We\'re working on the issues!



Hi everyone! We're posting to let everyone know that we're aware of the issues, such as the 504s from dancing or our cron not resetting quests/games/etc at midnight, currently happening onsite and are looking into them. Thank you all for your patience while we work to resolve these issues.

We've also posted on our status page and will update there once they've been resolved.
March 26, 2017, 10:42 am by Raru
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I can't dance even though I've tried every mask I have in wardrobe. :/

March 25, 2017, 3:33 pm by Valiska
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help I can't change clothes and I don't want to wear the same dress for the whole masquerade

March 25, 2017, 2:59 pm by Ambition
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sad face wardrobe issues and I need to change for the ball still. /:

Thanks for fixing things so much and for everything you guys do!!! hugs

March 25, 2017, 2:52 pm by Lawnbuddha
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wardrobe items don't seem to be loading now - glad I already have my mask on!

March 25, 2017, 1:39 pm by DarkMeg
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My pet isn't hungry after almost 24hrs of me not feeding them. Now I can't complete Major Drills quests

March 25, 2017, 12:53 am by Avel
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I got like three notifications for my quick buff wearing out.

March 25, 2017, 12:30 am by jazseraphina
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i hope they fix things soon. i'm glad everyone is working hard to fix things. <3

March 24, 2017, 9:48 pm by Raggy
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Ive been deleting all those "you've not been asked to dance" messages I didnt realize they were faulty! I hope I've not lost them all. I really feel for the staff, they must be working so hard trying to sort this all out.

March 24, 2017, 9:13 pm by Delirium
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I just want to comment back my friends crycry

March 24, 2017, 8:43 pm by Elysium
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Urgh, I suppose this may not have been the best time to purchase more CSC... usually get the approval notification within a few minutes, and the transaction is on my bank statement now so I hope this clears on site soon.

March 24, 2017, 8:31 pm by FabulousViolet
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please please please fix the ""you have not been invited to a dance"" issue and make sure we get to accept all the 60 or so we have backlogged since the failure to accept them has been from the beginning. thank you..

March 24, 2017, 8:06 pm by Cresenta
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Getting the same issue with CW submission. Been trying since 3pm and it's now 8pm. -_-

March 24, 2017, 8:06 pm by Cresenta
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Getting the same issue with CW submission. Been trying since 3pm and it's not 8pm. -_-

March 24, 2017, 6:22 pm by Ambition
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Are all the site issues being solved yet? Perhaps we can get an update on the news thread here not on the site (because I swear it's not really live update or lots of information). I would like to know a time frame, I am so desperately trying to put a CW through to payment queue and it will not let me. :(

I do not mean to complain, however, I am quite distraught that the mask is being affected so negatively by all these errors around the site.

As usual though, thank you for all your hard work including the plethora of adorable and useful new items! I am loving the celebrations thus far!

March 24, 2017, 5:52 pm by Chigusa
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the dance scode still tells me i'm using an invalid link majority of the time ;o ;; when i use the dance button under the HAs, it will now only occasionally shift the site coding but still freezes/lags and makes the rest of the page unclickable when it does happen still getting 504s when accepting dances sometimes but less frequently, tho it takes an eternity for the page to load making a post = the gray spinning wheel of death OTL comments are getting swallowed unfortunately gifting errors too group pings sometimes laggeth and/or never go through :c same with personal mentions

but thank you for all the hard work! the pages and site are running smoother in general now c:<

March 24, 2017, 5:43 pm by MAGE
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Migrating Masks Restocked 1 hour, 54 minutes ago 😬

March 24, 2017, 5:38 pm by Burton
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Haven't been able to properly accept dances yet :/

March 24, 2017, 5:29 pm by Doe
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I think I'm just going to wait it out, unfortunately. I get 504 errors practically every time I try to dance. Not sure if it's going through or not. I can accept dances, at least, though.

March 24, 2017, 4:09 pm by Delphi
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haven't been able to feed my pet since last night.

March 24, 2017, 4:08 pm by Delphi
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Are prts not getting hungry part of this bug? Because I

March 24, 2017, 3:27 pm by Valiska
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Hi! I thought all items with the word "mask" in their names were supposed to work, but for me to use the mask I'm wearing now (Gilded Final Masquerade Mask, a CW) I have to layer an older one under it. Gold Swirl Mask doesn't work either. Thanks!

