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Mar 7, 2025 1 year ago
mohairsweater
is slammed
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I'm trying to move multiple items from my vault to my shop or inventory. When I click Save, I'm brought to a white screen instead of the typical pop up with the text about the transfer time and receiving an event when it completes.

When I go back to my vault after this blank page, the items that I tried to transfer still show up in my vault but they show the amount as 0. If I transfer them again, they still do not show up.

I tried this yesterday and the items did not show up, and the transfers I just tried to make never showed up as well. Please help as I was trying to move a bunch of high value items into my shop ):

I do have a screenshot but it doesn't show much - just the blank page on the vault transfer screen.

[ToT=mohairsweater] [egg=mohairsweater] [TP=mohairsweater]

Mar 7, 2025 1 year ago
Abysmal
the undead tour guide
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Novi

I had the same thing happen to me yesterday and today. It still looks like the items are in my vault, but the quantity is 0. However, I've noticed that the items are actually in my shop, which is where I transferred them to. The items are all in there, I confirmed it with the hundreds of items I autopriced this morning! X3

💀

Mar 7, 2025 1 year ago Official
Dill
is practically pickled
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Caiman

Double-check to make sure they didn't eventually end up at their destination! If they are genuinely missing, please file a ticket with as much information as you can provide (item names, quantities, where you were transferring them to, etc.)

I'm glad your items did go where they were sent! If you file a ticket, we can help with the space-wasting 0-quantity listings in your vault.

Avatar Version: Alaskan Winter

Mar 7, 2025 1 year ago
Abysmal
the undead tour guide
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Novi

I figured I'd give it a few days to catch up, but I'll def put in a ticket if they don't clear out soon! Thank you!

💀

Mar 7, 2025 1 year ago
Sketch
is a beast
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Adding my two cents because my case was slightly different: It happened on Saturday and only one copy of each item was moved to the shop. Even for the batch I had sent before, which didn't give me a blank page, I never got the message that the items had finished moving and those also have only one copy in the shop.

I had a similar issue a few weeks before so now I'm sending everything to my inventory and it's been working so far, even when I get a 504.

Mar 9, 2025 1 year ago
Tammynoneed20
just wants to have fun
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Sangrior

I have alot of times where I'm trying to move items from my vault n I get a blank page I look in my shop where they should be and I'm missing alot for some reason the items are going into a Queue instead of all my items being moved and everytime I have to make a ticket which I'm tired of doing Only happens when the items are moved into a shop it don't happen if I move the items to my inventory

Thank you for buying from my shops
What i sell goes towards minions
so thank you very much :)
3 minions to go[/b]

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