Upcoming Changes for Accepted Payment Methods in the Cash Shop

Hi everyone! We've gotten some important information from one of our payment providers, and we wanted to pass that information along to you. Per the ">Ultimate Game Card website, the Ultimate Game Card and Ultimate Points will be retiring later this year, specifically, September 30, 2014.

September 30th is the day that the company who makes the cards will stop allowing their redemption, so that will also be the day that Subeta stops accepting the UGC as a payment method. We'll remove it from the Cash Shop at that time.

If you have any remaining cards or points, we recommend using them up as soon as you can, to avoid any issues from the processor. If you're looking for another method of payment that is similar to the Ultimate Game Card, we recommend purchasing Visa or Mastercard gift cards, which you can find just about anywhere, and using them on Stripe.

Of course, if you have any issues with your purchase or any questions about this transition, please don't hesitate to make a ticket. Thank you!

June 14, 2014, 4:56 pm by Liz4
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Thank you for letting us users know. I don't have a PayPal account and don't have plans on getting one as was pointed out by other users below. Gift Cards an option however. Thank you for pointing that out.

June 13, 2014, 5:36 pm by Kilala
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Because I don't have a paypal (and I really have no plans of getting one.) I loved using the UGC cards. It was safe and fast and I'm really going to miss the UGC cards :( I may never get csc again. sob I'm glad they gave people a heads up. I might just stock up on some UGC before Sep rolls around.

June 13, 2014, 6:16 am by Lyric
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It was a really great SAFE/ NO FEES option for people who don't feel comfortable doing things online with their money. Would you guys be willing to collaborate with another site that offers this at all?

June 12, 2014, 7:09 pm by Gracie2484
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(Do we have to spend the CS points we bought with UGC before Sept? Or is our CS points still safe? ) I would also like to know because I have pts from them too. If we turn them into csc cards would that work?

June 12, 2014, 1:56 pm by Siyashiye
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For the Visa/Mastercard its a $4-5 fee for each card you get (the giftcard kind). If you get the debit/creditcard kind, there are so many fees and stuff it makes my head spin. So the best option is to use paypal, it'll save you a bunch of money in the long run.

June 12, 2014, 2:48 am by Danudaine
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Ah man I really liked using the UGC's. This is not good news :c

June 12, 2014, 2:23 am by MoonKnight
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...and now I'm sad. :(

June 12, 2014, 2:04 am by Nellerz
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UGC was what I mostly used to support subeta. Damn. I hope subeta doesn't end up losing a bunch of profits from this. :x

June 12, 2014, 2:04 am by Nellerz
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UGC was what I mostly used to support subeta. Damn. I hope subeta doesn't end up losing a bunch of profits from this. :x

June 12, 2014, 1:03 am by Khaiya
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I do not know why people are so worried.. if you can buy a gift card...it's basically the same thing..if they are owned by the same company..then having a separate points card is completely redundant.. and especially if the gift cards are cheaper for this site to process :) I use paypal

June 12, 2014, 12:32 am by Taters
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Am I wrong, or arent there paypal giftcards? Maybe not, but for some reason I feel like there is something other than one with fees/bank account needed. Or just do what I did as a young'n, have a parent use their paypal to buy, give them your cash. No fee. Easier than going to a store 8U

June 11, 2014, 10:33 pm by Merlin
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I was going to suggest contacting Visa to see if they are going to come out with a similar product but.. Since Visa owns the company UGC and the alternative is to buy the VISA gift cards AND they get extra money from the activation fee.. Well, that's probably not going to happen. Another big business just found a way to get it's customers to pay even more for the exact same products. I doubt they would release an alternative when they will be making more money off of people this way. Very typical of what I've seen corporations doing lately.

June 11, 2014, 10:13 pm by Taurus
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Will there be an other way for us to have a way to pay direclty with our bank accounts? I liked it because I didn't have to go out and buy a card. And I don't want to have to pay an extra 2-5$ every time I try to add csc to my account.

June 11, 2014, 10:10 pm by CassieFenix
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Thanks for the heads up! I loved using them as much as I could, so I better get a few before September so I can stock up the CSC's for later on.

June 11, 2014, 9:07 pm by VERMITHRAXPERJORATIVE
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This was announced by them on Facebook about a week ago.

June 11, 2014, 8:44 pm by Ferinsy
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in the UGC method, I was able to choose many methods, and I always paid an account in the bank, without needing pre-paid cards or credit cards. Also, I wouldn't mind if the visa/master card gifts were present at Brazil, but I never saw them anywhere.

June 11, 2014, 8:40 pm by StarShadow
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Well that's too bad. I enjoyed sticking an UGC in birthday/Xmas cards I mailed to friends who play Subeta as a little extra surprise. Sorry guys no more cards to send to you.

June 11, 2014, 8:40 pm by Aries
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Interesting development.

June 11, 2014, 7:49 pm by TJPanda
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The UGC cards were nice while they lasted. That was the only way I could help out the site. Since that method is gone now I won't be able to help out like I use to anymore. I guess I'll have to quest as much as possible and buy cash shop items from user shops ^_^.

Look at all the game sites besides subeta that use UGC cards. Won't all these sites lose a lot of money from this? Not everyone has a credit card or can get one so other payment options I can't use. One time use credit cards have extra fees attached to them if you read the fine print on the cards before considering purchasing one from a store. I know the ones sold at CVS Pharmacy do that's why I won't get into those.

