Trees!

January 7, 2016 4:01 pm

Good news, everyone! The Luminaire Trees have opened and you are now able to retrieve your gifts.

If you've been keeping up with our updates, you'll know we hit a few snags along the way, but we're pleased to say that everything has been restored, including the names of the users who gave the recovered gifts.

If you received stocking events and gifts and still have not deleted all of the items from the 25th, please make sure to delete any duplicates that you receive! If you're unsure about what items you received that you might have used originally, and have not already filed a ticket, please do so now and we'll help you sort it out.

January 9, 2016, 10:53 pm by

thank you soo much for the amazing luminaire gift, i am very happy with them. the time to wait was ok if i see what nice item i got :) and also thank you for the update always and the work you have done for us

January 9, 2016, 2:31 pm by

Can someone please tell me how long this link will remain good? Thanks.

January 8, 2016, 7:09 pm by

Thank you for all your hard work, it must have been a nightmare to sort out. Ive not even opened my tree yet, but just want to say thank for the gifts.

January 8, 2016, 6:03 pm by

Thank you~

January 8, 2016, 2:18 pm by

So you allow us to open trees but reduce our inventories back to 100-250 again? "Makes sense." e_e

January 8, 2016, 11:52 am by

I wasn't able to be around much over luminaire and only caught the end of the issues you guys were having, but wanted to say thank you for working so hard over the holiday period. Great result! The Melody items are gorgeous and sweeten the fact that I missed out on so much over the past month or so... <3

January 8, 2016, 11:52 am by

January 8, 2016, 9:40 am by

Great job getting this all fixed. I was so excited to finally see my gifts :) Thank you all who gave me gifts and thank you subeta team for all of your hard work getting this sorted out. This was my first Lumi and it was so much fun! I hope everyone here had a great Lumi :D

January 8, 2016, 6:51 am by

Great job getting all this fixed. All the hard work done by grelca and the whole Subeta team during their holidays (and all year long) is much appreciated. It took great dedication to find the lost giver data. Happy for everyone that trees are out and Subeta is back to normal.

January 8, 2016, 6:18 am by

Thanks to everyone who worked so hard on this. We really appreciate it.

January 8, 2016, 3:47 am by

-Disease

Did you click on the luminaire tree link in the post?

January 8, 2016, 2:41 am by

I was gone for most of the day, so this was an awesome thing to come back home to! I'm so happy to finally see what's been under my tree and I love eveeerything. Thanks for the extra gifts, too!

January 8, 2016, 2:07 am by

I didnt get a stocking...

January 8, 2016, 1:19 am by

aaaah thank you! <3 and the extra melody items are very cute too c:

January 8, 2016, 1:12 am by

PLEASE increase the inventory limit to 1000 again................

January 7, 2016, 11:33 pm by

Thank for fixing this!

January 7, 2016, 11:18 pm by

No there were no issues with cw's, I received 3 of them through my tree just fine.

January 7, 2016, 10:20 pm by

I got a bunch of sweaters and coats. People seem concerned about my avatar standing out in the snow with only a short sleeve shirt on!

January 7, 2016, 10:01 pm by

Just wondering, was there a glitch with CWs in the trees? Like, people not getting them?? Please ping me if you know!

January 7, 2016, 9:46 pm by

Thank you for finally getting it all sorted out!

January 7, 2016, 9:45 pm by

I wanna thank the Subeta staff for fixing the problems with the tree. Thank you.

January 7, 2016, 9:27 pm by

Praise Shinwa!

January 7, 2016, 9:10 pm by

Woohoo! Suddenly I feel so loved!! :-)

January 7, 2016, 8:53 pm by

Wonderful! I got so many things o: It's only my first lumi. Thank you, everyone and Subeta team.

January 7, 2016, 8:49 pm by

I'm so happy with what I got ahaha worth the wait! Thank you for getting everything resolved! :D

January 7, 2016, 8:45 pm by

Wow great news. Thanks Keith and staff for your hard and diligent work on this issue. We members truly appreciate your valiant efforts.

January 7, 2016, 8:43 pm by

But really, thank you so much for fixing the tree problem, even if it meant us waiting for almost two weeks. I got so lucky this year!

January 7, 2016, 8:42 pm by

Thanks Subeta Team! And thanks to everyone who gave me gifts this Lumi! :)

January 7, 2016, 8:28 pm by

aaah ok thank you!! ^w^

January 7, 2016, 8:26 pm by

Amber said we can keep double Melody items. :)

January 7, 2016, 8:24 pm by

Now if only itd actually load. I keep getting 502 errors when I try and enter my tree ;u;

January 7, 2016, 8:15 pm by

question: should we delete the double melody items? as in if we managed to see melody one of the days where there were site issues but she sent the gift under the trees as if we hadnt.

January 7, 2016, 7:58 pm by

OMG I'm so happy ;__; I can't wait to check it out (still haven't looked yet, ehehe)

January 7, 2016, 7:54 pm by

Thanks staff and a bug heartfelt thank you to everyone kind enough to put a gift under my tree. big hugs

January 7, 2016, 7:43 pm by

THANK YOU GUYS for being so awesome and fixing all the mixups!

January 7, 2016, 7:22 pm by

Thank you everyone who gave me all these beautiful things!

January 7, 2016, 7:17 pm by

THE FREE SHOP WILL GET IT'S TIME, DON'T WORRY

January 7, 2016, 6:59 pm by

Thank you. ?

January 7, 2016, 6:46 pm by

Thank you :)

January 7, 2016, 6:44 pm by

nice, thank you :)

January 7, 2016, 6:41 pm by

Yaay! All the wait makes it that much more exiting that I can finally see what my presents are.

January 7, 2016, 6:13 pm by

THANK YOU SO MUCH! <3 <3 <3

And can I just say that I'm IN LOVE with the sunset dragon items?!?!? _

January 7, 2016, 6:11 pm by

Woo hoo! You did it! I'm so glad there were no more set backs and everything seems to be working this time. Thanks to staff for all their hard work, and a pre-emptive thank you to everyone who gifted me (I'll open my gifts tomorrow when I'm not on a tablet).

January 7, 2016, 6:03 pm by