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Mar 26, 2026 1 month ago
shirastardust
sealed it with a kiss
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Hello,

My quester account has the wrong year listed for purchasing it. I was charged on March 8, 2026, but it shows 2025 and says it will expire in a few days. Can someone please fix this?

Thanks, Rita

Hello 🐱 🐶

Mar 26, 2026 1 month ago Official
Reya
has ALL of the beanbags!
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If you haven't already, I would suggest filing a ticket so a UA can work with you directly. :)

Mar 26, 2026 1 month ago
shirastardust
sealed it with a kiss
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Where do I go to file the ticket? I don't see any links to it.

Thank you.

Hello 🐱 🐶

Mar 26, 2026 1 month ago Official
Reya
has ALL of the beanbags!
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On Legacy it's Subeta > Tickets (https://subeta.net/tickets.php) On Kumos it's Prefs > Tickets (https://kumos.subeta.net/legacy?url=/tickets.php)

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