June 11, 2014, 7:39 pm by CATNIP
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You can buy visa/mastercard gift cards if you&;re under 18. It&;s the prepaid card that you have to be 18+ to get.
ah thanks for clearing that up. I wasn't 100% positive.

June 11, 2014, 7:33 pm by DallasDanielle
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So does anyone know if they will be going through another prepaid card company so we have a way to buy prepaid cards to buy our CSC?

June 11, 2014, 7:00 pm by Lorax
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Do we have to spend the CS points we bought with UGC before Sept? Or is our CS points still safe?

June 11, 2014, 6:55 pm by Quest
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Oh so paypal and stripe will be the only methods now! I hope people start using stripe more instead of the UGC. It's hard to get people change from one thing to the other :/

June 11, 2014, 6:45 pm by Frieda
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Not only that, but means lesser plastic going into landfills!
What a shame, I've always purchased my UGC codes from OffGamers website for the premium points they give which allows me to get free UGCs. Look Ma...no landfill issues here!!

June 11, 2014, 6:43 pm by lovecraft
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Time to switch over to paypal after I redeem in my card I bought yesterday. My reason for UCG was so I didn't over spend buying CSC. I could get a $25 card a week and be safe. Paypal and Stripe may cause a dent in my wallet. :( Oh wells.

June 11, 2014, 6:37 pm by Riptide
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You can buy visa/mastercard gift cards if you're under 18. It's the prepaid card that you have to be 18+ to get.

June 11, 2014, 6:31 pm by CATNIP
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but means lesser plastic going into landfills!
UGC cards, as far as I have known about them, have always been in thick card stock..... paper. I doubt plastic in landfills will lessen when the UGC cards are gone.

June 11, 2014, 6:23 pm by METROID
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Thank you for the answer, that does make a lot of sense for VISA to just eliminate just an extra expense. Not only that, but means lesser plastic going into landfills!

June 11, 2014, 6:23 pm by CATNIP
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I believe people under the age 18 cannot buy visa giftcards. UGC card were purchasable by anyone, but I do believe visa cards/giftcards mastercard giftcards, AMEX gift cards, etc, you have to be over 18. I believe it's an issue with having to show some form of ID.

June 11, 2014, 6:22 pm by Britney
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well atleast we have till sep

June 11, 2014, 6:14 pm by roomba
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NOOOO!

Oh well...

June 11, 2014, 5:48 pm by Taters
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I dont use them so no biggie here, and guys who are complaining about it being gone: as it says up top, most places that have ucg for sale will also have visa/mastercard giftcards which work just about the same but can be used on wayyy more websites. And I think they are more readily available outside of the usa. Yeah it sucks that a method is going away, but its not subetas fault. The company seems to be going out of buisness.

June 11, 2014, 5:45 pm by Britney
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Uh i am upset by this because this is the way I buy csc .

June 11, 2014, 5:40 pm by CATNIP
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uuuh I see bad bad things happening because of this. ducks and hides

June 11, 2014, 5:26 pm by Exie
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:/ This sucks. Guess i won't be buying csc anymore. I always use UGC cuz it was easy to get my hands on.

June 11, 2014, 5:19 pm by Lyric
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So any plans to collborate with another "gift card" type company? I'd rather not use paypal if I can help it.

June 11, 2014, 5:19 pm by Isa
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Thanks for the well in advance heads up.

PLEASE think of international users without credit cards when you think of new methods. Paypal won't allow me to use my bank account to make transfers so UGC is the only way I can support Subeta.

June 11, 2014, 5:13 pm by CrazyKathy
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I can't use Stripe any more cause I don't have cell phone any more to get the confirmation no. so I will be using paypal.

June 11, 2014, 4:54 pm by Blanche
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Thank you for the announcement! I hope PBC never stops offering their other payment services ;-;

June 11, 2014, 4:52 pm by Wolf_Spirit
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Activation fee I mean, not service fee...

June 11, 2014, 4:52 pm by Wolf_Spirit
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Another thing to remember is that there's a service fee on top of the Visa/Mastercard's face value of around $5 I believe or so.

June 11, 2014, 4:52 pm by Lantern
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Aw man 8(

June 11, 2014, 4:47 pm by Knight
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If you do buy a Visa or Mastercard gift card just make sure you read their terms of use carefully. Some of them charge monthly maintenance fees if you still have a balance on them, like ones from Green Dot.

June 11, 2014, 4:41 pm by Wolf_Spirit
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I bought one UGC and vowed never again as it brought me nothing but grief. I use PayPal anyway, so it's all good. Nice to know that Stripe accepts the Visa/Mastercard gift cards, however.

June 11, 2014, 4:40 pm by Drusilla
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Also you can connect the Visa/Mastercard gift cards to Paypal just like a credit card, so there's another point in favor of them.

June 11, 2014, 4:38 pm by Keith
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Playspan (the company that makes them) was purchased by VISA last year and so they're sort of winding down a lot of the business they don't really need to be in. Since VISA sells the gift cards, they don't need a whole separate thing to do essentially the same thing.

(Also it's way cheaper for us to accept the gift cards than it is for us to accept UGC)

June 11, 2014, 4:32 pm by METROID
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As long as Paypal always remains an option, I can happily say this doesn't affect me! But I have bought UGCs in the past, and I'm sad to see them go. Wonder why they're retiring...not enough consumer purchases to stay afloat?

June 11, 2014, 4:30 pm by Stakely
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Thanks for the info! I actually purchased my first (and now only) UGC card this past weekend. Gladly use paypal though so no worries!

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