March 24, 2017, 2:47 pm by Julie
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So, I'll click on the and get a 504 error. Then I back out. Refresh, Click on it again. Get a 'Your feet are tired message... did I even dance? I'm not sure what's going on but hopefully I'll get dances in.
Thanks for the communication Amber, we really do appreciate it.

March 24, 2017, 2:26 pm by Bhuniivelze
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Thank you guys for always working so hard! I'm loving the event so far! And so many pretty new items!

March 24, 2017, 2:09 pm by BlueSkyy
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UGH I hate not being able to properly accept dances! I feel like the other person must be pissed! I think I'm just gonna wait it out, was really trying to earn the key this year! ;.;

March 24, 2017, 1:46 pm by Stiles
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"You've already accepted that invitation! It's probably just a mistake... I'm sure you wouldn't be trying to cheat. You'd never do something like that, right?"

It was a different invitation but I have no idea what's going on anymore or if I'm accepting XD

March 24, 2017, 1:44 pm by MarchOnOff
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Seriously, is anyone surprised?! :D :D :D

March 24, 2017, 12:57 pm by PinkSapphire
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I like the way you think, . LOL

March 24, 2017, 12:51 pm by Kaseydaqueen
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Possible extension??? The errors are so overwhelming and sickening. :(

March 24, 2017, 12:37 pm by gitto
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I've just tried to accept about 6 invites to dance and only two of them didn't result in 504s... so I guess I'm not accepting my dances until I know the issue is resolved :/

March 24, 2017, 8:52 am by ulalena
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Only the links in the forum work for me for dancing (the dance button below the avatar) yet not the coded ones listed anywhere or in the friend feed.

March 24, 2017, 2:56 am by Latreia
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That'll go well with oreos....but would appreciate a bucket of ice cream too- I'm all jittery balancing dancing while at work LOL

March 24, 2017, 2:54 am by Amber
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[b]YAY QUESTS RESET + SPOTLIGHT + ETC ETC[/B]

March 24, 2017, 2:52 am by Amber
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i've been stress eating ice cream

March 24, 2017, 2:51 am by Latreia
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Alrighty, thanks for the note! c: can't wait till everything is smooth but it must be tough being on the fixing site :'D

March 24, 2017, 2:43 am by Amber
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We're aware of that issue too. :) Looking into all the things going wrong haha

March 24, 2017, 2:41 am by Latreia
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Just to supplement, I received these pings within the span of 1 minute -ish...

March 24, 2017, 2:40 am by Latreia
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...I just received 40 ish (and still incoming omg) pings of 'Your quick feet buff has worn out, back to normal dancing time!"...is this normal? Cool down time now 10 minutes 0u0

March 24, 2017, 2:25 am by Screech93
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Oh goodness I was so confused I hadn't asked anyone to dance yet and already apparently someone accepted my proposal to dance.. I am not even wearing a mask or anything XD Good luck with those errors

March 24, 2017, 2:14 am by CastlesInTheSky
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you took away the 504 errors!! :( :( ;)

March 24, 2017, 2:13 am by omnibless
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yea that's not it. something about me and partner have no mask but they're on :/

March 24, 2017, 2:01 am by Hetty
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Tis 7 pm Friday evening, don't have to get up early tomorrow, I'm dancing and battling and I've got chocolate. It all fine with me :) No worries here!

March 24, 2017, 2:01 am by Jzrixcooi
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What happened with the bathhouse... 1 day in a row?...

March 24, 2017, 1:57 am by arixen
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So hard to start a big event like this and run into problems. Thank you for the prompt notice and hard work to prepare events and then fix any issues. Wish there was something I could do to be helpful.

March 24, 2017, 1:53 am by Rocketlauncher
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And if not, you can always extend it indefinitely ;)

March 24, 2017, 1:50 am by rileyCoyote
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Thanks so much for all of your hard work, hope you get a chance to enjoy the festivities along with the rest of us at some point! <3

March 24, 2017, 1:48 am by Stiles
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Thank you, as usual <3

March 24, 2017, 1:47 am by SaboKat
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I'm not getting any tokens for dancing :/

March 24, 2017, 1:45 am by Amber
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those darn (cyber)punks

March 24, 2017, 1:40 am by Sovereign
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clearly, this is all the lower ziarans fault

March 24, 2017, 1:39 am by Sovereign
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ive been able to, albeit, very slowly and thats not even due to the time between dances tbh

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