I think it says it may take 3-5 days to show up in their system, but if you bought it today it should be processed for today's date so you should get the bonuses. It usually takes at most 24 hours to process a payment on subeta, and subeta would have it in their system as you made the purchase today so even if you don't end up getting the bonus, you would be able to file a ticket and get it.
I've never used paypal for making a purchase like CSC before so I'm not 100% certain how it works, but just like using a credit card it always says it may take 3-5 days to appear on the statement, though it usually processes it immediately.
I purchased CSC today (with paypal) but it says it will take 3-5 days... Will I still get the 20% and special item?
Love the new Neela Thank you picture, adorable!
That sweater looks so snuggly.
Awwww...! I should've saved what little I had on my card for this! :(
I hope I get my money before this ends. :U
That cloak! I really love that cloak. I don't know if I have the money for Subeta right now though. I will see. I haven't spent money on here in ages, so I shouldn't feel guilty about spending too much.
I was going to say I couldn't get any... but I just remembered I have some USD sitting in my PayPal o/ Cloak here I come~
Has someone been watching Marco Polo? Or have I just been watching too much Marco Polo?
Anyone want to trade me their Gilded Turquoise Cloak for my Warm Citrine Sweater?
wow, that cloak is beautiful
Ahhhh... I need money!!!!!!!!
People complaining because they didn't get their bonuses, when they bought csc before this was announced are so immature. :/ I understand, since I bought $20 worth of csc a few hours before this news and that cloak is seriously gorgeous, but I mean...Seriously?
Too bad I purchase via credit card. shrug
Seriously? You guys have the worst timing, do you watch for a big surge in spending on csc then go "Whoop, time to give them another carrot!" glares and covets the cloak
Love both the items but only got the cloak since I don't use Stripe. Guess I'll try to buy the sweater later. Thanks for the bonus & items!
~ Sorry to hear about your ticket. Just received my ticket back, and the issue is resolved ~ 🎄 ~
and me-guru
the ticket system might take longer then usual. I sent in a ticket about something else yesterday morning and didn't get a response till today afternoon. well it is the holidays so better give them time ^_^;
~ You're very welcome. I see an event for my ticket. I'm sure it'll be resolved soon ~ 🎄 ~
-Guru Thank you! ^_^ Yeah, I figured as much... hope they can fix it soon so more tickets won't need to be made ;-;
~ I filed a ticket over 4 hours ago, I haven't received a response back as of yet. They must be bombarded with tickets ~ ^.^ ~
Seriously bummed out that I bought $50 worth of CSC last night >.<
Anyone knows if the Stripe bonus is working already?
else who didn't get the sweater, definitely open a ticket to get it manually given to you!
Seriously, encouraging people to spam the Ticket Center with tickets?
Make a Site Feedback thread. Explain the reason why you feel you are entitled to bonuses. Don't make a ton of work for staff just because you think it will get you what you want.
To demand/expect a reimbursement because you missed out on something by a couple hours/24 hours seems a bit childish? I don't know, I bought my CSC yesterday and whilst I'm seriously bummed out that I missed out on the bonus CSC, I don't care much for the items, I would /never/ file a ticket demanding to get something I'm not entitled to have. That's just the way the cookie crumbles for me this time around. There will be many more times in the future to snag some bonus CSC so I'm not going to get my undies in a twist over this one time.
The only thing constant complaining is going to do is get bonuses taken away. The bonuses are there as an incentive for users who aren't purchasing to purchase, and those who are, to purchase more. Hence a lovely cloak sitting in my inventory after my wonderful self-rant about not buying anymore CSC with real cash. You win this round Subeta. ;) Thanks for the bonus items and the bonus CSC, now my pet can be quick trained again. My fingers and sanity thank you.
Same, there seems to be an issue with Stripe users. :( I submitted a ticket, hopefully they'll figure out what's wrong.
So uh. That stripe addition. : Does it take awhile to come through...? Or do we need to make a ticket?
Seems there must be an error, as I did make a purchase with Stripe & didn't get my bonus item. Do see that PayPal users got both bonus items (was going to make a PayPal purchase later this weekend to get both items). I sure didn't get my sweater.
I haven't bought csc in ages so I don't know how 'new' it is - but omg the Thank You neela art when you buy is SO CUTE.
this IS the announcement warning/beforehand they are making. It's for the weekend which hasn't even technically started yet. If they made this announcement earlier then more people would be complaining about spending csc before THAT announcement so it's a bit unreasonable to be upset by this and expect some type of reimbursement for a problem that is actually unavoidable. Also you are not "out" csc by this :c you bought what you expected to get and got what you expected at the time of your own purchase. This isn't inconveniencing you in any way, shape, or form.
many curse words here I bought some last night. UGH! Guess I can get more but so frustrating. ends with a curse word
even if they did give a warning there would always be someone who purchased before the warning by a few hours/days.
lovely cloak by the way! the coloring is gorgeous
Meh. I could do without both.
Just bought me some CSC just so I could get that beee-yooo-tiful cloak. (I wasn't going to get CSC until after the holidays, but that cloak is just too magnificent) Very nice!
Just bought me some CSC just so I could get that beee-yooo-tiful cloak. (I wasn't going to get CSC until after the holidays, but that cloak is just too magnificent) Very nice!
Ugh I just bought csc a few days ago.
Like I needed another excuse to buy CSC
Shucks I just bought CSC, but I don't know if it's even within 24 hours. I'll just buy $5 worth from both pay plans. LOL.
So lovely, wish you could extend this a mere 24 hours so that I can participate!
~ Unfortunately, it's not a guarantee that if more people speak out, it will change the situation, it doesn't always work out that way. It has happen to me as well, many times. The difference between you and I may be, that, my intentions were to contribute to the site anyway, with or without the bonus. If a bonus is offered, it is something nice to receive. Yes, maybe they could have done an announcement prior to the bonus being released but, there will always be someone who made a purchase prior to the announcement, so this will never end.
Paypal never works for me, I always have to file a ticket 10 days after purchase and I use the same credit card as stripe. This is the first time I did not get my bonus gift with Stripe although I got my csc immediately.
-Guru
Yes, because, although users have lost bonus CSC and items in the past (myself included), which was really unfair, if enough people speak out about this, hopefully the tides will change and they'll allow for reimbursement within a 24 hour time span between the time the CSC is bought to the time of the news post. If talk doesn't happen, there isn't any chance for change
Damn... no can do Subeta, no more csc for this month.
Sad. I use a card for the CS, because I've had a problem with Paypal. :( No perks there.
That cloak is beautiful. :o
And I like the collar of the sweater. I kind of wish that was an item on its own.
~ Not to be rude. However, if they reimburse credits/rewards to users for today's purchases (prior to this offer coming out) would that be fair to others in the past, who have made purchases prior to other bonuses being offerd and didn't receive the reimbursement? ~ :) ~
That cloak♥
I used both pay ways but no sweater showed up.
Thank you for replying and explaining! I had never purchased csc using paypal either.