So, I'm trying to log in with the new method, the kumos thing, and I keep getting a server error (500). I signed up on my PC and can play on my PC because it logged into legacy on signup, but right now I can't play on my laptop because I can't find the original legacy login page to do that. I can't log into kumos on my PC either, just to be clear. So if I get logged out for any reason, I doubt I'll be able to get back into the site.
I tried reading the thread for an explanation, and got a server error there, too (404). So I can't read to find out if this is a common issue.
I've tried using a VPN to see if maybe my region is the issue, but it didn't help.
I tried having my husband access on his computer and he also gets a server error, 404 for the thread, 500 for login.
I tried clearing cookies on my laptop only (since I don't want to be forced signed out on PC) and it didn't work. Still get a 500 server error for login, 404 to read the troubleshoot thread.
I'm worried that if I try changing my password, I'll be force logged out and won't be able to log back in because login on the legacy site directs to kumos login.
EDIT: I bit the bullet and changed the password, that did work for the 500 error, I can now login to kumos. But the 404 for the help thread on the login page probably needs attention.
Thanks for the report. I'll make sure that the page gets updated!
We switched cryptology methods on the passwords a few years ago, and unfortunately the modern version of PHP doesn't ship with the old methods. That means to upgrade our version of PHP, we had to stop supporting those old methods, which means we could no longer verify your password. It required a reset to upgrade to the new method. I'll make that more clear on the page, as well.
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