the bugs there will be less competition in potion lottery and was apparently right because i bought a bunch of tickets yesterday and finally fucking won lmao. making lemonade here. anyway thanks for all the work
I cleared my cache in browser and for my :C Drive, but I still can't see my Avatar :(
I want to like comments why can't I like these guys' comments. D:
I lost a day of autopricing with the GA because it didn't work before the day rolled over. And I haven't been able to leave comments on the news posts, which is frustrating, but I guess I'll try again...
1.) I love Subeta!!!
2.) I miss it when it's down.
3.) I understand the need for downtime and maintenance.
4.) I am grateful to and all the subeta staff for all their hard work in developing, maintaining, upgrading etc etc etc in order that I can enjoy the ongoing experience of the FUN (for free I might add) of Subeta!!!!!!
5.) I just had to add my 2 cents to this thread, lol.
PS: I believe, I'm one of the oldest users here, I could have grandchildren playing here (if I HAD any I would definitely recommend subeta). I have no idea why I added this, I guess I'm feeling frisky and silly. Have a good night everyone!!
waits patiently for the free shop I don't think I've been to the free shop before, else I don't remember. This'll be fun.
haven't had much time to be here so it's surprising to see so much going on o: anyway, thank you for the GA and all the effort! sounds like everyone is very busy
Autopricer got eaten today right after downtime ...
My avatar in the sidebar shows as a broken image that says, "User Avatar 700107" on it. Not complaining, in fact I have reason to believe this is on my end. I was just thinking I'd double check no one else has this problem before i start messing with by browser etc?
I don't mind the down time, I found this new thing to play with and it's sort of neat, they call it (I think, don't quote me on this) R-e-a-l L-i-f-e. It's a little difficult to get your head around to start with but after awhile you get the hang of it and it's pretty cool, my concentration has improved signif..... oh look Subeta's back!
Can I comment on this news post now? It wasn't working at all last night. Test I guess!
Thank you for the GA and the updates. Hope all little niggles go well.
Error I got today...
Application error An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command heroku logs --tail
and I haven't been able to see my Avatar in days!
Thanks staff, all of your hard work is appreciated! hugs
Thank-you for all your hard work and dedication! ❤
Thank you guys for your work and GA! <3
Thank you for the update and GA :) <3
Thanks for the GA, I just wish everything was loading quickly enough to make use of it 😭
Thank you!!!! For all your work and time & the GA!
Thank you so much! <3
Thank you for the GA! ❤
I came back to the site to check if there was anything missing in my inventory or if my bathhouse combo was lost... Nope.
But now I'm bald.
I am really excited to see the final results when we have an event! And thank you for the gold :)
Thank you so much for the 10 extra days on my Gold Account but mostly thank you ALL for the hard work you put in getting the site to work faster and better!! You all need some sleep and food now!! Thank you again!! :)
Thank you for your hard work on this iq test