I cannot claim the presents under my tree. Tells me its not time for it.
You should be able to collect your gifts now at this link: https://kumos.subeta.net/explore/arctic/tree/presents
When i go to that link it shows my presents. I click Claim all presents. It tells me "Presents cannot be opened yet!"
This should be fixed now! You can find details over here: https://kumos.subeta.net/changelog/27